Julep Mystery Box: Jewel Heist

[DragonChick]

Thank god I'm not the only one that ended up with a crap mystery box!

Mine had the Luxe Repair Skin Serum, Blank Canvas Plumping Lip Primer, Zoe (a now sold out 4.99 clearance item that isn't even swatched properly on their page), Fiore (I like this one), Sunny (a dupe for me), Valerie (I like this one) and a neon green hair tie.

I went to use the skin serum this morning and it was RANCID.  Totally foul.  I wrote a big long blog post about why I'm breaking up with Julep and made sure to tag them in it on twitter.  Hopefully word will get around.  The CS rep admitted to me that they use old stock for the MBs and I just find it appalling that they would send out skin and lip care that is totally rancid.  

Zadi, I will absolutely writing the WA BBB.

ETA: The lip primer was also rancid.  The CS rep said they'll be sending me replacement products and I asked if they would be coming from the new stock or the old stock and she assured me it would be from newer stock.  We'll see...

I haven't touched the skin serum yet from my order, now I'm worried that's expired as well.  I love how the reps are all giving different and inconsistent responses...not.

 

[zadidoll]

Take pictures of the lot #s on the products. I have the lip primer from when it was first released.... the lot # on it is.... 331.

Ok, I think what we need to do is figure out how many variations of Jewel Heist was sent out, what was in each variation and from there see when the products were first released. If possible include lot #s from the original products and what was sent to compare.

Anyone up for the challenge? I just tossed my boxes out this morning in the recycling bins so I don't have my boxes but if anyone still does see if there some type of variation code on it. Mine had 003 printed at the top right of the label.

 

[DragonChick]

I haven't tossed my box yet - I'll have to remember to look at it when I get home later.

 

[zadidoll]

I was wrong that the shipping boxes had a clue to the box variant. I was hoping it was but it's not. :|

On the other hand here's one of the box variants with lots #s.

mascara lot # - 2228
mask lot # - 13I45
not sure my polish has a lot #? Alma from Trina Turk '12
same with the gel liner and brush

 

[sparkles595959]

my mascara lot is also 2228. I also just received an email back from Alicia. She asked me for a picture of the date on the mascara, so I sent it. On the email I just received she basically said that" the manufacturing date is really a copy-write date for  the packaging text. I def. don't buy it. Do we know if the 2228 lot is the original lot?

 

[sparkles595959]

just found a blog post online w/lot #2228 from 9/9/12

 

[JC327]

hello, I always keep up on these threads but never usually comment, but thought I would throw one in today. /emoticons/[email protected] 2x" width="20" height="20" />

I also got the jewel heist box and contacted them, bc the gel eyeliner I got was dried up. I also expressed my concern w/ nothing being "jewel" themed. They offered me a polish of my choice since the gel eyeliner is out of stock. Then today I was looking at the mascara (thinking about giving it to my mom since I like black), and on the box and tube it also says manufactured 2012.When looking up expiration dates for mascara almost everything I read says 1 year for unopened. Its so gross that they are giving out expired beauty products in boxes. I understand about mystery boxes being a mystery, but they should at least include products that aren't expired.

Sounds like the same box I got I am concerned about the expired mascara and the eyeliner not even being on their page.  Plus the polish I got was Alma and that is like the 3rd time they send me that polish in a mystery box.

 

[DragonChick]

The lot # on my Luxe Repair Skin Serum is 5997500 and the lot# on the skin creme is 6443(?)400 - The 3 (I think) is etched over a mark in the plastic that's distorting it. My Skin Serum smelled faintly rancid, like oil you leave in the pan on the stove overnight.

 

[zadidoll]

just found a blog post online w/lot #2228 from 9/9/12

I actually have a few Julep mascaras from when Julep sent me a box of products a couple of winters ago. Let me dig it out....

On Jet Black which was the American Beauty Volumizing Mascara the # on the bottom is 2224. The Espresso Brown from Boho Glam Lengthening Mascara is 2226. Both are "Made in the USA © 2012."

 

[Lolo22]

The box for my overnight repair says 6442100. I don't have the lipgloss anymore since I sold it right away. I don't have the box or packing slip from julep anymore either but I got the same version as you Zadi.

 

[DragonChick]

The box for my overnight repair says 6442100. I don't have the lipgloss anymore since I sold it right away. I don't have the box or packing slip from julep anymore either but I got the same version as you Zadi.

That's the lot on the box on mine as well.

 

[zadidoll]

The Overnight Repair For Hands that I received also have the #s 6442100.

 

[JC327]

my mascara lot is also 2228. I also just received an email back from Alicia. She asked me for a picture of the date on the mascara, so I sent it. On the email I just received she basically said that" the manufacturing date is really a copy-write date for  the packaging text. I def. don't buy it. Do we know if the 2228 lot is the original lot?

Same number as my mascara.

 

[JC327]

I feel like after this I have lost a lot of trust in Julep.

 

[Lolo22]

That's the lot on the box on mine as well.

Ok, after you said that I had to open the box and check. I was debating swapping it but I wouldn't want to give anyone rancid serum! You're so right, it smells exactly old grease/oil that was left in a pan. So gross!! It's weird too, because there's only a handful of ingredients. One was hibiscus oil (going off memory here) which I would guess has some kind of fragrance to it? I'm not sure what it's supposed to smell like when fresh though. Doesn't seem like any kind of scent that would be in a skincare product. The luxe cream smells nice though. Ugh julep....they're too big now to think this kind of stuff will fly with people.

 

[DragonChick]

Ok, after you said that I had to open the box and check. I was debating swapping it but I wouldn't want to give anyone rancid serum! You're so right, it smells exactly old grease/oil that was left in a pan. So gross!! It's weird too, because there's only a handful of ingredients. One was hibiscus oil (going off memory here) which I would guess has some kind of fragrance to it? I'm not sure what it's supposed to smell like when fresh though. Doesn't seem like any kind of scent that would be in a skincare product. The luxe cream smells nice though. Ugh julep....they're too big now to think this kind of stuff will fly with people.

I've been going round and round on the lip gloss issue and added that I just opened my serum last night and it smells rancid. I asked if this was how it was supposed to smell.

 

[DragonChick]

Not bothering to quote myself, but according to the rep I've been talking to, the serum "does not contain any fragrance so the smell that you are noticing is the natural smell of the oils that are part of the ingredients. In case you wanted to know those are sunflower seed oil, coffee bean oil, and rose hip seed oil."

Does anyone know what coffee bean oil smells like?

 

[zadidoll]

Not bothering to quote myself, but according to the rep I've been talking to, the serum "does not contain any fragrance so the smell that you are noticing is the natural smell of the oils that are part of the ingredients. In case you wanted to know those are sunflower seed oil, coffee bean oil, and rose hip seed oil."

Does anyone know what coffee bean oil smells like?

Like a freshly ground bag of coffee beans.

 

[disconik]

The lot # on my Luxe Repair Skin Serum is 5997500 and the lot# on the skin creme is 6443(?)400 - The 3 (I think) is etched over a mark in the plastic that's distorting it. My Skin Serum smelled faintly rancid, like oil you leave in the pan on the stove overnight.

I have the same lot # on my skin serum. My lip primer has either J31 or 331 on it.

 

[disconik]

Not bothering to quote myself, but according to the rep I've been talking to, the serum "does not contain any fragrance so the smell that you are noticing is the natural smell of the oils that are part of the ingredients. In case you wanted to know those are sunflower seed oil, coffee bean oil, and rose hip seed oil."

Does anyone know what coffee bean oil smells like?

It's the smell of naturally rotten oil.  That is NOT the way oils are supposed to smell.