Glossybox November 2013 (spoilers!)

[dousedingin]

Quote: Originally Posted by Litigatrix /img/forum/go_quote.gif
  Just got an email welcoming me to "Tarte"..so that means so far, I have been sold to Byrdie, Sesha and Tarte after the October box. I cancelled to wait and see if I liked this box before ordering, but I don't think I'll get it because I don't want anyone else to have my information. 
Got that too. So annoyed! 

 

[quene8106]

Quote: Originally Posted by Litigatrix /img/forum/go_quote.gif
  Just got an email welcoming me to "Tarte"..so that means so far, I have been sold to Byrdie, Sesha and Tarte after the October box. I cancelled to wait and see if I liked this box before ordering, but I don't think I'll get it because I don't want anyone else to have my information. 
oh good. i thought i was the only one that noticed random emails from companies featured in the october box. all we need are emails from fresh and bvlgari -_- /emoticons/[email protected] 2x" width="20" height="20" />

 

[quene8106]

Quote: Originally Posted by megganp2008 /img/forum/go_quote.gif
  Quote: Originally Posted by quene8106 /img/forum/go_quote.gif

there's some mystery black stuff all over my box. i'm still waiting for a response from cs. it may be the black eyeshadow getting loose but i can't get near my box without my nose hurting

my first box had the same black stuff. It was from the black tissue paper confetti stuff they packed in the box.


Quote: Originally Posted by MissKris17 /img/forum/go_quote.gif
  The items in my last box were covered in that stuff too. Really annoying.

My November box should be delivered today. Trying to get excited. Maybe they will have accidently left out the black matte shadow and gave me a pretty purple duochrome instead. I can dream right?
yeah they said it was coming from a cracked eyeshadow and they're sending me a replacement one. their cs on twitter is much nicer than e-mailing them directly.

 

[CheshireCookie]

I got my box today too! I'm actually super excited about it now that I'm seeing all the products!

I received:

Nick K eyeshadow brush - Yay! I use eyeshadow more than anything else, so extra brushes are awesome

Emite Makeup Eyeshadow in Dams - Hopefully it'll be pigmented! Such CUTE packaging

Mastey Leave-In Oil Treatment - I love that it's color protecting

The Aloe Source Jojoba Radiance Cleansing Polish - so intriguing! can't wait to try it

Vincent Longo Duo Eye Pencil in Lime and Forest - yaaaay for no black! The colors look fun! a lime green and dark green

Can't wait to try them all out

 

[Sakura83]

Quote: Originally Posted by CheshireCookie /img/forum/go_quote.gif
  I got my box today too! I'm actually super excited about it now that I'm seeing all the products!

I received:

Nick K eyeshadow brush - Yay! I use eyeshadow more than anything else, so extra brushes are awesome

Emite Makeup Eyeshadow in Dams - Hopefully it'll be pigmented! Such CUTE packaging

Mastey Leave-In Oil Treatment - I love that it's color protecting

The Aloe Source Jojoba Radiance Cleansing Polish - so intriguing! can't wait to try it

Vincent Longo Duo Eye Pencil in Lime and Forest - yaaaay for no black! The colors look fun! a lime green and dark green

Can't wait to try them all out

I got this too! wasn't sure about the box but when I got it was super excited

Quote: Originally Posted by quene8106 /img/forum/go_quote.gif
 

yeah they said it was coming from a cracked eyeshadow and they're sending me a replacement one. their cs on twitter is much nicer than e-mailing them directly.
I find that true, I contact them via Facebook and always get a quick response

 

[biskies]

I didn't get this box, but their customer service seems MUCH more helpful by phone than by Facebook/email.  I originally emailed them when I used the LIPS code with my October box and never received my free balm.  They said they'd get that out ASAP.  13 days later, I will still missing the promised balm, so I emailed again and was so excited to get a package from them.  I opened it and it was yet another Balance Me from October's box and a small sample for some Matrix hair oil.  I was so confused,  I called and they said they're sending my balm.  Who really knows though...it's been over 20 days since the beginning of this debacle...seems kinda weird to wait 20 days for a silly lip balm, but it's principle at this point!  HAHA!

 

[yousoldtheworld]

Here's the colors of the brown pencil...I am not swatching them as I am giving it away, but the ends of the pencil look pretty accurate to these stripes.

 

[katie danielle]

Quote: Originally Posted by Litigatrix /img/forum/go_quote.gif
  Just got an email welcoming me to "Tarte"..so that means so far, I have been sold to Byrdie, Sesha and Tarte after the October box. I cancelled to wait and see if I liked this box before ordering, but I don't think I'll get it because I don't want anyone else to have my information.
Me too! I think it's pretty shitty of them to sell our email addresses. If I liked a brand and I wanted to sign up for coupons and sales, I would do it myself.

 

[quene8106]

This is glossybox's response to the selling our personal info

 

[SOSRedAlertSOS]

This is glossybox's response to the selling our personal info

I love that they think its OUR responsibility to unsubscribe because THEY are selling our email address. I got an email from Tarte today and was kind of put off by it because it was directed to a new customer. I've been shopping with them for years now.

 

[evildrporkchop]

I still don't see where we have confirmation that GB is selling our information. I've been a GB subscriber since last year and I haven't received emails from any of the brands they have featured in their past boxes. If I'm on these mailing lists because I signed up for the sweepstakes then it's to be expected as GB did disclose this in their terms, so, technically, it would be my responsibility to unsubscribe. If you didn't sign up for the sweepstakes and are still getting emails from Byrdie, Tarte, Sesha, Fresh, etc. then GB should be forthcoming as to how and why that's happening.

 

[CheshireCookie]

I definitely didn't sign up for any sweepstakes and I've been getting Byrdie emails

 

[JayneDoe]

Quote: Originally Posted by yousoldtheworld /img/forum/go_quote.gif
  Here's the colors of the brown pencil...I am not swatching them as I am giving it away, but the ends of the pencil look pretty accurate to these stripes.


my box came today and I also got the eyeliner instead of the ginseng cream but my liner is black and lime green, what am I suppose to do with lime green liner? I would of been much happier with these colors

 

[Bizgirlva]

I'm not getting any of those emails......so perhaps there is something else that's causing some subscribers to get these emails?

But stuff like this doesn't really upset my world, it's just an email, annoying, unsubscribe, done.  NBD.  

 

[Litigatrix]

Quote: Originally Posted by quene8106 /img/forum/go_quote.gif

This is glossybox's response to the selling our personal info




Thanks for following up with them....not much of a response AT ALL!

 

[Litigatrix]

I didn't sign up for a sweepstakes either...just the box (and a gift box for my sister).  Last month was my first GB, so it's interesting to know that they haven't always done this.

 

[biskies]

Quote: Originally Posted by Ann Tucci /img/forum/go_quote.gif
  I'm not getting any of those emails......so perhaps there is something else that's causing some subscribers to get these emails?

But stuff like this doesn't really upset my world, it's just an email, annoying, unsubscribe, done.  NBD.  

That stuff doesn't bother me too much, but their cavalier attitude towards it does.  I try not to pay companies to sell my information.  When they do, an apology would be nice, instead of, "it's just email, just unsubscribe".  Kind of a bad attitude, if you ask me.

That said, I haven't gotten any emails yet and I never entered their contest.

 

[Bizgirlva]

Quote: Originally Posted by biskies /img/forum/go_quote.gif
 
That stuff doesn't bother me too much, but their cavalier attitude towards it does.  I try not to pay companies to sell my information.  When they do, an apology would be nice, instead of, "it's just email, just unsubscribe".  Kind of a bad attitude, if you ask me.

That said, I haven't gotten any emails yet and I never entered their contest.
GlossyBox Terms and Conditions:

"You may control your User profile and how you interact with the Service by changing the settings in your customer account page. By providing Beauty Trend your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your customer account page. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

Beauty Trend may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Beauty Trend in our sole discretion. Beauty Trend reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement."

But, I pretty much assume any place that I put my email in, will find it's way out there in the world.  

It's hard for me to gauge "attitude" with written text, I assume it's not meant to be dismissive.

 

[biskies]

Quote: Originally Posted by Ann Tucci /img/forum/go_quote.gif
  GlossyBox Terms and Conditions:

"You may control your User profile and how you interact with the Service by changing the settings in your customer account page. By providing Beauty Trend your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your customer account page. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers."

But, I pretty much assume any place that I put my email in, will find it's way out there in the world.  

It's hard for me to gauge "attitude" with written text, I assume it's not meant to be dismissive.

But it says that "WE may also use your email address to send you other messages...and special offers".  That actually does NOT give them permission to give or sell your email address to other companies so that THEY can send you special offers.  You're consenting to email and special offers by Glossybox.

I'm not saying they're wrong (I'm sure it was buried in the Ts & Cs of their contest), I'm just saying that, with so many people that ARE upset by it, it would be nice of them to just say, "we apologize for the inconvenience and, if you need any assistance in unsubscribing to the mailings, we'd be happy to help you."  I'm not saying they should give everyone a free box or anything crazy, it's not the end of the world.  I own a bakery.  Every once in a while, someone comes up and says, "I don't really like your banana peanut butter cupcakes."  I try to make them happy.  Do I personally think those cupcakes are the bees' knees?  YUP!  Am I going to tell them they're wrong and to deal with it?  Nope.

I'm not even saying they're wrong, I'm just saying that it's always best to satisfy your customer base, even if it's just an apology and an offer to help get them off these lists.

 

[puppymomofthree]

Quote: Originally Posted by yousoldtheworld /img/forum/go_quote.gif
  Here's the colors of the brown pencil...I am not swatching them as I am giving it away, but the ends of the pencil look pretty accurate to these stripes.


I am in LOVE! 

  I sure hope that comes in my box!