Glossybox November 2013 (spoilers!)
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dancersmum
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Quote: Originally Posted by MoiSurtout /img/forum/go_quote.gif
You may be right, I'm almost 40 and listed my style as 'extravagant' and I got the cream.
Quote:
Originally Posted by biskies /img/forum/go_quote.gif
Call them. Do not pass go, do not collect $200. Call them
/emoticons/[email protected] 2x" width="20" height="20" />
Just so you know...I emailed them - had to follow up as the package did go missing (the missing lipbalm showed the tracking had simply stopped somewhere about 8 days ago)...
They were really good and quick to respond. They are sending it again - third time lucky I hope! Hope to have information on it shortly.
Glossy has been MUCH better than other companies! The emails I sent to blush.com - took 4 days to get a response and the response was a please wait while we figure this out and get back to you response from them. Maybe I've just been lucky but so far my customer experience with glossy has been really good. What I found interesting is that people rave about Blush customer service (they are now owned by Target I believe) but I certainly wouldn't. I know that many have had issues with Glossy but I've contacted them a few times (I wanted to send someone a gift last month), they have been prompt & helpful so far (hope this doesn't jinx me lol)
I'm in my 40's and I got the cream....I suspect that age has something to do with how they decide as they don't have that much information to work with.
I may be the exception to the rule - but I'm hoping that Glossy has sorted out past customer service issues and things will get better for all of us from now.
I really want to buy a years sub with the Gold coupon now...but I don't want another November box for me - I've just asked if they will send the November box to a different address to a friend (can be her birthday present) which will just leave me with an extra box for December but I'm sure I can use that as stocking stuffers for my daughter or friends...waiting to hear back from them but if they can be flexible with that then I will go ahead with the year sub and hope that it works out.
I guess for me I have a teenager, myself and my mother as well as 3 nieces so no matter what I get sent I usually can find a good home for it! But last month I loved everything except the perfume (I don't wear scents as they almost always give me headaches) and the mask (would have preferred the exfoliator). This month isn't as exciting (think it may have been my first glossy box so I was excited) but I will use every item and I'm pretty excited to try the cream especially! If I compare this to my other boxes...I have kept more from Glossy and gave more away from ipsy (or even if I didn't want to give it away my teenage girl decided she needed it more) birchbox (which I have now cancelled) and from blush box so far.
You may be right, I'm almost 40 and listed my style as 'extravagant' and I got the cream.
Quote:
Originally Posted by biskies /img/forum/go_quote.gif
Call them. Do not pass go, do not collect $200. Call them
/emoticons/[email protected] 2x" width="20" height="20" />Just so you know...I emailed them - had to follow up as the package did go missing (the missing lipbalm showed the tracking had simply stopped somewhere about 8 days ago)...
They were really good and quick to respond. They are sending it again - third time lucky I hope! Hope to have information on it shortly.
Glossy has been MUCH better than other companies! The emails I sent to blush.com - took 4 days to get a response and the response was a please wait while we figure this out and get back to you response from them. Maybe I've just been lucky but so far my customer experience with glossy has been really good. What I found interesting is that people rave about Blush customer service (they are now owned by Target I believe) but I certainly wouldn't. I know that many have had issues with Glossy but I've contacted them a few times (I wanted to send someone a gift last month), they have been prompt & helpful so far (hope this doesn't jinx me lol)
I'm in my 40's and I got the cream....I suspect that age has something to do with how they decide as they don't have that much information to work with.
I may be the exception to the rule - but I'm hoping that Glossy has sorted out past customer service issues and things will get better for all of us from now.
I really want to buy a years sub with the Gold coupon now...but I don't want another November box for me - I've just asked if they will send the November box to a different address to a friend (can be her birthday present) which will just leave me with an extra box for December but I'm sure I can use that as stocking stuffers for my daughter or friends...waiting to hear back from them but if they can be flexible with that then I will go ahead with the year sub and hope that it works out.
I guess for me I have a teenager, myself and my mother as well as 3 nieces so no matter what I get sent I usually can find a good home for it! But last month I loved everything except the perfume (I don't wear scents as they almost always give me headaches) and the mask (would have preferred the exfoliator). This month isn't as exciting (think it may have been my first glossy box so I was excited) but I will use every item and I'm pretty excited to try the cream especially! If I compare this to my other boxes...I have kept more from Glossy and gave more away from ipsy (or even if I didn't want to give it away my teenage girl decided she needed it more) birchbox (which I have now cancelled) and from blush box so far.
They are sending me a new box too! Hopefully we really do get them
/emoticons/[email protected] 2x" width="20" height="20" /> they were pretty quick about getting back to me, so that's a good sign.
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Not like I needed to further cement my GlossyDork status, but I decided I liked my little ribbon headband earlier, so I made a slightly more functional version by sewing in a hair elastic so it's snug and comfortable:
quene8106
bonita applebum.
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did they ever send out glossybox surveys for the october box because i want to review it for dots.
puppymomofthree
Fairy Peaseblossom
My surveys were up when I received my box last month--somewhere around the 20th.
quene8106
bonita applebum.
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Ok. I'm going to hit them up then. Tsk glossybox.
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Interesting: http://venturevillage.eu/glossybox
Their co-founder left and they're shutting down some international branches (which isn't new...news).
My box finally shipped, but I probably won't see it until the later part of next week with the holiday and all.
Their co-founder left and they're shutting down some international branches (which isn't new...news).
My box finally shipped, but I probably won't see it until the later part of next week with the holiday and all.
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My eyeshadow came all broken in pieces and the black eyeshadow dust was just everywhere all over the other products and the box... emailed GB CS
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Quote: Originally Posted by Ann Tucci /img/forum/go_quote.gif
Interesting: http://venturevillage.eu/glossybox
Their co-founder left and they're shutting down some international branches (which isn't new...news).
My box finally shipped, but I probably won't see it until the later part of next week with the holiday and all.
Thanks! That's a really interesting read. Their problem stems from the fact that they created GB with the intent to sell it to BB, and when that didn't happen, they're struggling to make it successful as a standalone company. Hopefully, they find a way to make it a success. I'd be sad to lose them.
Interesting: http://venturevillage.eu/glossybox
Their co-founder left and they're shutting down some international branches (which isn't new...news).
My box finally shipped, but I probably won't see it until the later part of next week with the holiday and all.
Thanks! That's a really interesting read. Their problem stems from the fact that they created GB with the intent to sell it to BB, and when that didn't happen, they're struggling to make it successful as a standalone company. Hopefully, they find a way to make it a success. I'd be sad to lose them.
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Quote: Originally Posted by evildrporkchop /img/forum/go_quote.gif
Thanks! That's a really interesting read. Their problem stems from the fact that they created GB with the intent to sell it to BB, and when that didn't happen, they're struggling to make it successful as a standalone company. Hopefully, they find a way to make it a success. I'd be sad to lose them.
I didn't realize how young GB is and so far I like them enough to stay with them. There's always a few bumps when companies start up. As far as my experience with them, especially on Facebook, the CS has been great in terms of contacting for any issues. The packaging is unlike any other subscription box and I enjoy seeing the pink box with their logo. I'd be sad to lose them as well, so I hope they make it a great success because if so, greater things will come with it hopefully.
Thanks! That's a really interesting read. Their problem stems from the fact that they created GB with the intent to sell it to BB, and when that didn't happen, they're struggling to make it successful as a standalone company. Hopefully, they find a way to make it a success. I'd be sad to lose them.
I didn't realize how young GB is and so far I like them enough to stay with them. There's always a few bumps when companies start up. As far as my experience with them, especially on Facebook, the CS has been great in terms of contacting for any issues. The packaging is unlike any other subscription box and I enjoy seeing the pink box with their logo. I'd be sad to lose them as well, so I hope they make it a great success because if so, greater things will come with it hopefully.
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The packaging blows every other sub company out of the water, and their limited edition boxes are better than most as well. They're always well priced and includes great products in comparison to BB, which is very hit or miss.
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Quote: Originally Posted by evildrporkchop /img/forum/go_quote.gif
The packaging blows every other sub company out of the water, and their limited edition boxes are better than most as well. They're always well priced and includes great products in comparison to BB, which is very hit or miss.
I agree, I do really enjoy the LE boxes especially knowing/finding out what's in them beforehand and they are better than most as far as quality and/or value. I've also used the boxes as gift boxes and storage so that's a plus for me. I just wish companies that have their deluxe samples in GB offer more cupon type offerings, I find myself liking a lot of products I've tried for the first time enough so to buy the full size version but always looking for sales on them or find it in sets. I love getting my deluxe samples because it gives me enough to make a good assessment of the product.
The packaging blows every other sub company out of the water, and their limited edition boxes are better than most as well. They're always well priced and includes great products in comparison to BB, which is very hit or miss.
I agree, I do really enjoy the LE boxes especially knowing/finding out what's in them beforehand and they are better than most as far as quality and/or value. I've also used the boxes as gift boxes and storage so that's a plus for me. I just wish companies that have their deluxe samples in GB offer more cupon type offerings, I find myself liking a lot of products I've tried for the first time enough so to buy the full size version but always looking for sales on them or find it in sets. I love getting my deluxe samples because it gives me enough to make a good assessment of the product.
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I agree about the coupons, I wish GB were more like Ipsy in that regard. You'd think the companies that give samples would be more interested in making a sale. Even starting as a copycat service, I don't think Glossybox is much like Birchbox, because the points are what makes BB worthwhile. I prefer Glossybox for the interesting items they send that are different from what I've gotten from other services.
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Quote: Originally Posted by MoiSurtout /img/forum/go_quote.gif
I agree about the coupons, I wish GB were more like Ipsy in that regard. You'd think the companies that give samples would be more interested in making a sale. Even starting as a copycat service, I don't think Glossybox is much like Birchbox, because the points are what makes BB worthwhile. I prefer Glossybox for the interesting items they send that are different from what I've gotten from other services.
Oh yea! it's the reason I love many of the British brands, I've bought from UK sites after trying it out if they don't have a US retailer of some sort (e.g Steam Cream) lol
I agree about the coupons, I wish GB were more like Ipsy in that regard. You'd think the companies that give samples would be more interested in making a sale. Even starting as a copycat service, I don't think Glossybox is much like Birchbox, because the points are what makes BB worthwhile. I prefer Glossybox for the interesting items they send that are different from what I've gotten from other services.
Oh yea! it's the reason I love many of the British brands, I've bought from UK sites after trying it out if they don't have a US retailer of some sort (e.g Steam Cream) lol
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Received mine today and what a mess! That black eyeshadow is everywhere and it appears to be closed! I just finished washing everything off. I've contacted them in the past about a missing lip gloss and a box I won on Twitter and never received and never heard back from them. I just gave up on their shitty CS. I'm usually happy with the contents every month.
Welp, I got my box today....and there were actual finger print swipes on my shadow. seriously, Glossybox? Eeew. I can't even be bothered with emailing/calling CS..whatever.
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That's terrible! Do you really want the eyeshadow because I'd be more than happy to mail mine to you. I already have plenty of black eyeshadow.
