Glossybox - June 2013

[dbella]

[Runs quickly over to Facebook]! /emoticons/[email protected] 2x" width="20" height="20" />

Cheshire, it was swoon worthy indeed, but I'm such an Anglophile that I'm easy when it comes to swooning over that! LOL

 

[meaganola]

I'm a bit surprised the accent was British, but not for the reason most people might expect: Bondi Beach is a super-famous Australian beach. Apple based the shade of a certain computer on it and named the color Bondi Blue. I was fully expecting this company to be run by Australians!

 

[ewiggy]

Originally Posted by dbella /img/forum/go_quote.gif

Prepare to be dazzled by the single most impressive instance of customer service I have ever experienced. My phone just rang and it was a number I didn't recognize, so I answered with some hesitation.  The gentleman on the other end (with the most gorgeous British accent ever), asked if I'd posted on Makeuptalk about having placed an order for Bondi nail polish without knowing about the free polish code and being disappointed.  After I shook off my astonishment, I said that I had and must have also sputtered something about "how did you know that?" because he replied "we see everything" (which gave me a good laugh).  He was from Bondi and was calling to let me know they were sending me out the free clear polish.

Holy crap!  Also, LOL forever @ "We see everything".  This is a company after my own heart.  The polish would have to be truly awful at this point for me to change my mind about them, I think I like-like them. 

I've already told a heap of friends about Bondi, this level of customer service is something to shout from the rooftops about. I shop a lot, for my work and also personal things, and I'd say I generally get luke warm or poor customer service, so it's truly refreshing when someone takes the time to connect, and be real. 

 

[princess2010]

Originally Posted by dbella /img/forum/go_quote.gif

Prepare to be dazzled by the single most impressive instance of customer service I have ever experienced. My phone just rang and it was a number I didn't recognize, so I answered with some hesitation.  The gentleman on the other end (with the most gorgeous British accent ever), asked if I'd posted on Makeuptalk about having placed an order for Bondi nail polish without knowing about the free polish code and being disappointed.  After I shook off my astonishment, I said that I had and must have also sputtered something about "how did you know that?" because he replied "we see everything" (which gave me a good laugh).  He was from Bondi and was calling to let me know they were sending me out the free clear polish.

I. AM. AMAZED.  Truly.  Bravo, Bondi!

(and since you "see everything" you now know I find your accent swoon worthy).

O.M.G.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[dbella]

Definitely British.  I love a good Aussie accent, but not like I love a British one.  I have a special affinity for the Mancunian accent in particular (since I'm a rabid fan of "Take That"), but this was the glorious, cultured tone of an accent along the lines of Colin Firth as Mr. Darcy.  LOL  Working in the music business, I get a lot of calls from the UK, but this accent was the best yet.  He should consider a secondary career in voice acting (and if they ever do commercials, he has GOT to do the voice over).

Poor man, I'm probably mortifying him, but it's not my fault he has my favorite accent.

 

 

[easteregg]

I could do without the illustration and signature anyway...

 

[CheshireCookie]

Originally Posted by dbella /img/forum/go_quote.gif

Definitely British.  I love a good Aussie accent, but not like I love a British one.  I have a special affinity for the Mancunian accent in particular (since I'm a rabid fan of "Take That"), but this was the glorious, cultured tone of an accent along the lines of Colin Firth as Mr. Darcy.  LOL  Working in the music business, I get a lot of calls from the UK, but this accent was the best yet.  He should consider a secondary career in voice acting (and if they ever do commercials, he has GOT to do the voice over).

Poor man, I'm probably mortifying him, but it's not my fault he has my favorite accent.

I say we put it to a vote that they do personal calls when a new promo or collection is coming out....I'm sure I will buy ANYTHING that gorgeous accent says to buy lol!

 

[Bikerchic]

Well, I must say that when I got GB's email about the limited edition wedding box my blood pressure went through the roof.  The June boxes haven't even begun shipping yet, seems like they just can't pull it together.  That said, I will be spending my $21 in July on Bondi polishes

Sorry Glossy, but it's over.  It's not me, it's you.
 

 

[RaquelMichelle7]

Okay I folded I already love this company and really wanna try the polish so I ordered "blue skies" which is a sort of darker sky blue that online reminds me of Essie "bikini so teeny" and "starry night" which is a really pretty sort of shimmery navy blue. This is officially going to be the most expensive nail polish I've bough (the Butter London I own was all bought during BOGO) but at least we get the free clear coat. If the polish is good I may go back and order "top of the rock" (hopefully there's still free shipping then).

 

[dbella]

By the way, has anyone's June box shipped yet?  My approximate delivery date STILL says June 19th and I haven't gotten an email confirming shipping.  It makes me a bit nervous since this is my last box since I cancelled.  I'd better not have been charged and then not get my box. /emoticons/[email protected] 2x" width="20" height="20" />
 

WOW! My Bondi package is out for delivery already!!!  Woo Hoo!

 

[ewiggy]

Originally Posted by Bikerchic /img/forum/go_quote.gif

Well, I must say that when I got GB's email about the limited edition wedding box my blood pressure went through the roof. 

I get really irritated during 'wedding season' - I can't turn around without wedding crap shoved down my throat, so this is just too much for me. Also.. Don't most of the weddings happen in May/June/July?  Receiving a box 'by July 31st' (according to their ad) seems a little counterproductive. 

Instead, I got my 'something blue' at Bondi!  

 

[lexxies22]

Wow. I'm amazed at their customer service. As a side note, I was looking at their FB page and noticed they had a survey up for "how much would you pay for a monthly sub box" poll.

I don't see that on their FB page? Do you mind point that to me? I looked at it.. Nope.

 

[lexxies22]

I don't see that on their FB page? Do you mind point that to me? I looked at it.. Nope.

Actually, it may not show up on iPad or iPhone so maybe on PC?

 

[CheshireCookie]

Originally Posted by dbella /img/forum/go_quote.gif

By the way, has anyone's June box shipped yet? 

.................oh wait....is that a serious question? lol

 

[dbella]

Originally Posted by CheshireCookie /img/forum/go_quote.gif

.................oh wait....is that a serious question? lol

I know. I know.  I should take my comedy act on the road.  /emoticons/[email protected] 2x" width="20" height="20" />

 

[MoiSurtout]

Originally Posted by lexxies22 /img/forum/go_quote.gif

Quote: Originally Posted by DragonChick /img/forum/go_quote.gif
Wow. I'm amazed at their customer service. As a side note, I was looking at their FB page and noticed they had a survey up for "how much would you pay for a monthly sub box" poll.
I don't see that on their FB page? Do you mind point that to me? I looked at it.. Nope.

I didn't see that one, but there was one about whether you'd like to receive three new polishes in a subscription box or three from the current collection. And there's some kind of teaser for August first... maybe that's when their subscription service will start?

 

[smiletorismile]

Originally Posted by CheshireCookie /img/forum/go_quote.gif


I say we put it to a vote that they do personal calls when a new promo or collection is coming out....I'm sure I will buy ANYTHING that gorgeous accent says to buy lol!

Lol same here! I'm such a huge fan of nice accents.

 

[LadyK]

Just picked up Central Park Blossom and the free topcoat.  What an awesome company.  They took an unfortunate situation and turned it into an opportunity to attract a loyal customer base.  The chat feature is great!  I like that I don't have to navigate through multiple pages to get help if needed.  Keep it up Bondi!!!

 

[MissTrix]

Originally Posted by ewiggy /img/forum/go_quote.gif

Quote: Originally Posted by Bikerchic /img/forum/go_quote.gif

Well, I must say that when I got GB's email about the limited edition wedding box my blood pressure went through the roof. 
I get really irritated during 'wedding season' - I can't turn around without wedding crap shoved down my throat, so this is just too much for me. Also.. Don't most of the weddings happen in May/June/July?  Receiving a box 'by July 31st' (according to their ad) seems a little counterproductive. 

Instead, I got my 'something blue' at Bondi!  


Where I live, most weddings are from late August to early November. June/July weddings would be miserable with the humidity we get and May can be pretty rainy and humid as well.

 

[dbella]

OT, but I just noticed I have a little heart under my avatar now.  What are the little hearts for?