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Originally Posted by ms becki /img/forum/go_quote.gif

Okay, so it's the 8th...Any ladies receive their tracking #s?!
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Nope. It's a federal holiday today too. 

 
I was just reminded of this:  In addition to today being Columbus Day in the US, if this company happens to be following Canadian holidays even though this is the US branch, this weekend has been Thanksgiving weekend, and today is Thanksgiving.

 
Originally Posted by meaganola /img/forum/go_quote.gif

I was just reminded of this:  In addition to today being Columbus Day in the US, if this company happens to be following Canadian holidays even though this is the US branch, this weekend has been Thanksgiving weekend, and today is Thanksgiving.
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Goodness gracious... I really hope we receive tracking info asap; I just want the box already. I signed up for the Fall and Winter boxes but I'm thinking it's going to be more like the Winter and Spring boxes. Sheesh.

 
Did they release any updates from their Facebook?  I'm at work and can't check right now. 
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Originally Posted by ms becki /img/forum/go_quote.gif

Did they release any updates from their Facebook?  I'm at work and can't check right now. 
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I haven't seen any Facebook updates today, unfortunately. Saturday they apologized in the comments of their last post, saying that it's been a "big learning [experience]" for them, ugh.

 
They also stated on saturday that we would be receiving udated emails "really soon" to which I say that they should have sent email updates on friday when they hadn't shipped on saturday. The fact is if I don't hear from them by tomorrow I am going to start researching what can be done about business fraud....because that is what this is, fraud.

 
Originally Posted by Rachel Liane /img/forum/go_quote.gif
They also stated on saturday that we would be receiving udated emails "really soon" to which I say that they should have sent email updates on friday when they hadn't shipped on saturday. The fact is if I don't hear from them by tomorrow I am going to start researching what can be done about business fraud....because that is what this is, fraud.
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Keep us updated if you find anything out. I know they said no refunds, but I'm BEYOND fed up.

I'm glad I only signed up for one season. I won't be continuing with them for quite some time (if ever).

 
Originally Posted by bbbrandnewww /img/forum/go_quote.gif


Keep us updated if you find anything out. I know they said no refunds, but I'm BEYOND fed up.

I'm glad I only signed up for one season. I won't be continuing with them for quite some time (if ever).
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Also, they haven't even updated our dashboard.  Can I PLEASE see the products I'm getting that I paid for OVER THREE MONTHS ago?   :( /emoticons/[email protected] 2x" width="20" height="20" />

 
If you used your credit card you can also call the company to dispute payment. I'm going to try to do that later today when I get a chance

 
Anyone else notice the "we're shipping" post that was on Facebook is now no longer there? hmmmmmmmmmm!

 
FB post from 53 minutes ago:

Loose Button USA Hi Ladies - I apologize for this experience! We really do. For all USA members that are affected by the delay in the shipment will be receiving an email with updates and more information about this. We are surely working hard to get our Luxe Boxes to your door. Thank you.
 
 
They're working hard? What a joke.
 
Originally Posted by bbbrandnewww /img/forum/go_quote.gif

FB post from 53 minutes ago:

Loose Button USA Hi Ladies - I apologize for this experience! We really do. For all USA members that are affected by the delay in the shipment will be receiving an email with updates and more information about this. We are surely working hard to get our Luxe Boxes to your door. Thank you.
 
 
They're working hard? What a joke.
i find it funny that they commented on a picture with that and not a separate post for all of their followers to see.

it's like they want as few people as possible seeing it to curb further complaints.

i feel really bad for everyone who forked out this much money to have to be stuck like this.

all in all, it's obvious they really suck at keeping their customers updated.
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after all this wait, I'm really hoping that this box is good. Not like the one in the video... 

 
after all this wait, I'm really hoping that this box is good. Not like the one in the video... 
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my thoughts exactly. I am pleasantly surprised that they did apologize for the delay/wait. the one hope I have of not getting the box in the video is that they had that add-on email piece which the video did not have/show. good luck all!
 

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