Glossybox July 2013

[Bizgirlva]

Originally Posted by Tiffany27la /img/forum/go_quote.gif

Excuse the messy cuticles!

Oooh very pretty!  Oh and GB responded to my email about the dup Evologie

"Since you have been such a loyal member of our GLOSSYBOX family I will gladly ship out a replacement product to you from our office.

We currently have a BB Cream by Dr. Brandt that would be a great substitute, we only have the Light to Medium shade available.

If this product does not interest you please email me a list of five products you would like to try from our previous or current box, and I will ship out the one we have in stock.

I sincerely apologize for the inconvenience and thank you for your patience."

Hmmm I am curious about the Dr. Brandt BB cream but there are several products from previous boxes that I loooove.  What to do...what to do....

 

[Tiffany27la]

Originally Posted by Ann Tucci /img/forum/go_quote.gif


Oooh very pretty!  Oh and GB responded to my email about the dup Evologie

"Since you have been such a loyal member of our GLOSSYBOX family I will gladly ship out a replacement product to you from our office.

We currently have a BB Cream by Dr. Brandt that would be a great substitute, we only have the Light to Medium shade available.

If this product does not interest you please email me a list of five products you would like to try from our previous or current box, and I will ship out the one we have in stock.

I sincerely apologize for the inconvenience and thank you for your patience."

Hmmm I am curious about the Dr. Brandt BB cream but there are several products from previous boxes that I loooove.  What to do...what to do....

Thanks, love!

And I totally feel you on the choices...Before today, I never had any reason to contact GBCS so I've never been faced with the "Pick 5" dilemma, but I would certainly be spoiled for choice!

 

[soccerkidtlk]

Oooh very pretty!  Oh and GB responded to my email about the dup Evologie "Since you have been such a loyal member of our GLOSSYBOX family I will gladly ship out a replacement product to you from our office. We currently have a BB Cream by Dr. Brandt that would be a great substitute, we only have the Light to Medium shade available. If this product does not interest you please email me a list of five products you would like to try from our previous or current box, and I will ship out the one we have in stock. I sincerely apologize for the inconvenience and thank you for your patience." Hmmm I am curious about the Dr. Brandt BB cream but there are several products from previous boxes that I loooove.  What to do...what to do....

I had the hardest time picking 5 products. I'm interested to see what they send me.

 

[SubJunkie]

Originally Posted by Ann Tucci /img/forum/go_quote.gif


Oooh very pretty!  Oh and GB responded to my email about the dup Evologie

"Since you have been such a loyal member of our GLOSSYBOX family I will gladly ship out a replacement product to you from our office.

We currently have a BB Cream by Dr. Brandt that would be a great substitute, we only have the Light to Medium shade available.

If this product does not interest you please email me a list of five products you would like to try from our previous or current box, and I will ship out the one we have in stock.

I sincerely apologize for the inconvenience and thank you for your patience."

Hmmm I am curious about the Dr. Brandt BB cream but there are several products from previous boxes that I loooove.  What to do...what to do....

You can have my Dr. Brandt...I'm definitely not light to medium and that's what I received.

 

[lexxies22]

I got Dr Brandt and I really like it alot. It a nearly good as SuperGoop CC cream which is Matte. Dr Brandt BB cream is a little too heavy for summer since moisturizer content is heavier in BB creams than CC creams where moisturizer content is less/lighter. You would need to shake the sample good to distribute the product before you apply according to the instructions on the bottle. I would def use Dr Brandt for flawless vintage look pairing up with that Figs & Rouge lip gloss. Again, I'm putting that aside when the winter weather is drier.

 

[Bizgirlva]

Originally Posted by SubJunkie /img/forum/go_quote.gif


You can have my Dr. Brandt...I'm definitely not light to medium and that's what I received.

Really?? That would be so cool!  Let's PM!  I have tradeable items (like the hair mask, my baby fine thin oily hair and scalp does not require hair masks).

 

[jrenee]

Originally Posted by CheshireCookie /img/forum/go_quote.gif

Quote: Originally Posted by lexxies22 /img/forum/go_quote.gif
Funny, I didn't get glossy mag from the box. I just got an email from them as a virtual glossy mag to read 'now'. Like you have said they're probably trying to cut the costs on publication.
They did this before in the April box

I noticed right before then that they would ask in their surveys what people thought of the GlossyMag, font, layout, like to read, shared with friends, etc. Maybe they're trying to determine if it's worth the money to print it or if people prefer just to read it online.

I actually like the online magazine.  I love the click-through options for the various products to get more info, see where I can buy them.  I usually don't give a second thought to the paper magazine, it feels like more junk mail.  The virtual mag feels like I have a lot of personal control over viewing what I want to read more of.

 

[SubJunkie]

Originally Posted by lexxies22 /img/forum/go_quote.gif
I got Dr Brandt and I really like it alot. It a nearly good as SuperGoop CC cream which is Matte. Dr Brandt BB cream is a little too heavy for summer since moisturizer content is heavier in BB creams than CC creams where moisturizer content is less/lighter. You would need to shake the sample good to distribute the product before you apply according to the instructions on the bottle. I would def use Dr Brandt for flawless vintage look pairing up with that Figs & Rouge lip gloss. Again, I'm putting that aside when the winter weather is drier.

So Jealous! Maybe I can sample my skin tone at sephora.

 

[lexxies22]

So Jealous! Maybe I can sample my skin tone at sephora.

Great idea!! I kept forgetting that Sephora is down the street. I don't go there anymore bec I can't trust my toddler not to touch anything LOLOL

 

[MaiteS]

annoyed - i got my box today and i got the evologie. ive already gotten this before in the last box they had this product in. 

 

[CheshireCookie]

Originally Posted by Tiffany27la /img/forum/go_quote.gif

Excuse the messy cuticles!

OOoooo, what a simply gorgeous blue! I can't wait to try it now

Originally Posted by Ann Tucci /img/forum/go_quote.gif


Oooh very pretty!  Oh and GB responded to my email about the dup Evologie

"Since you have been such a loyal member of our GLOSSYBOX family I will gladly ship out a replacement product to you from our office.

We currently have a BB Cream by Dr. Brandt that would be a great substitute, we only have the Light to Medium shade available.

If this product does not interest you please email me a list of five products you would like to try from our previous or current box, and I will ship out the one we have in stock.

I sincerely apologize for the inconvenience and thank you for your patience."

Hmmm I am curious about the Dr. Brandt BB cream but there are several products from previous boxes that I loooove.  What to do...what to do....

I received a similar reply, except they didn't mention the BB Cream, weird lol...these are the products I chose:

1. My Prime Multi-Purpose Mattifying Moisturizer

2. Wash With Joe Body Wash

3. Carol's Daughters Shea Souffle

4. Illamasqua Nail Polish

5. Nicka K fragrance stick in either RHYTHM (125), FREE SPIRIT (100) or VERY CHELSEA (350)

I have a feeling I'll receive the wash because it's the cheapest, but that's fine by me! It smells SOOOOO good to me! Mmmmm, coffee and mint!

Originally Posted by MaiteS /img/forum/go_quote.gif

annoyed - i got my box today and i got the evologie. ive already gotten this before in the last box they had this product in. 

Email them! That's what we did. They should ask you to send them a list of 5 products (see above) for them to ship you an alternative replacement!

 

[SubJunkie]

Originally Posted by lexxies22 /img/forum/go_quote.gif

Great idea!! I kept forgetting that Sephora is down the street. I don't go there anymore bec I can't trust my toddler not to touch anything LOLOL

lmao I'm always nervous about having a child because I know that they're going to be just like me most likely. I actually decided to play hide a seek with my mom in an airport I knew where she was but she had no idea where I was. 

 

[Bizgirlva]

Originally Posted by CheshireCookie /img/forum/go_quote.gif

OOoooo, what a simply gorgeous blue! I can't wait to try it now

I received a similar reply, except they didn't mention the BB Cream, weird lol...these are the products I chose:

1. My Prime Multi-Purpose Mattifying Moisturizer

2. Wash With Joe Body Wash

3. Carol's Daughters Shea Souffle

4. Illamasqua Nail Polish

5. Nicka K fragrance stick in either RHYTHM (125), FREE SPIRIT (100) or VERY CHELSEA (350)

I have a feeling I'll receive the wash because it's the cheapest, but that's fine by me! It smells SOOOOO good to me! Mmmmm, coffee and mint!

Email them! That's what we did. They should ask you to send them a list of 5 products (see above) for them to ship you an alternative replacement!

My picks were:

1) Living Proof Style extender from the January Man Repeller box2) Fresh Umbrian Clay Mattifyin Serum from the same Man Repeller box3) Tigi glow blush from the April box4) Zoya nail polish from the December box5) Honest Co lip balm from the April box

My last choice was the Dr. Brandt CC cream if they didn't have any of the above.  The CC cream is a gamble since I'm not sure the shade will work for me, and also SubJunkie is trading with me, so I'll try it out either way.    

I'll report back with what they send me.  

I'm unsure why there is such disparity with GB customer service.  My approach with them is similar to how I'd want to be approached with working at my retail gig, if you're friendly, polite and reasonable I'm way more likely to give you what you want.  There is something to be said for being persistent, mostly I just don't want a lot of drama.

That being said, I haven't had a lot interaction with GB customer service, other than this particular event of the duplicated product and small stuff like updating my address, but I've had no major issues with boxes.  

 

[dreamsniper1]

I am a little annoyed.  This is my first month with Glossybox and I have heard how slow their shipping is but my package has been in NJ for over a week and has not moved. 

 

[thebeverley3]

This is my firstt month with Glossybox and I just got the shipping conformation e-mail for the July 2013 box. A couple questions... been reading this forum and watching some YouTube videos on this box. Is the box the blue with starfish on it with white and coral tissue paper like the one I am seeing from the UK YouTube videos or just the normal pink Glossybox? What are all the items that people have been getting in their July box? Been hearing a lot of people getting Evologie and being disappointed. Never heard of it. What is it? Sorry for all of the questions in advance.

 

[MoiSurtout]

The US July box is the regular pink box. The Evologie product is a blemish serum that some people got instead of a bb cream sample; it's a repeat item, so that's why they're disappointed. The other items are Bvlgari shower gel, blue Nails Inc mini polish, Brazilian Blowout hair mask, Figs & Rouge cherry lip balm and a packet of ten makeup remover wipes.

I thought this month's box wasn't bad, but not as good as June or May. I'm unsubbed for now, but may be back. 

 

[evildrporkchop]

Originally Posted by thebeverley3 /img/forum/go_quote.gif
This is my fiirst month with Glossybox and I just got the shipping conformation e-mail for the July 2013 box. A couple questions... been reading this forum and watching some YouTube videos on this box. Is the box the blue with starfish on it with white and coral tissue paper like the one I am seeing from the UK YouTube videos or just the normal pink Glossybox? What are all the items that people have been getting in their July box? Been hearing a lot of people getting Evologie and being disappointed. Never heard of it. What is it? Sorry for all of the questions in advance.

It's just the regular pink box. There aren't any variations aside from some getting the Evologie or the Dr. Brandt BB Matte, so everyone received the Nicka K makeup remover wipes, Nails Inc. polish, Figs & Rouge lip balm, and the Bvlgari body wash. The Evologie is actually a good product. I got my sample from Birchbox and it's been a really effective spot treatment for me. I think many people were disappointed because they had already received it in a previous GB. However, their CS is willing to rectify the repeat product issue.

 

[thebeverley3]

It's just the regular pink box. There aren't any variations aside from some getting the Evologie or the Dr. Brandt BB Matte, so everyone received the Nicka K makeup remover wipes, Nails Inc. polish, Figs & Rouge lip balm, and the Bvlgari body wash. The Evologie is actually a good product. I got my sample from Birchbox and it's been a really effective spot treatment for me. I think many people were disappointed because they had already received it in a previous GB. However, their CS is willing to rectify the repeat product issue.

Thank you so much for replying. Really looking forward to my box getting here and trying all of these products.

 

[Sunflowercake]

Originally Posted by SubJunkie /img/forum/go_quote.gif

I just received my box wrong color bb cream why am I surprised. Do you guys think that it's worth trying to get a replacement?

Not sure if anyone answered this but when i e-mailed about evologie they gave the BB cream as an option but said they just have it in light to medium. I am not sure what shade you got.

 

[Sunflowercake]

Originally Posted by Ann Tucci /img/forum/go_quote.gif

My picks were:

1) Living Proof Style extender from the January Man Repeller box2) Fresh Umbrian Clay Mattifyin Serum from the same Man Repeller box3) Tigi glow blush from the April box4) Zoya nail polish from the December box5) Honest Co lip balm from the April box

My last choice was the Dr. Brandt CC cream if they didn't have any of the above.  The CC cream is a gamble since I'm not sure the shade will work for me, and also SubJunkie is trading with me, so I'll try it out either way.    

I'll report back with what they send me.  

I'm unsure why there is such disparity with GB customer service.  My approach with them is similar to how I'd want to be approached with working at my retail gig, if you're friendly, polite and reasonable I'm way more likely to give you what you want.  There is something to be said for being persistent, mostly I just don't want a lot of drama.

That being said, I haven't had a lot interaction with GB customer service, other than this particular event of the duplicated product and small stuff like updating my address, but I've had no major issues with boxes.  

Customer service was super friendly with me this time although I have cancelled my sub. We had a good conversation back and forth and I let her know I either want a lip product, just no gloss or a nail polish but which colors I do not like. We will see what is coming in the mail.