OuiPlease [spoilers]

[jenny1973]

How does this box ship. I forgot and I will be out of town next weekend and I may have to get them to hold till I return. I am supposed to be billed this week for Holiday 1.6 box but not sure if I want to be. Would be nice if they communicated with everyone.

 

[sparklesgirlxox]

I too have an annual sub of this box . This box is nothing but agrivation to me . I have no idea how they get away with all the stuff they pull. I wished I could have cancelled after the first box.  I wrote to them begging to cancel  . I contacted my credit card and they wouldn't help with it.    When my sub is over.  I would never get a box from them again.  I hate the way they handle themselves and they way the delete negative posts from facebook. Sleezy to me

 

[MET]

On the positive side I really love those Rubi & Cube prints and according to their Facebook page:

"Oui Please will ship soon....
Rubi & Cube will be in your surprise...."

/emoticons/[email protected] 2x" width="20" height="20" />   Hoping for the watercolor tote or scarf.

 

[jenny1973]

On the positive side I really love those Rubi & Cube prints and according to their Facebook page:

"Oui Please will ship soon....

Rubi & Cube will be in your surprise...."

/emoticons/[email protected] 2x" width="20" height="20" />   Hoping for the watercolor tote or scarf.

That is uplifting news!

 

[boxesandboxes]

I too have an annual sub of this box . This box is nothing but agrivation to me . I have no idea how they get away with all the stuff they pull. I wished I could have cancelled after the first box.  I wrote to them begging to cancel  . I contacted my credit card and they wouldn't help with it.    When my sub is over.  I would never get a box from them again.  I hate the way they handle themselves and they way the delete negative posts from facebook. Sleezy to me

If 2 months ago they said, looks guys, sorry, we need 2 months, then I would accept it. but this dangling of the carrot that it is coming "soon" is just beyond acceptable. It's fine - i'm sure the box will knock everyone's socks off.  But the execution and the customer experience is also a factor in the whole box customer satisfaction. i'm sure I will let this go in 2 weeks when it is finally in my hands (early Nov)...but until then...

 

[aihutch]

According to a new post on Facebook:

"The day has finally arrived - today we will begin arranging your Vol.1.5 parcels and shipping them out! You should receive a notification as soon as your box ships, but please allow 24-48 hours for the box to be processed. Thank you again for your patience, we can’t wait for you to immerse yourself in the luxury of the Loire Valley!"

I wish they would email these notifications. 

 

[boxesandboxes]

According to a new post on Facebook:

"The day has finally arrived - today we will begin arranging your Vol.1.5 parcels and shipping them out! You should receive a notification as soon as your box ships, but please allow 24-48 hours for the box to be processed. Thank you again for your patience, we can’t wait for you to immerse yourself in the luxury of the Loire Valley!"

I wish they would email these notifications. 

yes, it SHOULD be email notifications.

 

[Saffyra]

Which probably means they'll actually start shipping on Monday and we will get them on Nov. 1st. /emoticons/[email protected] 2x" width="20" height="20" />

I wonder if they have any plans to catch up? I bet they offer a Holiday box full of past items instead of the subscriber shipment.

/sigh

I mean, from a business standpoint, if they don't offer a Holiday box, they're nuts. But from a subscriber standpoint, it'll be "hey.... what about me?" Aaaand then we will get our next box in Feb.

Hopefully the Holiday boxes will be packed already and shipping immediately upon ordering. I'm not getting one but for those who aren't subscribers and want a little splurge, it would be a nice way to get Ouiplease goodies without the insane wait times.

 

[Saffyra]

Well, well.... I love it when I'm wrong.

I literally just got my shipping notice and it already says "Picked up"

FedEx Ground and 7lbs.

 

[boxesandboxes]

Well, well.... I love it when I'm wrong.

I literally just got my shipping notice and it already says "Picked up"

FedEx Ground and 7lbs.

WOW!! YAY. When will it arrive?!

Mine was 6 days from label creations (5 days from pickup) last time

Well, I checked my FedEx and nothing. So I guess I'm one of the "next week" so I will get mine in Nov given the above timelines.

 

[Saffyra]

It just updated to Wednesday. /emoticons/[email protected] 2x" width="20" height="20" />

 

[MET]

Saffyra, on 24 Oct 2015 - 3:59 PM, said:It just updated to Wednesday. /emoticons/[email protected] 2x" width="20" height="20" />

Great news - can't wait for your pictures  :w00t:

I have two subscriptions and neither one has been sent to FedEx yet (boo /emoticons/[email protected] 2x" width="20" height="20" /> )

 

[Cindy Faulkner]

I am sorry there is no way I would put up with this from any company I am paying money to. they are basically committing fraud and I would demand my money back. they have made promises taken people's money and have made no announcement I have found of changing to every other month. report them to the better business bureau. they are awful.

 

[boxesandboxes]

I am sorry there is no way I would put up with this from any company I am paying money to. they are basically committing fraud and I would demand my money back. they have made promises taken people's money and have made no announcement I have found of changing to every other month. report them to the better business bureau. they are awful.

So many of us are stuck in annual subscriptions and just riding out our subscriptions. It would be too late to get it back from our credit cards.  When they do finally turn them out, they are great.  It's just the communications and lies in the past about the logistics. And the long silences while they post away on social media nonstop, that really leaves a bad taste.  And deleting social media messages. 

 

[Cindy Faulkner]

i would be on there sites every single day multiple times a day this is nonsense that they have gotten away with and there is no way i would let them. i would post raise ten kinds of it every single day and make them come across with at least a answer and not the b.s. i have seen them post. you make them uncomfortable they will respond

 

[MET]

cindyperry2010, on 25 Oct 2015 - 10:25 AM, said:i would be on there sites every single day multiple times a day this is nonsense that they have gotten away with and there is no way i would let them. i would post raise ten kinds of it every single day and make them come across with at least a answer and not the b.s. i have seen them post. you make them uncomfortable they will respond

Have you subscribed to this box?

 

[sparklesgirlxox]

Have you subscribed to this box?

  They don't respond.. Take it from someone who has been writing to them since feb  with no answers.  With a yearly sub that I disputed with my credit card and lost.   The info they gave the credit card was lies too

 

[jenny1973]

Has anyone else received a shipping notice yet? Just checked my account and fed ex and nothing there. I'm thinking mine will be one of the last ones mailed (crap left over, none of the good items) since I cancelled my next payment. Can't stand it when there is no communication and this box is not cheap, deleting posts from facebook, just noticed that a couple are missing from yesterday. Plus, I think all boxes should be the same to reduce box envy, maybe with color variations in some items. Variations maybe great if you trade items, but I prefer to try and use what I receive. I am just on a rant, sorry.

 

[aihutch]

Has anyone else received a shipping notice yet? Just checked my account and fed ex and nothing there. I'm thinking mine will be one of the last ones mailed (crap left over, none of the good items) since I cancelled my next payment. Can't stand it when there is no communication and this box is not cheap, deleting posts from facebook, just noticed that a couple are missing from yesterday. Plus, I think all boxes should be the same to reduce box envy, maybe with color variations in some items. Variations maybe great if you trade items, but I prefer to try and use what I receive. I am just on a rant, sorry.

I cancelled as well and haven't received shipping notice and in my account it still says processing. It will be interesting to see if we get the leftovers. I can't stand the variations because the value is never the same. I'm fine with variations in colors though.

 

[Cindy Faulkner]

no i have not subscribed for this reason they are running a company poorly at best and are not going to take my money and not deliver said product when they say they would. they are a rip off