Memebox: Korean Beauty Box Service

[biancardi]

have nearly a year on the serum not so bad can't wait to try it, wipes easy to use up only a few (15), balm is the only one won't use before its date, hope it ok for a foot mask?

For me, the serum will be difficult as I have other serums in rotation.     wipes - you are correct.  Balm is the troublesome one.  However, they just did this in the petit treasures box as well.   And  the point is - memebox USED to pride themselves on not giving us items that would expire in a year or less.  When I ordered the fermented 2 box, they delayed the shipment for a week or two.  Why?  Because one of the items, a dran dran serum, was set to expire in 12 months.  They not only gave us another item  but also included the dran dran serum, making it an 8 item box.

They also told us that this box was going to have a product that was set to expire in a year and they gave people the opportunity to cancel if they wanted to.

That is a huge difference  in Customer Service.    I do not want products that have been on the shelf for a few years before it gets to me.  Memebox has been really good about getting us freshly made products, but the fact that a box callled "The Next Best Thing in Skincare" had old items in it wasn't exactly the next best thing in skincare.  More like last year (or the year's before) news.

 

[Butterflylion]

For me, the serum will be difficult as I have other serums in rotation. wipes - you are correct. Balm is the troublesome one. However, they just did this in the petit treasures box as well. And the point is - memebox USED to pride themselves on not giving us items that would expire in a year or less. When I ordered the fermented 2 box, they delayed the shipment for a week or two. Why? Because one of the items, a dran dran serum, was set to expire in 12 months. They not only gave us another item but also included the dran dran serum, making it an 8 item box.

They also told us that this box was going to have a product that was set to expire in a year and they gave people the opportunity to cancel if they wanted to.

That is a huge difference in Customer Service. I do not want products that have been on the shelf for a few years before it gets to me. Memebox has been really good about getting us freshly made products, but the fact that a box callled "The Next Best Thing in Skincare" had old items in it wasn't exactly the next best thing in skincare. More like last year (or the year's before) news.

your right that isn't fair, didn't know the products are old (hoped it was because they are natural), I'm new to memebox this my 3rd box ordered but 1st box to arrive it's really took the shine off my box

 

[seachange]

My Tea Tree box arrived and 1 of the products also expires in a year, which i not that bad, but still, quite a few expiring products already in the recent boxes

 

[Bunbunny]

Dang, I must have missed those posts about the expiration dates because I had no idea. That's really annoying. Not sure how we're supposed to be enticed to buy more boxes if we have to rush to use everything up before getting anything else new.

 

[biancardi]

Dang, I must have missed those posts about the expiration dates because I had no idea. That's really annoying. Not sure how we're supposed to be enticed to buy more boxes if we have to rush to use everything up before getting anything else new.

I know - unlike the petit treasures, where it was printed on the info card, the next best thing in skincare - people found out about it by looking at the product.  Memebox didn't tell anyone.

I think there is a correspondence here where basically they shrugged it off when someone complained about it.

 

[biancardi]

My Tea Tree box arrived and 1 of the products also expires in a year, which i not that bad, but still, quite a few expiring products already in the recent boxes

which product is it?

tia /emoticons/[email protected] 2x" width="20" height="20" />

 

[seachange]

which product is it?

tia /emoticons/[email protected] 2x" width="20" height="20" />

the product is

Spoiler

Shara Shara Bee Tox Spot Cream expires 29 Nov 2015

 

[biancardi]

the product is

Spoiler

Shara Shara Bee Tox Spot Cream expires 29 Nov 2015

I got the global 17 which has that product in it as well - I just checked - yep, same date.

 

[blinded]

I emailed them and mentioned that I was unhappy with the expiry dates in Petite Treasures and this is the response I was given. I think it's the similar (or the same) as what someone else here was given. 
 
Because it's long

Spoiler

The Shara Shara Feminine Single Blusher which is in the Petit Treasures box has a suggested date of December 20th, 2015. Specifically it says "Best by December 20, 2015". This date is one year from now, and after opening it can still be used for another year.
The Shara Shara Revital Magic Cream 45g has a best by date of July 2015. It is free of preservatives which would extend the life of this product (Free of benzophenone, mineral oil, alcohol, artificial fragrances, triclosan, and propylene glycol). This is why Memebox is providing this date. After opening, it is safe to use for 6 months. After that date the effectiveness of the product may decrease. Natural products, by nature, are not meant to last for an unnatural length of time.
I have done some research on products and how long they are meant to last: -http://www.paulaschoice.com/expert-advice/skin-care-basics/_/when-should-i-throw-out-a-product.
I am not sure how long you expect products to last but we think 6 months to a year is pretty standard when dealing with skincare. Makeup lasts a while longer, but most skincare is not meant to last for years. And as I have mentioned, the moisturizer in this box does not contain preservative ingredients.

I am sorry if you are still upset about the best by dates on these products, but we think that the life of these products is pretty standard. The blusher is still good to use beyond the date provided. That date is used as a measure to judge when to start using this product. After opening it it still good to use for a year. And the moisturizer is free of ingredients that extend the life of it, which makes it in my opinion better to use. But when using natural products there is that tradeoff that they do not last as long.
I can further investigate with the curators of these box to see how they have arrived at these dates and get back to you if you wish.

 

[MissJexie]

Am I the only one kind of pumped about that @biancardi special? LOL

Totally grabbing that. I'm not ever that thrilled about the Memebox makeup, but I'm a sucker for eyeshadows and there's some fabulous shades in that collection!

Thanks for posting about it ladies! They'll make great gifts for my family too!

 

[Butterflylion]

Cutie 2 back in stock

 

[OiiO]

Am I the only one kind of pumped about that @biancardi special? LOL

Totally grabbing that. I'm not ever that thrilled about the Memebox makeup, but I'm a sucker for eyeshadows and there's some fabulous shades in that collection!

Thanks for posting about it ladies! They'll make great gifts for my family too!

That is certainly a great deal for someone who wants to try their eye shadows /emoticons/[email protected] 2x" width="20" height="20" /> They will make nice stocking stuffers!

 

[Krystyn Lowe]

Cutie 2 back in stock

Serious??

 

[Krystyn Lowe]

Am I the only one kind of pumped about that @biancardi special? LOL

Totally grabbing that. I'm not ever that thrilled about the Memebox makeup, but I'm a sucker for eyeshadows and there's some fabulous shades in that collection!

Thanks for posting about it ladies! They'll make great gifts for my family too!

It's a good deal, the whole set comes to around 20 with that discount!

 

[cfisher]

@@Krystyn Lowe ....Didn't you sort of see that coming? /emoticons/[email protected] 2x" width="20" height="20" /> 

I think the eyeshadow deal is great for those that already wanted to try them. But I don't see it being enough incentive for those that weren't already interested in them. 

 

[MissJexie]

It's a good deal, the whole set comes to around 20 with that discount!

$18.30 to be exact! That's just way too good of a deal. Plus the duos are all really nice-looking. There's one in particular (the lighter one with the pink) that I think my sister is going to love!

 

[Mimimaro]

Is there VIP for December?

 

[OiiO]

Is there VIP for December?

Pretty sure VIP emails have not been sent out yet, and I wonder if we will even see them again this year.

 

[LoveSkinCare]

$18.30 to be exact! That's just way too good of a deal. Plus the duos are all really nice-looking. There's one in particular (the lighter one with the pink) that I think my sister is going to love!

I picked it up too although that code is only giving 25% but I got it anyway

 

[biancardi]

I emailed them and mentioned that I was unhappy with the expiry dates in Petite Treasures and this is the response I was given. I think it's the similar (or the same) as what someone else here was given. 

Because it's long

Spoiler

The Shara Shara Feminine Single Blusher which is in the Petit Treasures box has a suggested date of December 20th, 2015. Specifically it says "Best by December 20, 2015". This date is one year from now, and after opening it can still be used for another year.

The Shara Shara Revital Magic Cream 45g has a best by date of July 2015. It is free of preservatives which would extend the life of this product (Free of benzophenone, mineral oil, alcohol, artificial fragrances, triclosan, and propylene glycol). This is why Memebox is providing this date. After opening, it is safe to use for 6 months. After that date the effectiveness of the product may decrease. Natural products, by nature, are not meant to last for an unnatural length of time.

I have done some research on products and how long they are meant to last: -http://www.paulaschoice.com/expert-advice/skin-care-basics/_/when-should-i-throw-out-a-product.

I am not sure how long you expect products to last but we think 6 months to a year is pretty standard when dealing with skincare. Makeup lasts a while longer, but most skincare is not meant to last for years. And as I have mentioned, the moisturizer in this box does not contain preservative ingredients.

I am sorry if you are still upset about the best by dates on these products, but we think that the life of these products is pretty standard. The blusher is still good to use beyond the date provided. That date is used as a measure to judge when to start using this product. After opening it it still good to use for a year. And the moisturizer is free of ingredients that extend the life of it, which makes it in my opinion better to use. But when using natural products there is that tradeoff that they do not last as long.

I can further investigate with the curators of these box to see how they have arrived at these dates and get back to you if you wish.

Who gave you that response?  Because it is BS, imho.   Every site that talks about K-beauty items, mentions 2-3 years shelf life UNOPENED from the date it was made.

Many products are "free from" and they have a shelf life of 2-3 years.   I am going to look very carefully at the packages in the next best thing in skincare - if it has a made by date, and they dumped an older product on us, I will tell them that has nothing to do with a "free from" whatever excuse. 

And could they be more condescending?  "I am not sure how long you expect products to last but we think 6 months to a year is pretty standard when dealing with skincare. Makeup lasts a while longer, but most skincare is not meant to last for years" 

no, 6 months to a year is NOT standard for an unopened item unless it is a totally crunchy granola type product.   Not meant to last years?  Hello, why is this person working for a skincare/beauty company?   2-3 years is normal.  No one is asking for a 50 year shelf life here. 

oh, and the best by date - they really are stating that the product will be good for another 6 months even if you open it on the best by date?  LOL    Best By Date means to use it up by that date, not that if you open it on that date, it will be good for 6 months.  I cannot believe they linked you to the Paula's Choice site about expiration dates because it has nothing to do with the issue at hand here.

Can you tell I am angry about that email they sent you? l ol