Yes I am because I don't do the month by month I do the 3 month subscriptions and my subscription ended this month. But also I had a discount code for when I subscribed which made it $16 a box but with the extra $5 off it made it a little over $14 a box
My balm seemed to have a lot of air in it also. It is not a color I would think of buying but I applied it to my toe nails and actually quite like it!!
for a second, i thought you had applied the lip balm to your toes.
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Nice! How long did it take from putting your request in for an item to it arriving? Just curious. I have no idea when my item will show up, but I kind of like the surprise factor of it all.Originally Posted by jannie135 /img/forum/go_quote.gif
I just got my pick 5 item- the basq calming body oil in lavender pear. I wanted one so badly when it was sent out but I think I got the Carol's Daughter shea souffle instead, so I was happy with that.
my replacement arrived today too. I sent them my list on the 26th... I got a boho wave.. which I use, so it's nice to have a travel size. However something is really irritating me about this process. They sent me this email:
Originally Posted by saidfreeze /img/forum/go_quote.gif
my replacement arrived today too. I sent them my list on the 26th... I got a boho wave.. which I use, so it's nice to have a travel size. However something is really irritating me about this process. They sent me this email:
When I opened my little pink envelope today there was only the Alterna product. Had they never mentioned sending other extras I would have been completely happy with the service. My major issue with them is this -why bother saying something you aren't going to do?<- my new attitude concerning GB promises! It will be interesting to see what everyone else gets.
Bummer. But what can you do? Not a huge deal, but still slightly disappointing.
My email only indicated that they'd send one product, but I got responses from two different CS reps. So who knows what will show up.
Originally Posted by Ann Tucci /img/forum/go_quote.gif
Quote: Originally Posted by saidfreeze /img/forum/go_quote.gif
my replacement arrived today too. I sent them my list on the 26th... I got a boho wave.. which I use, so it's nice to have a travel size. However something is really irritating me about this process. They sent me this email:
When I opened my little pink envelope today there was only the Alterna product. Had they never mentioned sending other extras I would have been completely happy with the service. My major issue with them is this -why bother saying something you aren't going to do?<- my new attitude concerning GB promises! It will be interesting to see what everyone else gets.
Bummer. But what can you do? Not a huge deal, but still slightly disappointing.
My email only indicated that they'd send one product, but I got responses from two different CS reps. So who knows what will show up.
It doesn't hurt to email them back and ask for Glossydots! Or an extra in your next GB. That is, unless you're sick of emailing CS.
I'm thinking I am not going to bother.. As it isn't a huge deal. I just want to like gb and their lack of attention to detail isn't helping, ya know?
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It was the 26th. It was totally a surprise since I had no idea what or when it was going to head my way!
Just a shot in the dark here, but have you moved recently and did you pay for this box with Paypal? I had this problem with another sub when I paid with Paypal but forgot to update my shipping address in my Paypal profile. They tried to send it to my old address, (not what I entered on their webpage) and the post office had it for over a week before they sent it back to the shipper. Then I had to wait for it to be resent to the correct address.
Jealous! The German boxes are some of the best I've seen. The U.S. GB does not measure up.For those of you that are curious these are the past few German glossyboxes I have gotten: MayJune:
July:
Sorry I was not able to put them in a spoiler.
Originally Posted by evildrporkchop /img/forum/go_quote.gif
Quote: Originally Posted by JC327 /img/forum/go_quote.gif
For those of you that are curious these are the past few German glossyboxes I have gotten:
May
June:
July:
Sorry I was not able to put them in a spoiler.
Jealous! The German boxes are some of the best I've seen. The U.S. GB does not measure up.
That's why I am canceling the US one and keeping the German one. Also they haven't been late on the shipping and the surveys are already up when you get your box.
How do you get both?
