Official Lush Thread!

[jesemiaud]

When you go through the checkout, there will be a page where you can check "Add a delivery request." Type the samples you want in the box that opens up.

Darn...I didn't know that! Maybe for next time...

 

[Catlover]

Has anyone had good luck with the a mask?  I have dry skin and I was looking for a good one.  Something that would make it fresh looking, and glowy.

I love this thread and love LUSH  :wub:  

I have tried Catastrophe Cosmetic: amazing! Perfect on redness. 

 

[Kimb3rly]

I ordered 2 Pleasure Doughs today from the Kitchen.  I had to.  I had to!  I honestly think I was hungry when I ordered because the "dough" looks like the same dough I put together when I make my herb biscuits.

 

[CurlyTails]

I ordered 2 Pleasure Doughs today from the Kitchen.  I had to.  I had to!  I honestly think I was hungry when I ordered because the "dough" looks like the same dough I put together when I make my herb biscuits.

That one looks yummy!

 

[Kimb3rly]

I just received the Holiday Chat email.  It's tomorrow at 2 PM PST.  Maybe I'll finally win something!  Is anyone else planning on participating?

 

[Elizabeth Mac]

Has anyone else had issues shipping from the UK? I've now received three orders that were wrong. The first was missing over half the items, the second was missing one item, and the most recent one gave me an incorrect item. Lush eventually fixes the problem, but it's such a hassle to deal with. I'm wondering whether they have warehouse issues or if I'm just the most unlucky person. :/ 

 

[Bree Bruzgulis]

Uh oh. I'm really nervous to hear you say that, I just placed my first UK order myself. I have yet to receive it, but I will say this. I tried contacting the UK team via facebook. And they are beyond disorganized. The NA team, I always get a quick and pleasant response. The UK team however seemed really slow replying to people and very disorganized about the information they were telling people. Apparently my shipping choice doesn't allow for a tracking number, so I asked when my package departed so I could have a good idea when it will be here. "Billy" said it left October 4th, and would arrive within 10-15 days, placing it here already. Then I asked for an update, and another employee said it didn't ship until the 10th, placing it here in over a week. I have NO clue where my package is, when to expect it, or what to do about it. I am shopping NA next time, it's worth a little extra.

 

[CurlyTails]

I've made a couple of UK orders and have never had an issue. I have an order out that shipped on Oct. 2nd that I hope will be here tomorrow based on my past shipping experience. We'll see.

 

[chelsealynn]

Has anyone else had issues shipping from the UK? I've now received three orders that were wrong. The first was missing over half the items, the second was missing one item, and the most recent one gave me an incorrect item. Lush eventually fixes the problem, but it's such a hassle to deal with. I'm wondering whether they have warehouse issues or if I'm just the most unlucky person. :/ 

I haven't had any issues with them like that.  My orders always are correct in regards to what should be in them.  One time I received a package really really late, maybe a month after I ordered.  However, that was no fault to Lush.  The box was all destroyed and bandaged up in USPS tape so it just had gotten roughed up in shipping.  Even with that though they did issue a refund to me after I had inquired about where it was after two weeks with no package.

 

[Kimb3rly]

Thus far none of mine have been incorrect.  I have 3 orders coming to me right now (I know, I know.  I have a problem.) and hopefully nothing is wrong with them.  I feel like I'm jinxing it by posting "No problems yet!".  lol 

 

[Elizabeth Mac]

My orders have been correct more times than not. I just find it really irritating that it's happened for the third time. If it were any other company, I'd just give up. But Lush and I have such a wonderful love affair that I just can't quit it   :wub:   

 

[CurlyTails]

My Lush UK order arrived and I am in a scented wonderland! Rose Jam shower gel, Celebrate lotion, Santa's lip scrub, and Lord of Misrule, Father Christmas, and Dashing Santa bath bombs. Plus samples of Dreamwash, African Paradise Body Conditioner, and Dark Angels that I requested.

I'm ready for the holidays /emoticons/[email protected] 2x" width="20" height="20" />

 

[jesemiaud]

My Lush UK order arrived and I am in a scented wonderland! Rose Jam shower gel, Celebrate lotion, Santa's lip scrub, and Lord of Misrule, Father Christmas, and Dashing Santa bath bombs. Plus samples of Dreamwash, African Paradise Body Conditioner, and Dark Angels that I requested.

I'm ready for the holidays /emoticons/[email protected] 2x" width="20" height="20" />

I got my UK order today - it's mostly for Christmas gifts for the girls and I. The box smells nice! I ordered:

Butterbear

Dashing Santa

Lord of Misrule

Northern Lights ballistic

Shoot for the Stars ballistic

Sparkler ballistic

Christmas Hedgehog

The Christmas Penguin

Wizard Bubble Bar

Lot's of fun!

 

[Elizabeth Mac]

Ooh! I tried the Lord of Misrule a few nights ago and really loved it. It turned my bath water a deep purple, and smelled so good!! I'm glad to see others are purchasing this one /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[CurlyTails]

Is Lord of Misrule a bath bomb that Lush used to have out on a regular basis that was discontinued? Or am I thinking of something else? Either way, I loved that bath bomb and this one seems very similar /emoticons/[email protected] 2x" width="20" height="20" />

 

[kaitlin1209]

Is Lord of Misrule a bath bomb that Lush used to have out on a regular basis that was discontinued? Or am I thinking of something else? Either way, I loved that bath bomb and this one seems very similar /emoticons/[email protected] 2x" width="20" height="20" />

I think it comes out every Halloween until Christmas, I think! 

 

[chelsealynn]

I went to order something from lush uk today but my attempt shut down.  /emoticons/[email protected] 2x" width="20" height="20" /> Does anyone know if the cheaper shipping option no longer available to the US?  I was only ordering three bath bombs (the set in the kitchen that looks so nice) and the only shipping option was the tracked option thats 29 pounds.  I took that out of my cart and put a lip balm in my cart and that was still the only tracking option available.  i really wanted that set but it only cost 14.50 so definitely not paying 29 pounds for shipping...

 

[tallison]

I picked up angels on bare skin last week end and so far I love it, I think it will last me a good long while. The sales girl told me to shop the UK site for Xmas stuff. Is there any benefit to doing so (better selection or something?) vs waiting for it to come out in the US? Sorry, kind of a lush newbie.

 

[OiiO]

I went to order something from lush uk today but my attempt shut down.  /emoticons/[email protected] 2x" width="20" height="20" /> Does anyone know if the cheaper shipping option no longer available to the US?  I was only ordering three bath bombs (the set in the kitchen that looks so nice) and the only shipping option was the tracked option thats 29 pounds.  I took that out of my cart and put a lip balm in my cart and that was still the only tracking option available.  i really wanted that set but it only cost 14.50 so definitely not paying 29 pounds for shipping...

Make sure you don't create an account with them and always check out as a guest. Try that next time and see if it works for you.

 

[chelsealynn]

Make sure you don't create an account with them and always check out as a guest. Try that next time and see if it works for you.

Thank you so much!  That solved the issue.  I've always been signed into my account when I've ordered with them before and that has never happened.  I wouldn't have figured that out.   :flowers: