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Quote: Originally Posted by OiiO /img/forum/go_quote.gif
  I always thought Honeybee smells like honey/caramel cake  :) /emoticons/[email protected] 2x" width="20" height="20" />
Mmm...that sounds amazing...Definitely adding it to the list! Thank you so much! 
biggrin.gif


 
After many, many emails this morning, they were able to locate my order & confirmed it shipped 12/28 :) /emoticons/[email protected] 2x" width="20" height="20" /> yayyyy I'm so excited! Anyone tried the Big shampoo & conditioner? Thinking about placing another order...
Yes! I use it as my regular shampoo and conditioner. They both smell great and can be used individually but the scents combined are incredible. I have very thick, medium length (goes about 3-5 inches past my shoulders) hair. I'll give you my routine. Before showering, if I have not used the solid conditioner yet, I will cut it into several pieces. Each piece is probably about 1in. x 1in. x 0.5in. but I don't have an exact measurement that I use. An $18.00 brick of the stuff (I usually buy in store) will last me 2-3 months. A tub of the shampoo lasts me 3-4 months. When I first get into the shower I scoop a reasonably-sized dollop of the shampoo (think 2 quarter size) and lather a little in between my hands then rub it into my scalp. Initially it will not lather well but it is working. Next I take a much smaller amount of the shampoo (probably a little smaller than 1 quarter size) and apply it straight to my scalp. This will lather incredibly well. Once I feel as though I have lathered and scrubbed the shampoo enough I will rinse it out and make sure that my hair is completely soaked through with water and then I turn off the water. Then I take one of the mini bricks of conditioner that I have pre-cut from the Tupperware I keep it in. I then section my hair into four fairly even sections and separate the conditioner into four equal pieces as well. I rub each small piece into each section, focusing on the ends of the hair and any part where there are tangles until I feel like it has been evenly dispersed. It does not feel as substantial as regular conditioner but it is there. Any leftover I have I rub vigorously into my hands until it creates a paste-like texture and I rub it into my scalp. Then I turn the water back on, rinse it out, and finish up whatever else I am doing in the shower. I let my hair air dry overnight (I usually shower at night) and when I wake up my hair is soft, tangle free, and it smells amazing. My hair is naturally very voluminous so I'm not sure if I am really the correct person to be asking about the volumizing effects but I will say that it does give my hair slightly more volume and natural waves than my old CHI shampoo and conditioner did. I would say the "cons" of the products are their cost and the learning process required to use them effectively. The "pros" are the scent, the value, the longevity, and the natural wave and softness that I get from using it. I usually only have to wash my hair once a week using this. Any minor grease I get rid of using a dry shampoo (usually Lush's vanilla puff powder or coconut deodorant). Also, Big solid conditioner was one of my first Lush products. I have been using it since regularly since this July and I have just finished up my first tub of the shampoo and my second brick of the conditioner. Overall, I would say that it is definitely a worthy buy if you are considering it and I most definitely would repurchase it.
 
Is the form on the site the only way to contact CS by email? I hit submit but it's stuck on the processing thing.

I'm a little concerned about my order since since the shipping status is still listed as not known and my order history shows Sikkim Girls twice instead of Bûche de Noël and Sikkim Girls, and this is what my order details look like:



 
Yes! I use it as my regular shampoo and conditioner. They both smell great and can be used individually but the scents combined are incredible. I have very thick, medium length (goes about 3-5 inches past my shoulders) hair. I'll give you my routine. Before showering, if I have not used the solid conditioner yet, I will cut it into several pieces. Each piece is probably about 1in. x 1in. x 0.5in. but I don't have an exact measurement that I use. An $18.00 brick of the stuff (I usually buy in store) will last me 2-3 months. A tub of the shampoo lasts me 3-4 months. When I first get into the shower I scoop a reasonably-sized dollop of the shampoo (think 2 quarter size) and lather a little in between my hands then rub it into my scalp. Initially it will not lather well but it is working. Next I take a much smaller amount of the shampoo (probably a little smaller than 1 quarter size) and apply it straight to my scalp. This will lather incredibly well. Once I feel as though I have lathered and scrubbed the shampoo enough I will rinse it out and make sure that my hair is completely soaked through with water and then I turn off the water. Then I take one of the mini bricks of conditioner that I have pre-cut from the Tupperware I keep it in. I then section my hair into four fairly even sections and separate the conditioner into four equal pieces as well. I rub each small piece into each section, focusing on the ends of the hair and any part where there are tangles until I feel like it has been evenly dispersed. It does not feel as substantial as regular conditioner but it is there. Any leftover I have I rub vigorously into my hands until it creates a paste-like texture and I rub it into my scalp. Then I turn the water back on, rinse it out, and finish up whatever else I am doing in the shower. I let my hair air dry overnight (I usually shower at night) and when I wake up my hair is soft, tangle free, and it smells amazing. My hair is naturally very voluminous so I'm not sure if I am really the correct person to be asking about the volumizing effects but I will say that it does give my hair slightly more volume and natural waves than my old CHI shampoo and conditioner did. I would say the "cons" of the products are their cost and the learning process required to use them effectively. The "pros" are the scent, the value, the longevity, and the natural wave and softness that I get from using it. I usually only have to wash my hair once a week using this. Any minor grease I get rid of using a dry shampoo (usually Lush's vanilla puff powder or coconut deodorant). Also, Big solid conditioner was one of my first Lush products. I have been using it since regularly since this July and I have just finished up my first tub of the shampoo and my second brick of the conditioner. Overall, I would say that it is definitely a worthy buy if you are considering it and I most definitely would repurchase it.
Thank you for such an honest & detailed response!! I dont need a crazy amount of volume, just enough to make my hair not so...flat. Sounds like this will be perfect for that! And thank you for the info on your routine :) /emoticons/[email protected] 2x" width="20" height="20" /> Wasn't sure how most people went about using/storing the bars of conditioner/shampoo but I love the idea of cutting it into smaller pieces. I probably would have tried to rub the whole thing over my head haha I'm going to go for it! Still trying to decide what else, if anything, to buy. It's birthday month so I figure a few fun purchases are justified; )
 
400
Yay it came and fast too since it had to clear customs. 2 boxes/18 pounds worth of lush lmao. Those fairy cones are much bigger than they looked online.
 
By the way, that looks like an amazing haul! What is the gift set in the back? Also, I'm super jealous that you managed to get your hands on some Snow Fairy. I came too late in the sale to get it.

 
The christmas bathtime favorites set,a variety of 12 bath bombs/melts/bubble bars. Yea snow fairy was sold out, its what sold me on the cones, I got a lil sample in my SS gift so I jumped on what I could get.

 
Quote: Originally Posted by tweakabell /img/forum/go_quote.gif

Yay it came and fast too since it had to clear customs. 2 boxes/18 pounds worth of lush lmao. Those fairy cones are much bigger than they looked online.
Did yours come UPS or USPS? They told me mine shipped on 12/28 but I don't have a tracking number to stalk it. :) /emoticons/[email protected] 2x" width="20" height="20" /> 

 
I ordered from the NA site. It shipped ups and I had upgraded my shipping from the lowest tier because it was only $2 more. I can't answer for those that ordered from the UK site.

 
I still can't get their CS email form to work lol. I guess I'll call them on Monday morning, I'm too lazy to do it over the weekend. I'm guessing they must have lost my order slip or something and never filled it. It looks like they ship via UPS and I have nothing listed on my UPS my choice calendar for the next few weeks, and nothing showing that a label has even been printed.

 
Quote: Originally Posted by norther /img/forum/go_quote.gif
  I still can't get their CS email form to work lol. I guess I'll call them on Monday morning, I'm too lazy to do it over the weekend. I'm guessing they must have lost my order slip or something and never filled it. It looks like they ship via UPS and I have nothing listed on my UPS my choice calendar for the next few weeks, and nothing showing that a label has even been printed.
For North America or the UK? If it's the UK, the e-mail is just [email protected] :) /emoticons/[email protected] 2x" width="20" height="20" />

 
My US order is on its way, but I still haven't gotten shipping for my UK order (placed on the 27th). I just emailed them to see if they can check on it for me!

 
I never received shipping on my first UK order (placed on 12/22) but it arrived safe and sound by USPS earlier today, so it took about 2 weeks to get here.

 
I got one of my UK orders yesterday but half of the items weren't in the box. I'm going to contact them today to see what's up.

 
Has anyone heard about the Valentines day items? Im new to Lush, when do they normally come out with the products?

I seen someone post something about a Prince Charming Shower Gel. It looks like it going to be awesome.

 
Did anyone else notice that they restocked Snow Fairy on the sale? I can't afford to buy anything else from them right now but I really want me some Snow Fairy.

 

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