I received this email today regarding my lost Tea Tree Box.
Thank you for your patience while your package is in transit.
Unfortunately, Silkload- the standard shipping & EMS delivery company we work with, has informed us that packages will be delayed for more than a month from the shipping date. Due to the busy holiday season, many carriers are falling behind on keeping up with shipping schedules.
We sincerely apologize for the delay, but we will continue to use the same tracking number you have to see if the carrier updates the location of your package.
We are just as anxious as you are to have your package reach you soon, and in the meantime thank you for patience.
Happy holidays,
Memebox Global Team