Memebox Spoilers!

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Exactly that's annoying. If I get the rapunzel box and there's no hair products ill be annoyed, but not of they're just not for my hair or a bit rubbish

 
Well, if the status of you order is "ready for shipment", that doesnt necessarily mean that it's not shipped yet. I always recieve my tracking Numbers with at least two days delay (sometimes 4, i think this is why you have to cancel four days before SHIPPING DATE), and when i track it, i can see that they actually shipped it on the shipping date, before the status changed!

Also, boxes that are ready to ship and memeshop items: you can cancel 12 hours after placing an order. Not 4 days before.

Not taking sides though.

 
I am sorry so many are unhappy about Thumbs-Up.  I am happy that there is a cleanser, a serum, and a powder compact, so given the price I paid, I am OK.  I do completely agree that it is sad there are not more of the big hit products from past boxes.

 
I still purchase from them because the vast majority of boxes I have purchased are really great.  There are some duds, but I have to expect that in a "surprise" box.  

I was angry about the herbal box because they specially listed ingredients in the description but then didn't include them and included florals.   Rose & Jasmine.   Allergic to.  If I weren't allergic to them, I probably wouldn't have been as angry, but since I was and I was looking forward to peppermint & tea tree, I was pissed off.

the thing is ..the voting was subjective.  No one knew what the voting was and how they were going to pick the favs.   Obviously, they couldn't curate a box with the most expensive items (which the favs probably reflected that).   They should have made this a naked box.  Then folks would have know exactly what was in it.

Overall, I am more happy with Memebox than the boxes I got from popsugar.
I've never gotten popsugar or had a desire for them really, so I couldn't compare.

Another thing that ticked me off though was that they removed the post that led to the Thumbs Up box in the first place. See, when I found out about the box, someone had a link and a date for the post. I immediately went there to see what was discussed, how the voting was run, etc., but couldn't find it. I stupidly assumed they'd removed it to keep the box a surprise, but in retrospect, I think they removed it to keep anyone from going back to see what was going on. As for the favorite items being pricier, I wouldn't know about that either. But, they were the ones who advertised it to be a fan favorites box. If they didn't want to go with the actual favorites, they shouldn't have advertised it as such. I can tell we disagree, but this is exactly the same situation to me as the herbal was for you. It was full of an outright lie and deception and that's why I got so mad.

Anyway, this is a spoilers thread and I don't want to post more about it here. I did just want to update that they were able to cancel my box and refund my money. Granted, I got a Memebox today which was supposed to be All About Lips but it was All About Eyes. I'd heard that had been happening. So this was my 4th Memebox received and the second mistake in shipping since there was a broken item I got in my first box received. Like you, I 100% agree that Memebox can send out some great boxes. The products can be wonderful. But when they mess up--be it in a description of a box which is misleading at best and downright false advertising at worst or be it shipping a damaged item or the wrong item altogether--they just don't seem to know how to deal with their mistakes. That is frustrating. Nevertheless, I am glad they were able to cancel the box for me. I got lucky there.

 
Exactly, they probably had a set of price ranges (say $50, $40, $30, $20) and chose the most voted for item in that range, as obviously everyone will vote for the most expensive things and from a business perspective thats not gonna fly.

Their policies are clear and any european or US laws are not applicable (unless they have a law that is the same in Korea) 

I think we're being a bit tough on them. We buy mystery boxes. When they do not fit the 'theme' I can understand annoyance such as the herbal box, but to cancel a box when crappy spoilers come out is a bit, well not the point of Memebox.

Just because it has not physically shipped does not mean that too much work has gone into it to bring it back, shipping manifestos, getting it all ready, packaging etc. What if it is in a giant warehouse ready for the post man to pick up. We cannot expect Memebox to send a guy into the warehouse to find ONE parcel because we saw a spoiler picture we dont like.

We complain when they don't ship out restocks super fast (or any other box on the day it should) then we complain when they do. Sometimes I feel Memebox cannot do wrong for doing right. There are plenty of legitimate concerns but IMO this is not one of them
Again, I don't know about US vs Korean law, but I'd be surprised if Korea didn't have laws on false advertising too. To me, saying these were THE favorites that were voted upon on Facebook when they were not made this false advertising. That is a legitimate business concern in my book, laws aside. Besides, they could have priced the box higher. Yes, people can complain for silly reasons, but I swear to the depths of my soul that I fully believe in this particular instance I had a justified reason to complain. No offense. I just felt the need to defend myself here.

 
Again, I don't know about US vs Korean law, but I'd be surprised if Korea didn't have laws on false advertising too. To me, saying these were THE favorites that were voted upon on Facebook when they were not made this false advertising. That is a legitimate business concern in my book, laws aside. Besides, they could have priced the box higher. Yes, people can complain for silly reasons, but I swear to the depths of my soul that I fully believe in this particular instance I had a justified reason to complain. No offense. I just felt the need to defend myself here.
Lots of people have said that the products in the box did come up a few times on the voting thread. Obviously now we have no proof either way.

However it was never going to be a box of 7 $50-80 items for what, $32-29?

 
Not since I got notice to them before it shipped though. Granted, law school was a long time ago and I haven't practiced in about 5 years, but there is something called 'mitigation of damages' in a contract dispute. I don't know how it being in Korea might affect things. I'm just saying, based on my vague recollection, in this specific situation, now that I've put them on notice that I intend to break the contract (by filing a paypal dispute and actively seeking my money back), they have a duty to mitigate their damages. That means, don't ship the box. It really should be a simple matter for them after all. But instead, looks like I'm going to cancel all my other boxes (which will fit their stupid policies) and that means a refund of much more than just this one box. Talk about cutting off your nose to spite your face Memebox. :( /emoticons/[email protected] 2x" width="20" height="20" />
 not to get all law-nerd here, but i would think mitigation of damages wouldn't apply as it's basically a cap on how much you can sue someone for. as a concept it prevents them from suing you and claiming that you need to reimburse them for the loss they suffered due to your breaking of the contract (which in theory is not necessarily the same as the price paid for the box), when they could have prevented/mitigated that loss.  as long as they're not trying to sue you for damages in the first place, i don't think it would make any difference.   :( /emoticons/[email protected] 2x" width="20" height="20" />

that being said, as a practical and common sense matter, they should definitely not send it out if you tell them in advance you want to cancel and don't intend to pay for it!

anyway, sorry for that undoubtedly boring post!  moar spoilers!  

 
 not to get all law-nerd here, but i would think mitigation of damages wouldn't apply as it's basically a cap on how much you can sue someone for. as a concept it prevents them from suing you and claiming that you need to reimburse them for the loss they suffered due to your breaking of the contract (which in theory is not necessarily the same as the price paid for the box), when they could have prevented/mitigated that loss.  as long as they're not trying to sue you for damages in the first place, i don't think it would make any difference.   :( /emoticons/[email protected] 2x" width="20" height="20" />

that being said, as a practical and common sense matter, they should definitely not send it out if you tell them in advance you want to cancel and don't intend to pay for it!

anyway, sorry for that undoubtedly boring post!  moar spoilers!  
They didn't send it.

 
If anyone is curious, here is the link to the FB post where Memebox asked about favorite items:

https://www.facebook.com/memeboxglobal/posts/811921358826807
haha

now we know who to blame for the bran powder and hope girl blush!! 

That wasn't much of a poll, btw.  I don't know how memebox could have been held responsible for anything as it was all over the map.

only the bounce cream cheese seemed to get a lot of requests.

 
haha

now we know who to blame for the bran powder and hope girl blush!! 

That wasn't much of a poll, btw.  I don't know how memebox could have been held responsible for anything as it was all over the map.

only the bounce cream cheese seemed to get a lot of requests.
Their wording on the box description definitely made the selection process seem more sophisticated! I wonder if they also looked other places for guidance--stuff that was mentioned/raved about on boards like this, instagram, in blogs, etc. The aloe serum and bran powder also make me wonder if they decided to just choose one item from some of the boxes people seemed to love.

 
the bran powder was A HUGE hit on the howdoyoumemebox contest on instagram - there were several entries of people putting it on their face and likes for those pics.  So, even though I think folks were just goofing when they posted those pics, perhaps memebox thought that folks actually LIKED that stuff

 
No spoilers yet for Moisture Surge? Was it not offered in a value set? I didn't get, but I am anxious to see what was in it. Might try to grab it on a restock if it is good.

 
No spoilers yet for Moisture Surge? Was it not offered in a value set? I didn't get, but I am anxious to see what was in it. Might try to grab it on a restock if it is good.
Yea it was offered in the value set.

 

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