Little Lace Box

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I'm sad about the points issue... we can only get "coupons" for $15 off a purchase now.  I saved a bunch of points to buy some items I had been eying and now I can only get those items with a $15 discount.  You can't stack coupons... so I'm sad about that part, but at least I can grab the $14.99 earrings I was planning on getting with the order.  

I do like that they are going to bi-monthly and that the price increase won't hit us that are already subscribed. That's good news.  This gives them more time to curate the boxes a little better and I'm hoping they will be even better.  I still have not grabbed my camera for the canvas picture.  I really want to take a picture of something to match my bedroom... maybe I'll just take a plain picture of my zebra striped pillow... still thinking.  I'd love to see someone's final item before I proceed with mine just so I can get a good idea of what the final product will look like.... hmmm...

 
This was posted on MSA regarding the shipping increase

http://blog.stamps.com/2015/03/04/usps-announces-postage-rate-increase-starts-april-26-2015/

IMPORTANT UPDATE! On March 27, the USPS announced they will delay the implementation of the 2015 rate increase and classification changes scheduled to start on Sunday, April 26, 2015. USPS rates WILL NOT be changing on April 26, 2015.

Priority Mail

For Priority Mail packages, rates will NOT BE INCREASING in 2015. As a reminder, Priority Mail rates were reduced in September 2014. With 2 day delivery to over 90% of U.S. addresses and improved tracking, Priority Mail is a great shipping option for e-commerce sellers.

 
it's an interesting box from what I see. I havent puchased - I did try to do so prior to the last month but ran into so many problems with the website not working. from everyone's concerns about Customer Service - to the fact that they never replied to 2 messages that I sent them on facebook, I am not going to bother with this box.  I'll watch from the side. Nothing bothers me more than non-responsive companies. 

 
So, I'm giving up... (summary at the bottom):

I got the email on the difficulties charging me on March 7th, but was told it was an error.  Then... I was never charged.  I emailed twice before I left for vacation for 2 weeks and got nothing.  My FB post asking about those who got the email, but didn't get charged and didn't get any emails from them either.  Since I don't have an account now, I can't login to check anything either.

Alas, no March box and so now, no boxes at all.

I also find it weird that even with changing hosting, they have essentially lost everything and have to manually import stuff.  Did they not do backups?  It's not very hard and it's not expensive (and in most cases, is free)?  A separate list for emails should be handled away from your hosting server so you can tell people when your server goes down, the site messes up or the host changes, so there should have been no problem with a mass email explaining something to everyone - I never got a single email about changes, how to reactivate or even that my account wouldn't work.  One should keep a backup of your mailing list with a secondary server holding those.  I did this even for my TINY business back in the day where I got maybe 30 orders a month.  There are free ones for tiny places with simple opt-in mangagement and really inexpensive ones for bigger ones that has more automated systems.

I do website building as a second job, creating backend commerce systems and running code for html and php and maybe it's because of that, that I'm having trouble with all this - just like I was with their previous excuses.  Maybe it's dumb luck that the issues they are hitting on are the very two areas I work in, but with no communication and the deletion of FB posts (mine wasn't the only one to go - and these aren't mean posts in the slightest, they are just deleting all evidence there are any issues so the whole "they are letting the customers know they will do better" thing is a farce - there was never anything telling me anything).

Summary: So I got a bad email, never was charged, never told what was going on (nor was there a FB post made that explained anything), never COULD find a way to even get charged and was deleted off the page trying to order.  It shouldn't be this hard to give someone my money!  :D /emoticons/[email protected] 2x" width="20" height="20" />  It's weird they will allow someone to buy single boxes, but can't handle new subs either - either they have the products or they don't...

 
@@Seola I had somewhat similar issues regarding trying very hard to buy the box and not being able to do so on their end. They even had me speak to the person/company who runs their charges for them. That person told me the exact opposite info as LLB, and he blamed my credit card company for any issues. Weird. I decided it wasn't worth it and stopped trying. Then LLB sent out two bad boxes in a row, and I considered it great luck on my end. I'm always happy not to waste money! :) /emoticons/[email protected] 2x" width="20" height="20" />

 
Honestly, I just don't know what to make of this company. It seems like they are trying to be honest, but are they really? If shipping rates aren't going up, then are their prices still going up? If they need to raise prices, then just raise prices.

As far as needing extra time for companies to supply their boxes, I'd love to know what was in last month's box that required extra time to prepare!!

I also read a comment on their FB page from the end of March that said they would be opening subs for the May box, but now there won't be a box until June? It seems to me like something else has taken priority over their box.

I'm also suspicious of a company that doesn't allow people to post on their FB page. Even PopSugar allowed it and man were they getting slammed for a few months there!!

I don't know...maybe I am just overthinking it!!

 
@Tiffany92 - I have been wondering about exactly the same things. Its like they have three game-plans and aren't quite certain which one to fully initiate. That business of being featured on GMA may have shifted things to initiate another I suspect.

 
Has anyone who submitted an image for the canvas heard from them?  I sent 2 (I resubmitted after the last long email).  I haven't heard a word.

 
Whoa--I just read all of this thread and am kind of amazed. I was all "take my money" when I saw the first few boxes, but the combo of recent underwhelming boxes and a price increase? Yikes.

I hope they work it out and figure out what works for them--it would be nice to have a bimonthly box like this one to add to my popsugar sub. It seems a bit risky to add this now with no idea what to expect from the next few boxes.

 
I received my canvas yesterday. I used a picture of my cat that I took with my Olympus camera. You can see the pic at my instagram @Barbeequeue . It turned out really cute and I am happy. It does not have hardware to attach the picture to the wall which is my only compaint.I may buy some scotch double sided velcro tape to attach it to my wall, hopefully the canvas will hold up to it without tearing off.

 
I received my canvas yesterday. I used a picture of my cat that I took with my Olympus camera. You can see the pic at my instagram @Barbeequeue . It turned out really cute and I am happy. It does not have hardware to attach the picture to the wall which is my only compaint.I may buy some scotch double sided velcro tape to attach it to my wall, hopefully the canvas will hold up to it without tearing off.
Thanks for sharing. The canvas looks like it turned out really nice. Your cat is adorable. :) /emoticons/[email protected] 2x" width="20" height="20" />
 
I saw this on their site.  Well done Tara.  [SIZE=11pt]You Go Glen Coco!   :) /emoticons/[email protected] 2x" width="20" height="20" /> [/SIZE]

[SIZE=12pt]Rating:[/SIZE][SIZE=12pt] 5 stars
Author: Tara 

One of the items in the last month's box was a canvas print. It wasn't technically in the box since it had to be shipped separately, but this is such a nice addition - a valuable work of art for your walls using your own photography. It sounds like it's been a bit of a nightmare for Little Lace Box - between people complaining that they can't choose a picture, that the process is too complicated, and then not being able to follow the directions. In a recent email, it sounds like a lot of people uploaded the wrong things. I know computers are complicated and I definitely get that. I wasn't sure I did it right, either, but my box arrived and it seems I did. I also have to say that this was far from complicated. I think the entire process took me ten minutes. Maybe.

I admit I have a bit of buyer's remorse, but only because I couldn't choose which picture to do and no natter what, I was going to wonder if I made the right choice. It's not the problem of Little Lace Bo x at all! The quality of this canvas is exceptional. I was notified it was shipping, had it in two days, and it was wrapped VERY securely inside. The colors pop on the canvas and the frame is solid. I'm really happy to have this for my wall and, in fact, I may even order more later with the photos I didn't use.

I am not only happy with the box, but this item is going to last far longer than pretty much 90% of the items you get in boxes. I really can't see how this could be anything less than fantastic!
[/SIZE]

 
I totally agree with Tara's review. I felt like the process of choosing a photo to use was pretty easy. Pick a higher quality (essentially- do not use a cell phone picture), a picture that would work well as a square, with some extra space on the sides that wouldn't be needed on the canvas.

It took me a few minutes to choose a picture and I recieved a shipping notification within 2 weeks, and it took 2 days to ship. Easy peasy!

I felt like their directions over complicated it at first, stating to use higher dpi's or something like that. I had no idea what that meant. I just visualized what I thought my photo would turn out like and it worked just fine. I hate to say that they should have just summarized/dumbed the directions down.. but really they should have, and I feel that way about most of the letters/emails. Too much info gets lost in translation.

 
This was also on their site.  This is complicated, but it looks like the USPS rate increase has been pushed back at least a month.  For all the people who think they're not being honest with us, take the time to read this.  By the way, gasoline went up in my neighborhood over $.50 in the last month and no one bothered to call me and get my approval.  

Ratecase Delayed: What You Need to Know by Kim Mauch, 
On Friday, USPS announced that the next postage increase, which was scheduled for April 26, has been delayed. There has been a lot of confusion about this price increase, including lots of discussion between USPS and the Postal Regulatory Commission (PRC). Here’s what you need to know about the changes.


 
iStock_000002785827Small-624x419.jpg

Ratecase Delayed: What You Need to Know

 


Why the delay?This has been one of the messiest rate proposals in recent history. The original filing contained incorrectly calculated prices, incomplete sortation language, and poorly organized “billing determinants”. Billing determinants are used to describe how major changes to pricing logic, like the proposed FSS rates, comply with the price cap. The PRC remanded the rate proposal back to USPS for corrections twice. And even though the First-Class rates were approved, after the second remand there simply wasn’t enough time for USPS, or the industry, to implement any additional changes in the required 45 days. Rather than splitting the rate increases by class, USPS decided to push the entire set of changes. This decision was determined after much discussion with the postal industry, as well as the internal IT departments.

When will prices increase now?We’re not sure. Once the postal service re-files, that will re-start the 45-day “clock” on a new implementation date. After the filing, the industry will have one week to file comments, and then the PRC will have a week to make their decision. If USPS files a clean proposal soon, we could see a new date announced for as early as late May, but nothing has been announced.

How much will my postage go up?This is another unknown at this time. The original filing used the CPI price allotment of 1.966% back in January. However, over the last few months that allowance has increased. We don’t know yet whether USPS would re-file using the old CPI amount, or if they’ll attempt to file with a later percentage.

What about the exigency rates?USPS increased prices an additional 4.3% last year due to the extraordinary hardships they had during the recession. As part of the exigency filing, they are expected to “roll back” that price increase when they have fully funded the amount determined by the PRC. Based on the current information we have, the exigency prices are due to be rolled back by early fall. However, USPS has filed in an appeals court to make the exigency prices permanent. That court has not yet ruled, so the state of exigency is also in question. The mailing industry advocated for USPS to time this year’s price increase with the exigency rollback, so that we would only need to adjust for one rate change this year. It’s still unclear whether that’s the route the postal service will take.

What happens to the incentive programs scheduled for May?USPS has not officially announced what will happen with the incentives. While the proposed incentives have been approved by the PRC, they will require some level of software change in PostalOne. Whether that will be pushed back is unknown at this point.

What happens with Mail.dat and PostalOne?PostalOne release R41 and the implementation of Mail.dat 15-1 were specifically designed to support the new rates and sortation rules. These will be also delayed until the new implementation date.

When will I get software to support the next rate case?This will depend greatly on when USPS files its next rate proposal and how similar that proposal is to the last filing. We expect at least a few changes to prices and postage statement layouts. After the final prices, statements and DMM language is available, your software will be released as soon as possible.

Unfortunately, there are still quite a few unknowns about what is next. But mailers can relax a bit knowing that the price increases have been pushed off at least a month. If you have questions about the rate case, please let us know. To keep up with the latest news as it breaks, subscribe to our blog.
 
Ok, so I read the article and here's what I took from it: they don't know what the rate increase will be and they don't know when the rates are going up.

Did I read it wrong?

 
I work in the mailings industry (not for the USPS specifically but we use USPS and also have rate increase when they do)... This isn't LLB's fault at all and we all are sitting in the unknown with USPS.  For now, it's been delayed.  Does it mean it will happen sometime within the next month?  We don't know.  Within this year?  We don't know.  I applaud LLB for working in a strategy for the increase in costs ahead of time and for letting us know their plan.  LLB isn't going to raise their prices until the USPS does... again, I applaud them for that too.  THANKS LLB!

 
Please let me state that I really don't care what they do with their prices! Their company = Their decisions.

I guess I misunderstood about their increases. I thought they were going into effect when they open subscriptions in April. I missed the memo that said they were not increasing prices until the USPS does!

Edit: OK, that was a total lie! I guess I do care about what they do with their prices otherwise I wouldn't be spending my afternoon talking about it!!

 
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