I saw that too. It's been a hot topic on their FB page. Charging the same as if international customers were paying VAT, but pocketing it instead of paying it to the government. I love Lush, but that move just really felt like a money grab.
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kaitlin1209
Caltoru
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That's some BS. There are so many incredible indie bath and body companies that I don't *have* to shop at Lush. That and all the horror stories going around from Lush former and current employees...I'll be cutting way back. Ugh.
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Yeah, I really can't believe that Lush went that route and the really upsetting thing is that the UK is where it started and the owners (and original creators) are the ones who chose to go this route. It makes me sad to see that instead of them focusing on making environmentally friendly products, they are now focused on the costs. And like @@kaitlin1209 said, I would rather shop indie, made in America bath and body products.
And now that I'm not in a hot panic I can post the Kitchen menu for the week:
Monday - Dr Peppermint (solid shampoo bar)
Tuesday - Bon Bain Bonnard bomb
Wednesday - Black Pearl shower gel *insert heavy breathing here*
Thursday - KITCHEN CLOSED
Friday - Vanilla in the Mist soap
There's been some speculation that there may or may not be a surprise item this week. We shall see. I'm praying for Twas the Night Before Christmas soap or Creamy Candy lotion.
Monday - Dr Peppermint (solid shampoo bar)
Tuesday - Bon Bain Bonnard bomb
Wednesday - Black Pearl shower gel *insert heavy breathing here*
Thursday - KITCHEN CLOSED
Friday - Vanilla in the Mist soap
There's been some speculation that there may or may not be a surprise item this week. We shall see. I'm praying for Twas the Night Before Christmas soap or Creamy Candy lotion.
yousoldtheworld
Michaela
It rubbed me the wrong way so much that I don't really plan on making many future Lush orders...as much as I like them, I can get things I like just as well from indie companies, and that's where I choose to spend most of my money from now on. *shrug*
Do you know of any indies that produce bath melts? I'm partial to those and I'd like to find other companies that make them.
yousoldtheworld
Michaela
Haus of Gloi makes these adorable butterbombs! There are several scents available and different ones seem to pop up at different times.
Fortune Cookie Soaps also sells them...I got some of the hot chocolate ones for my sister for christmas and she loved them!
And there are a lot on Etsy! I haven't tried any yet (still making my way through my bath product stash) but I have a lot on my wishlist! I'm not sure what kind of scents/styles you like, but if you search "bath melts", you'll see how many there are.
omg I just went to the Fortune Cookie Soap website and they have Harry Potter stuff!!! Polyjuice potion! I need it!
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I ordered from Lush USA when they restocked their Christmas products and I have a EFT Service Charge on my bank account for $.18. Is that normal when ordering from Lush? I called my bank and they didn't seem concerned at all, but I'm kind of nervous about it.
meaganola
Uh Huh Her
US orders still go through the Canadian branch of the company. Mine ship from Vancouver, BC, but I'm not sure whether that's because that's where *all* of their US orders ship from or because I'm in Oregon.
ETA: Oh! My point! Right! I should have mentioned that part. A lot of times when you deal with an international company like Lush, you will get hit with a service charge. It's the currency conversion fee.
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Oh, okay! At first, I thought it was unrelated/seemed a little sketchy and I would have to cancel my card and get a new one. I've never ordered Lush online and didn't know that. Phew.
BSquared
Paper Chasin
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Mine shipped from California, I'm in Minneapolis so maybe regional?
Speaking of, my Boxing Day order went from California, to Michigan....to Ohio? Wrong direction, ups. Booooooo! Hoping for westward movement soon.
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Did it ship from CA then Concord, ON, CA? If so, the CA stands for Canada -- sounds like it's taking nearly same route as mine:
Concord (north of Toronto) >London>Windsor>Detroit>Maumee (near Toledo)>Indianapolis
BSquared
Paper Chasin
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Mine take the exact same path and seem to get stuck in OH for a day or two every single time. Wait, that's only partially true. If I have it shipped Standard it goes this route, but if I ship Express (the one that's $2 more - is that Express?) it goes from Mississauga to KY.
Regarding the conversion fee: My bank doesn't charge the fee when I order from the NA site, but it does charge the fee when I order from the UK. Also worth noting, if you use a credit card you can usually call them and they'll wave the fee.
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I can't remember if this has been asked (I've googled), but can we buy these in the US?
TIA
For the time being, you can only purchase them online from the UK Kitchen. North America is supposed to get a Kitchen in May.
