Glossybox - October 2012

[redfox]

I really don't understand what's going on with shipping this month.  I never got a shipping email and I noticed that some others on here have already received their boxes.  I had to look up shipping on the site.  My shipping date says "unknown" and is "in transit". 

 

[princess2010]

For me this month was the earliest I've ever gotten a GB!

GB CS in the past has sent out replacement items and even replacement boxes, but I think you have to notify them immediately. If you wait they won't have the inventory.  GB until this month has never repeated an item so they obviously don't keep tons of extras like BB, who will have the same items in boxes months later.

 

[redfox]

Originally Posted by princess2010 /img/forum/go_quote.gif

For me this month was the earliest I've ever gotten a GB!

GB CS in the past has sent out replacement items and even replacement boxes, but I think you have to notify them immediately. If you wait they won't have the inventory.  GB until this month has never repeated an item so they obviously don't keep tons of extras like BB, who will have the same items in boxes months later.

Yeah, I just emailed them about it so I guess I shall see.  This is not the first time this has happened to me.  The first time they sent me a replacement box after I waited 3 freaking weeks for the first one.  I received both several days later.  Which just goes to tell me how long it should really take for me to receive my box.  I just don't get it.  What's up with not sending out shipping emails?!  I couldn't even track my package on their site; i had to copy and paste to newgistics.

 

[soccerkidtlk]

My hair mist was leaked all over my box and my lipstick was twisted up and mashed into the cap.. Will they do anything about it

 

[iPretty949]

Terrible! My box is missing!

The tracking number says my box was delivered last 20th. Went to the front office of our apartment and it is not there. I called USPS and they opened a case for missing item. I will hear back from them prolly tomorrow.

Had somebody experienced similar situation? Did you call GB to replace the box?

 

[princess2010]

Originally Posted by soccerkidtlk /img/forum/go_quote.gif

My hair mist was leaked all over my box and my lipstick was twisted up and mashed into the cap.. Will they do anything about it

In the past people with boxes that were really messed up they sent new boxes. Back in July some people's Ahava leaked all over their boxes and they got new boxes.

 

[bbbrandnewww]

When I had a defective Illamasqua (whatever spelling) polish, I just had to send a picture and they shipped a new one out. I submitted the issue within a few days of getting my box. My guess is they only have so much product so if you have a problem, email them right away.

I'm worried since my boxes have all been sent to my billing addy (although I entered a different shipping addy) and won't be home for another 2 weeks. I hope there aren't any issues with any of the products. I don't know what Missha color I even ended up wtih.

 

[lovepink]

Oh Glossybox will you ever cease to stop puzzling me?  Got an email from GB today stating they "want my feedback!"  Says to log into GB got to surveys and give my opinion.  Log into GB.  "no surveys available."  I had assumed it was a survey about the service, not feedback for items, but maybe I read it wrong, considering we were barely able to leave feedback on Sept!

Edited because I had tried to put just the text from the email in this but it put the whole picture and I was not sure if that was ok.  Sorry /emoticons/[email protected] 2x" width="20" height="20" />

 

[kat46]

I'm so confused! I signed up on the 16th of Oct. On the 19th I still had not gotten any kind of response, no shipping info or "welcome, your first box will be shipping whenever!" So I emailed and asked when I could expect to receive the first box. I got a response on the 22nd that said :

"Thank you very much for your e-mail.

You're expected delivery date for this package is 10/23/2012

We hope that this helped you.
 
Kind regards,

Jessie, From the GlossyBox Team"

um? that's today. It didn't arrive and I still have no tracking number. Does he mean that it's being shipped out today, or I should have received it today?

 

[Rachel Liane]

My box arrived in my post office, so hopefully it will be out for delivery tomorrow! =)

 

[pride]

Originally Posted by kat46 /img/forum/go_quote.gif

I'm so confused! I signed up on the 16th of Oct. On the 19th I still had not gotten any kind of response, no shipping info or "welcome, your first box will be shipping whenever!" So I emailed and asked when I could expect to receive the first box. I got a response on the 22nd that said :

"Thank you very much for your e-mail.

You're expected delivery date for this package is 10/23/2012

We hope that this helped you.

Kind regards,

Jessie, From the GlossyBox Team"

um? that's today. It didn't arrive and I still have no tracking number. Does he mean that it's being shipped out today, or I should have received it today?

Mine said the same thing, maybe it's just a generic date they send out. (since when I did manage to track it, I saw no indication that 10/23 was the expected date, mine was actually 10/20). 

On another note, I tried the hair shine thing today...I am a fan.

 

[kat46]

Originally Posted by pride /img/forum/go_quote.gif

Mine said the same thing, maybe it's just a generic date they send out. (since when I did manage to track it, I saw no indication that 10/23 was the expected date, mine was actually 10/20). 

On another note, I tried the hair shine thing today...I am a fan.

Did they email a tracking number? or did it just show up on the web site?

 

[pride]

I had also written in asking, and they replied saying it was in transit and expected to arrive on the 23rd. No tracking number though. It was up on my account on the glossybox website when I checked though, and then I got the "shipped" email after I already received my box. 

 

[dotybird]

So frustrating! Still no box and no shipping confirmation.  I have the tracking number but when I go to Newgistics, it says "ship date unknown."  I am trying to be patient, but it's getting a bit annoying now!

 

[Rachel Liane]

Originally Posted by dotybird /img/forum/go_quote.gif

So frustrating! Still no box and no shipping confirmation.  I have the tracking number but when I go to Newgistics, it says "ship date unknown."  I am trying to be patient, but it's getting a bit annoying now!

Call them and whine. Thats what I do =)

 

[redfox]

Originally Posted by dotybird /img/forum/go_quote.gif

So frustrating! Still no box and no shipping confirmation.  I have the tracking number but when I go to Newgistics, it says "ship date unknown."  I am trying to be patient, but it's getting a bit annoying now!

Exactly.  It says picked up by shipping partner on the 11th but then "shipping unknown" and no expected arrival date.  So aggravating.  I emailed them yesterday but got an email back saying "due to high volume of incoming emails we may not get back to you until 48 hours".  Oh whatever.

 

[MissMonica]

Fyi, those of you who never got tracking numbers and the website tracking isn't working -- after 3 emails, I finally got a response.  The "final" shipment just shipped yesterday.  So either they forgot about us or....they screwed up somewhere. 

Regardless, our boxes will arrive in November.

 

[mermuse]

I didn't get my tracking info until Monday, but I just got my box today as it was already on its way.  I'm pleased with it.  It's not a knockout like some of the last few have been, but I really like all the products and I'm satisfied with the sizes.

I got the Carol's Daughter in Ecstasy and I'm sort of surprised that I like the scent.  The musk tones down the fruitiness, and the product itself worked well for me.  I'm glad to finally get a hand cream since for some reason I nearly never get them in these boxes if they are an option.  I got the peppermint loofah soap which is cool except I'm not super down with sulfates if I can help it (way too drying/make me itchy), but I'll try to use this on my feet anyway.  I got the enzyme peel which smells wonderful but is pretty small.  I already tried the Bamboo hair shine today which is a brand I love and it did its thing while smelling nice too.  The lipstick/gloss duo is in dusk/striptease which is a brown-ish pinky nude lipstick and light pink sparkle gloss.  The gloss is a delightful strawberry scent.  Normally I don't like scented gloss too much, but I kind of enjoy the sweet girly nostalgia.  The lipstick is a great neutral for me (it's pretty much my pigmentation anyway), but the lipstick portion is quite loose once again probably due to some melting and could fall out any moment.   I also think that the mirror is a little silly.  I don't see how you can use it other than to check in between application.
For reference, I've been with GB since the very beginning, but I swapped my monthly sub over on the same account to the 3 month R29 deal.  I didn't get any duplicates.

 

[xoxoJannet]

Originally Posted by mermuse /img/forum/go_quote.gif

I didn't get my tracking info until Monday, but I just got my box today as it was already on its way.  I'm pleased with it.  It's not a knockout like some of the last few have been, but I really like all the products and I'm satisfied with the sizes.

I got the Carol's Daughter in Ecstasy and I'm sort of surprised that I like the scent.  The musk tones down the fruitiness, and the product itself worked well for me.  I'm glad to finally get a hand cream since for some reason I nearly never get them in these boxes if they are an option.  I got the peppermint loofah soap which is cool except I'm not super down with sulfates if I can help it (way too drying/make me itchy), but I'll try to use this on my feet anyway.  I got the enzyme peel which smells wonderful but is pretty small.  I already tried the Bamboo hair shine today which is a brand I love and it did its thing while smelling nice too.  The lipstick/gloss duo is in dusk/striptease which is a brown-ish pinky nude lipstick and light pink sparkle gloss.  The gloss is a delightful strawberry scent.  Normally I don't like scented gloss too much, but I kind of enjoy the sweet girly nostalgia.  The lipstick is a great neutral for me (it's pretty much my pigmentation anyway), but the lipstick portion is quite loose once again probably due to some melting and could fall out any moment.   I also think that the mirror is a little silly.  I don't see how you can use it other than to check in between application.
For reference, I've been with GB since the very beginning, but I swapped my monthly sub over on the same account to the 3 month R29 deal.  I didn't get any duplicates.

I agree. The hair shine smells greeeeeaaat. I just tried it today. It feels oily to me though. 
I also have been with Glossybox since the beginning excluding the promotional box. I jumped the gun at the NYFW deal for the price of a 3-month plan plus an additional extra fourth box (should be the same as the COSMO deal). I had no problem after swapping my general plan for this. I did receive an extra July box early October though and I was not charged for it...even though my 3-month plan started in September! 

 

[Loladevil]

I think the lipstick/gloss is my favorite thing this month, its a pretty nude that doesn't make me look like the walking dead, plus it smells yummy and seems to be wearing pretty well, about 4-6 hours for me so far.