POPSUGAR Luxury Edition for Him

[Shauna999]

I just went to track my BF's box and it doesn't even show that it's entered into the system yet- wtf?! I feel like I have to go out now and start looking for holiday gifts. Not cool popsugar not cool. I know PS has awesome CS- I just emailed them and hopefully they'll be able to she'd some light on the situation. Has anyone emailed them regarding box arrivals not making it by the Xmas deadline? If my box doesn't come in time, I'm at the point where I really don't want it anymore. What's the point??

 

[PBandJilly]

I just went to track my BF's box and it doesn't even show that it's entered into the system yet- wtf?! I feel like I have to go out now and start looking for holiday gifts. Not cool popsugar not cool. I know PS has awesome CS- I just emailed them and hopefully they'll be able to she'd some light on the situation. Has anyone emailed them regarding box arrivals not making it by the Xmas deadline? If my box doesn't come in time, I'm at the point where I really don't want it anymore. What's the point??

I posted this on the regular luxury box thread as well, but for that box PS emailed me since my estimated arrival isn't until January 4 and said they would comp my January subscription box. I would have much rather just received my luxury box before Christmas like they promised!

 

[liziam]

Originally Posted by Shauna999 /img/forum/go_quote.gif
I just went to track my BF's box and it doesn't even show that it's entered into the system yet- wtf?! I feel like I have to go out now and start looking for holiday gifts. Not cool popsugar not cool. I know PS has awesome CS- I just emailed them and hopefully they'll be able to she'd some light on the situation. Has anyone emailed them regarding box arrivals not making it by the Xmas deadline? If my box doesn't come in time, I'm at the point where I really don't want it anymore. What's the point??

My tracking info hasn't been updating since the 18th and I have no idea if the box will show up on the 24th. I ordered 2 as gifts, and don't know what to do now. Pop Sugar promised the box would arrive by the 24th - and that's the only promise they made about the box. I really hope both boxes are delivered on Monday, but if that doesn't happen, I would expect Pop Sugar to refund us and let us keep the boxes.

Hopefully all this worrying is for nothing and the boxes arrive on Christmas Eve!

 

[liziam]

Hm does anyone know if Fedex is delivering on Monday? Is this already a lost cause? /emoticons/[email protected] 2x" width="20" height="20" />

 

[glamourcat]

I have stuff coming from Amazon using FedEx and its scheduled for Monday, so I would say there's still hope. Good luck!

 

[Shauna999]

Monday is our last hope- I have 2 men's that I'm waiting on- according to my tracking its not looking good /emoticons/[email protected] 2x" width="20" height="20" />

 

[liziam]

I just got off the phone with FedEx. Pop Sugar shipped these boxes via FedEx Home Delivery - not FedEx Ground (at least that's how they shipped my boxes) and FedEx Home Delivery does not deliver on Monday.

The FedEx rep told me there's a chance FedEx ground might take the boxes and deliver them - but that they couldn't promise anything.

I'm pretty frustrated with this situation. I don't know why Pop Sugar waited until the last day possible to ship via FedEx Home Delivery, and not try to give themselves at least a day buffer.

 

[bradenj21]

Unboxing video

 

[jesemiaud]

This situation is entirely NOT COOL! I'm leaving early on the 26th and now I'm afraid that the package will be sitting on my doorstep for the week I will be gone. So mad!

 

[kitnmitns]

Originally Posted by bradenj21 /img/forum/go_quote.gif

Unboxing video

Hilarious! Loved the ball commentary!

 

[JenniferV]

My husband's box arrived today.  It was missing the blades from Dollar Shave club.  I think he'll like 75% of the items.  I'll steal the rest and figure out something to do with them.  

 

[Sheeeeeelby]

Got my box yesterday! The boyfriend liked it. Except the shoelaces were missing! 

 

[Bizgirlva]

Originally Posted by bradenj21 /img/forum/go_quote.gif

Unboxing video

This is great!

 

[shygirl]

For those of you who are missing items, it doesn't matter what was missing, you should've gotten EVERYTHING. If PopSugar were selling x amount of boxes, they should've ensured they had 1,050 of every single item in stock.

File a complaint with the editors and BBB, please. They need to be held accountable for this.

 

[bradenj21]

Thanks! Glad you enjoyed it. 

After much consideration, I've decided that this box really isn't for me. 

 Some of it is useful the shaving cream/lotion, razor, and maybe even the wallet
but honestly the 

shoelaces, cuff link balls, luggage scale, screen wipe, and ice cube trays
are completely useless to me. 

The food items are what they are... nothing too special. 

Was it worth what I spent on it? Not really. 

 

[kitnmitns]

Originally Posted by bradenj21 /img/forum/go_quote.gif

Thanks! Glad you enjoyed it. 

After much consideration, I've decided that this box really isn't for me. 

 Some of it is useful the shaving cream/lotion, razor, and maybe even the wallet
but honestly the 

shoelaces, cuff link balls, luggage scale, screen wipe, and ice cube trays
are completely useless to me. 

The food items are what they are... nothing too special. 

Was it worth what I spent on it? Not really. 

You got a bad combo on the

cuff links and the shoelaces.  I know they are weird-ish items but the combos my boyfriend got were really cool. And although he was baffled by the shoelaces at first, he is now thinking he will coordinate his tie, laces, and cufflinks for our next night out.  He is even thinking about getting more of the knotz because the idea of coordinating them with his ties was fun.

The scale was weird.  It has value to be sure, but it is strange.  Along with the ice cube trays.

I am alllll about the flasks he got. I call them the James Bond flasks.  He actually already owned a fancy flask but I think the one from the box is really cool.

The shaving stuff he will not use because he uses an electric shaver, so I may be inheriting those items for my legs.

The box really lacked any sense of excitement, which I really had been hoping for/expecting.

 

[AshJs3]

My husband got his box yesterday.

The shoelaces were missing. He wouldn't have used them anyway, but for them to just be left out completely? Awful!

He thought the luggage scale thing was ridiculous. What's luxurious about that? He did however, like the wallet, shave stuff, razor with blades, and beef jerky. He's not a big drinker so the flask will probably go to waste and the cuff links are strange.

Anyway, he ended up liking more things from his box than I did from mine. He even wanted me to sign him up for a men's monthly box if they ever do one of those.

 

[Shauna999]

So popsugar contacted me back and they never shipped out my box. They apologized and said that they would refund me OR send me a replacement. Gee thanks- I took the refund because a replacement box wont do me any good since its an Xmas gift. In my opinion, they should do more for me than just offer me a refund. Given that its 2 days before Christmas and I have to work tomorrow & then Christmas Eve at my parents- I'm going to spend my lunch break fighting the crowds to try to find a great gift for my bro in law. Ugh... I hate popsugar at this moment, I'm always an advocate of their CS but as a business owner- this is completely unacceptable behavior. I don't think they should send me a free replacement box but I do think that they should offer me some sort of future discount or a regular January box comped for my inconvenience. Sorry ladies for the rant- I'm just so annoyed at this moment- thanks for listening.

 

[LisaLeah]

Originally Posted by Shauna999 /img/forum/go_quote.gif
So popsugar contacted me back and they never shipped out my box. They apologized and said that they would refund me OR send me a replacement. Gee thanks- I took the refund because a replacement box wont do me any good since its an Xmas gift. In my opinion, they should do more for me than just offer me a refund. Given that its 2 days before Christmas and I have to work tomorrow & then Christmas Eve at my parents- I'm going to spend my lunch break fighting the crowds to try to find a great gift for my bro in law. Ugh... I hate popsugar at this moment, I'm always an advocate of their CS but as a business owner- this is completely unacceptable behavior. I don't think they should send me a free replacement box but I do think that they should offer me some sort of future discount or a regular January box comped for my inconvenience. Sorry ladies for the rant- I'm just so annoyed at this moment- thanks for listening.

You are absolutely right. You should reply to them and let them not that is not appropriate compensation.

A refund is what they are required to do by law. But how are they going to make it up to you for the major inconvenience it caused?

Having to find a gift suddenly on Christmas Eve day, is not fun or a good situation to be put in.

Good luck with everything!

 

[Shauna999]

You are absolutely right. You should reply to them and let them not that is not appropriate compensation. A refund is what they are required to do by law. But how are they going to make it up to you for the major inconvenience it caused? Having to find a gift suddenly on Christmas Eve day, is not fun or a good situation to be put in. Good luck with everything!

Thanks so much for the comment!! Wishing you a wonderful holiday season