Whoa! I didn't even think about purse contents! I always carry a bag with makeup (in my monster of a purse lol)for touch ups, sometimes my Naked2..also, I typically carry around 3-5 glosses, balms, or stains! Fate was looking out when you downsized to a smaller bag. I hope CVS responds, shows some remorse and tries to alleviate your concerns with some favorable outcome because that is just whackadoo behavior on the employees' parts. Also, pooey on finding a new shopping place. You coupon and score good finds at CVS, right? It's a pain to switch stomping grounds, I feel ya on that.Thank you so much for all the advice ladies/emoticons/[email protected] 2x" width="20" height="20" /> I plan on hearing what cvs has to say about the situation before I take legal action or go to the media. I've been shopping there for years and almost never have a problem so I'd love to think it is these individuals at fault and that cvs will not tolearate a loyal customer being treated that way. That was quite honestly one of the scariest experiences I've ever had. Like you said Keely, I start getting scared when a cop evendrives behind me so to have my belongings searched and being told I could be arrested was terrifying. Idk if any of you girls can relate, but I usually carry large purses with my life in there....sometimes I'l carry a few lip products, some face powder, concealer for touch ups, etc. I just happened to switch out purses to a small cross body and only threw in 2 lipsticks (a day and night color). The cops were questioning me about where I got those from (thank god they were 2 revlon colors not sold at cvs).What if I had a purse full of makeup on me like I usually do? It literally makes me feel scared to carry anything on me that I can't immediately prove I paid for.
Ya I'm pretty angry about that at the moment. The more they piss me off the bigger this is going to get so someone better get in touch with me soon lolOriginally Posted by Dalylah /img/forum/go_quote.gif
As Zadi noted on FB, they have removed the main complaint thread from public view.
That's a very good point. I guess all I want is for the company to take this issue seriously and give me a good reason to continue being a customer there. In my personal opinion I believe the manager and staff who reported me should be either fired or seriously disciplined and the entire store should have to take loss prevention courses. I want to know I can safely go into a cvs store without being followed, harassed, or accused of anything without solid reason or proof. I don't want a half assed "I'm sorry" or monetary compensation...just change.Originally Posted by maclothier /img/forum/go_quote.gif
This is horrible. I used to have pink hair myself (back in my youth....ah, memories), but this is irresponsible of the store. I'm glad you allowed the police to search. It makes you look good. I also agree with Luna. I used to work at a tv station, and we loved those types of stories. Call the help desk or send an email to a reporter that you like. They are usually pretty good about responding to these stories. It really depends on what type of outcome you are wanting. Do you want an apology? A gift card? Enlightenment? lol...see what I mean? Have an idea of what you want out of it before you contact them (f you haven't already done so). Good luck to you!