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yes i have, in fact they already had it on file from my previous order...hummm...idk what going on with that ...
sorry ment to quote kellykays question.
 
This might be a dumb question, but I was looking at their shipping info page and it says they ship UPS and that it ships from Canada. I was just wondering if anyone has ever been charged customs/import duties/brokerage fees? My order is only going to be like $50, but I had also asked for some things from Lush for Christmas, and it would suck if those people got stuck with fees, so I was just wondering before I ordered? Thanks!

 
I've been ordering from lush uk all yr. my last order was a month ago, and shipping was via Royal Mail at a low cost. Today, I go to place an order of 13 items and shipping was more than the products! I no longer have Royal Mail as an option, and "courier" delivery is defaulted as my choice. I messed with the cart to no avail and wound up emailing customer care. If they only offer that shipping option, the us option is MUCH cheaper. I'm not paying $55 for shipping.

 
That's so weird, I just placed and order to the US two days ago and used the Royal Mail option for £5.95.

 
Okay, I was able to figure out a way around this shipping problem. I logged out of my acct. and placed an order as a "guest". Shipping was minimal using Royal Mail. I can't wait for my bath products! I ordered an assortment of bombs, melts, and bars.

 
OMG!! I love this thread. Currently I have Cynthia sylvia stout, retread conditioner, whipstick lip balm and latte!! I can't wait to purchase their Xmas collection :D /emoticons/[email protected] 2x" width="20" height="20" />

 
I order from lush uk often as far as shipping goes if your items weight up to 2 lbs shipping will be 5.95 up to 4 lbs shipping will be 7.95 anything above 4 lbs you'll get hammered with shipping. I make sure my orders stay under 4 lbs.

 
I got a reply this morning with the same info as jay, regarding weight. That still doesn't give me any clues as to why I can only do Royal Mail when I'm not logged into my acct. oh well, I'm just glad I was able to order. I got nervous for a minute, because I'm so used to the uk site and prices now. The North American prices look crazy to me anymore.

 
Gahhhhh such enablers made me go to the Lush UK site and I caved and ordered a few things. The UK prices are no where near the high US prices. I was amazed that my order on the site was close to $30 less via UK and my shiping was only $5.95. I should have it by Saturday.

 
Is it better to purchase from the UK site even if you live in the US? Also, any recommendations? I have only tried their bath bombs in the past. I have been considering the Lemony Flutter Cuticle Cream and maybe the Dream Cream. My hands get really dry in the winter. Any must haves would be great!

Thanks!

 
Quote: Originally Posted by cougar207 /img/forum/go_quote.gif
  Is it better to purchase from the UK site even if you live in the US? Also, any recommendations? I have only tried their bath bombs in the past. I have been considering the Lemony Flutter Cuticle Cream and maybe the Dream Cream. My hands get really dry in the winter. Any must haves would be great!

Thanks!
It usually ends up being cheaper ordering for the UK rather then the US. You just have to be careful with weight while ordering since UK shipping goes by weight. If you keep your order to 4lbs and under shipping isin't bad. I would recommend but my list would go on forever (i'm a bit of a lush junkie)  I do recommend their face care.  Dream Cream is great for dry hands Lemony Flutter is very greasy.

 
Is it better to purchase from the UK site even if you live in the US? Also, any recommendations? I have only tried their bath bombs in the past. I have been considering the Lemony Flutter Cuticle Cream and maybe the Dream Cream. My hands get really dry in the winter. Any must haves would be great! Thanks!
If you want to save money the UK site is better! My obsessions from Lush are the lip scrubs, body scrubs, soaps, shower gels and bath bombs. Since its the winter time, I would strongly suggest you order the Smitten hand cream that can be found in the retro section. Also, now is a great time to buy because all of the Christmas stuff is out. Try the Snow Fairy shower gel and the snowcake soap. My favorite bath bomb is dragons egg because it smells great and reminds me of daenerys targaryen.
 
Top 10 Products; 

Butterball and big blue bath bombs. 

you've been mangoed bath melt. 

Rose Jam shower gel. 

Turkish delight shower smoothie. 

Rub Rub Rub. 

Sea Spray Hair gel. 

R&B Hair Treatment.  

Gorgeous Moisturizer. 

Brazened Honey Face Mask. 

Ocean salt Scrub. 

 
Top 10 Products;  Butterball and big blue bath bombs.  you've been mangoed bath melt.  Rose Jam shower gel.  Turkish delight shower smoothie.  Rub Rub Rub.  Sea Spray Hair gel.  R&B Hair Treatment.   Gorgeous Moisturizer.  Brazened Honey Face Mask.  Ocean salt Scrub. 
Butterball is such a nice bath bomb, its so moisturizing. I always buy the big blue for my boyfriend but have never tried it myself. I've been wanting to try the you've been mangoed bath melt but just haven't picked it up yet. Glad to hear you like it :) /emoticons/[email protected] 2x" width="20" height="20" />
 
So far top 10 products

Ocean Salt

Vanishing Cream

Tea Tree Water Toner

Twilight Shower Gel (LOVE need to get more of this before it's gone!)

Blousey Shampoo

American Cream conditioner

......I guess I will need to add to my top ten, ha...I have a ton of new bath melts and bubble bars coming and some that I haven't tried yet.

I've got: Sex bomb, butterball, lord of misrule, dragon egg  and I did try the floating island melt and wasn't very thrilled with that one, I did not think it smelled very good.

Thoughts on any of those bath products?

 
Just curious, has anyone ever tried etailers as an alternative to LUSH?  I'm mostly in the market for bath products (bombs, bubble bars, melts, etc), and I've been thinking about trying Moon's Harvest, which has a lot of positive reviews.  I prefer to support small businesses, and usually etailers are cheaper anyway.  I hope the quality is on par though!  If you have experiences with indie alternatives, I'd love to hear them!
 
Quote: Originally Posted by Jeaniney /img/forum/go_quote.gif
 
I have tried FizzButter bath bombs and bubble bars. They are so cheap, smell amazing and make your skin soft. They are not hardly as entertaining or flashy as Lush but they are definitely more moisturizing.

 
Quote: Originally Posted by KellyKaye /img/forum/go_quote.gif
  I have tried FizzButter bath bombs and bubble bars. They are so cheap, smell amazing and make your skin soft. They are not hardly as entertaining or flashy as Lush but they are definitely more moisturizing.
I have looked into that one!  Did the bubble bars produce very many bubbles?  I think solid bubble bath is harder to perfect than bombs...  Were the scents very strong?

 

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