GlossyBox - June 2012

Makeuptalk.com forums

Help Support Makeuptalk.com forums:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Originally Posted by meaganola /img/forum/go_quote.gif


This is only going to be their second month, so there's not really a "sometimes" to go by yet.  They state that they ship out during the last week of the month.  I received my shipping notice for May's box -- their first -- on the 25th, although it was actually shipped on the 24th, and I received it on the 31st.  My aunt's box was shipped later, and she received it around June 7th, if I recall correctly.  And I notice some wording on the site when you first sign up that bugs me because it's just wishy-washy and unprofessional:  "First shipment is probably between Jun 26, 2012 and June 30, 2012."  "*Probably*"?  It makes it sound like it may or may not be shipped out at all, which is the wrong impression to give here.  Bad wording here.  Better wording:  "Estimated shipping date."

I wish they would adjust the month attached to the box and call it whatever month most people actually *receive* the box, so what they called the May box would actually be the June box.  I think that would address a lot of the confusion, but on the other hand, then you would have people pissed that they got charged for the July box at the beginning of June.  Maybe adjust their shipping a little bit so the boxes go out closer to midmonth than at the end?  There's got to be a way to shift everything around so the it's-the-May-box-but-I-didn't-get-it-until-June thing is cut down.
I know! I wish they just get their shipping dates sorted out. It is sort of confusing....since we got the box in June, many people think that it is the June box, when in fact it was the May box that we received. Oh and I completely agree, 'probably' is not exactly the term we want to read when we want info on when we can expect our boxes! 

 
 
I don't think so, because in the invite email that I just got the other day, it said subscriptions for the June box were open. Which is weird to me, but whatev...they can call it the January box as long as it's good.
Ha! Cracking up over this lol. I totally agree!
 
So over the weekend I signed up for Glossybox.  I was super excited and then I started to worry when I never got an email confirmation.  I checked my card statement and it had been charged so I tried calling 1-855-738-1140 on Sunday.  However, the hours are Mon-Fri.  So I tried today, 3 times! Now it's saying the number is no longer in service.  So I emailed via the contact us on the Glossybox site.  Having read over these postings....I am getting more worried and thinking this was not the best plan.  Any advice?  Any other numbers to contact Glossybox customer service?

Thanks,

Micah

 
Originally Posted by MSavage /img/forum/go_quote.gif

So over the weekend I signed up for Glossybox.  I was super excited and then I started to worry when I never got an email confirmation.  I checked my card statement and it had been charged so I tried calling 1-855-738-1140 on Sunday.  However, the hours are Mon-Fri.  So I tried today, 3 times! Now it's saying the number is no longer in service.  So I emailed via the contact us on the Glossybox site.  Having read over these postings....I am getting more worried and thinking this was not the best plan.  Any advice?  Any other numbers to contact Glossybox customer service?

Thanks,

Micah


tried too, number is not in service.

they tweeted :



 
Originally Posted by Linabunnie /img/forum/go_quote.gif



Just got this in an email...
Why are they interested in MORE business when it seems they can barely keep up with the business they do have!? Sorry for the overuse of question marks on my last 2 comments, but seriously though
icon_neutral.gif
wassatt.gif


 
Ya... It would make sense to take care all of their "difficulties" first. Their just doing waaay too much right now
blink.gif
 
Originally Posted by Jess Bailey /img/forum/go_quote.gif

i don't think i'd want to refer any of my friends to them right now. unless i'm looking for a break-up excuse.
good point!

 
They do respond very fast to emails though. I asked them to change my shipping address, I sent my email on Sunday night and got a response at 9:30 this morning, then I got another response today an hour after I sent the information they needed. I'm pretty happy with them so far. 

 
So per everyone's comments regarding shipping, I'm thinking Glossyboxes will go out sometime next week since it'll be the end of the month. Would that be safe to assume?

 
So per everyone's comments regarding shipping, I'm thinking Glossyboxes will go out sometime next week since it'll be the end of the month. Would that be safe to assume?
I believe they said between the 26th and 30th :) /emoticons/[email protected] 2x" width="20" height="20" />
 
Originally Posted by phoebehearts /img/forum/go_quote.gif

I was just kinda shocked as to how quickly I was charged for June's box. Looking back at my bank statement I was charged on the 8th when I received my May box on June 1st! I would much rather them charge on a certain day every month (like the 15th or something) or charge 10 days before shipping like Birchbox does. *Sigh*
I just signed up for Kara's way--a beauty box with an all natural and organic focus.  They charge 2 months before mailing your first box!  
icon_eek.gif
  That fact alone almost made me cancel my subscription before I even got my first box.  I'm sticking it out, but they had better be good and stay good.  I thought the first box was great.  Maybe not the same value monetarily speaking as Glossy, but stuff I really would have liked to have tried.

 
Originally Posted by yanelib27 /img/forum/go_quote.gif

Why are they interested in MORE business when it seems they can barely keep up with the business they do have!? Sorry for the overuse of question marks on my last 2 comments, but seriously though
icon_neutral.gif
wassatt.gif
True!  On another note, who is hoping the pic from the email is an indication of what we'll get in our next boxes (assuming they ever ship them, lol!)?  I know I could sure use that hot pink lipstick and dainty powder compact.  
lovelovee.gif


 
Originally Posted by whigrose /img/forum/go_quote.gif

True!  On another note, who is hoping the pic from the email is an indication of what we'll get in our next boxes (assuming they ever ship them, lol!)?  I know I could sure use that hot pink lipstick and dainty powder compact.  
lovelovee.gif
I'm thinking (read: hoping!) that's just generic clip art that we will be seeing every month.  That nail polish looks like OPI, which is a brand from the contest box and therefore something we might be able to expect in future boxes, but that lipstick looks like L'Oreal, and that is *not* a brand I would expect to be seeing in a Glossybox.

 

Latest posts

Back
Top