Glossybox December 2012

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Originally Posted by beautymadn3ss /img/forum/go_quote.gif

Yay for puppies!!!!! I love doggies :3 if you do get one...would you post pictures? Puppies make me squeak <3 Sorry I turn into a 4 year old when it comes to doggies and puppies :D /emoticons/[email protected] 2x" width="20" height="20" />

Also my gift sub from glossybox says I'll get it between the 18th and 19th...but there's nothing on my actual box
welp, I get some flack sometimes for posting random fun things when they aren't directly related to makeup, but i'll put a lipstick in the picture so it counts;)

I already know generally what I am going to get, but will have to wait til later in 2013 to see what my options are.



I really want three eventually, but first, a orangie-brown one like in the middle. 

one puppy at a time says boyfriend.
 
Originally Posted by gypsiemagic /img/forum/go_quote.gif

welp, I get some flack sometimes for posting random fun things when they aren't directly related to makeup, but i'll put a lipstick in the picture so it counts;)

I already know generally what I am going to get, but will have to wait til later in 2013 to see what my options are.




I really want three eventually, but first, a orangie-brown one like in the middle. 

one puppy at a time says boyfriend.
those are so cute!  i was supposed to get a puppy this month but at the last minute i decided it wouldn't be responsible since i'll be starting a job with long and unpredictable hours :( /emoticons/[email protected] 2x" width="20" height="20" />
 
Omg- those are adorable. One of my girlfriends has 2 and she totes them everywhere with her. You should see their wardrobe- totally better than mine...lol!

 
So cute!!! and I would so want all of them!! Super cute, I have a huge list of doggies I want :) /emoticons/[email protected] 2x" width="20" height="20" /> I have a beagle and I haven't seen my baby in a bit over 2 months :'( I miss him so much!!

On the glossybox subject, my gift one is in NJ too, so another week or so for me too :( /emoticons/[email protected] 2x" width="20" height="20" />

And on the one with 40% off code, there's no info at all :S

 
no shipping info for me on either of my two boxes :( /emoticons/[email protected] 2x" width="20" height="20" /> I'm guessing that means I won't get them till Jan. ? Should have known

better than to order one as a gift 
icon_sad.gif


 
Originally Posted by gypsiemagic /img/forum/go_quote.gif

welp, I get some flack sometimes for posting random fun things when they aren't directly related to makeup, but i'll put a lipstick in the picture so it counts;)

I already know generally what I am going to get, but will have to wait til later in 2013 to see what my options are.




I really want three eventually, but first, a orangie-brown one like in the middle. 

one puppy at a time says boyfriend.

I don't see any lipstick... 

wink.gif
 
I can't find the post now, but someone somewhere was wondering hoe to redeem Glossydots.  Here you go, whoever you were:  To redeem Glossydots, click on the "My Glossydots" link on the left hand of the screen after you log in.  Then there should be a box in the middle-ish of the screen that says, "You have 1200 [or however many you have] Glossydots in your account."  Then there should be subscription/price/amount needed columns, a checkbox under the word "Apply," and a pink "Apply" button.  Check the box, click the button, and cross your fingers.

 
Originally Posted by lilsxkitten /img/forum/go_quote.gif
Nothing is showing up on the 40% off box, but for the normal sub I have tracking stating the box left New Jersey and should be here12/20 or 12/21
Yeah me neither : The gift sub I ordered for my sister has a tracking, but not the regular... I went ahead and canceled because bleh do not want to be charged $21. It's okay if I don't have it (though I will be very exasperated at having to communicate with CS) but as long as a present for her is there...

 
Is there a discount/promo code for GB anywhere?

I thought I saw one floating around here but can't seem to find the post.

Thanks!

 
I can't decide if I am going to like this box or not....I guess I'll find out when it gets here :) /emoticons/[email protected] 2x" width="20" height="20" />

Either way, I am canceling my sub when my 3 month sub is up next month...I had forgotten that I got a 3 m onth and was going to cancel already, but I still have one more month...sigh.

 
btw, if anyone is in the NYC area, you should go to the Refinery29 Tinseltown shopping event. GlossyBox is there. 

I picked up the Refinery/GB holiday box for $39 (it's $45 online)

and with any purchase of a box, they let you pick out THREE additional products for free.

I got a Skin &Co Night Tuber Serum- 1.01 oz (full size)

Carols Daughter Monoi  Repairing Hair Mask -4 oz (a little more than half of a full size)

And a Cult Nails polish in My Kind of Kool Aid (full size) it's a gorgeous lavender grey.

There were a bunch of other products there as well, like Oscar Blandi Pronto texture and volume spray (travel size)

a fairly decent size bottle of Denise Richards Volumizing hair cream from the new hair care line she developed with Christophe

and some Issey Miyake perfume samples.

It's a great deal...and if you are in the area you should stop by.

Plus there is a bunch of other great shopping going on there.

Now on a more important note, I spoke with GB people at the event.

They were not only totally aware of the CS issues but incredibly apologetic.

They were seriously hurt by Sandy. Both their office and the warehouse.

In my opinion, they are still recovering from the damage and are trying to play catch up quickly.

They have added more resources to answer emails and said that is still the best way to reach them.

So if anyone is having CS issues, keep on emailing them. 

They assured me things will be handled in a much quicker and professional manner going forward.

 
Originally Posted by yousoldtheworld /img/forum/go_quote.gif

I can't decide if I am going to like this box or not....I guess I'll find out when it gets here :) /emoticons/[email protected] 2x" width="20" height="20" />

Either way, I am canceling my sub when my 3 month sub is up next month...I had forgotten that I got a 3 m onth and was going to cancel already, but I still have one more month...sigh.
I saw the GB people today at a Refinery 29 event, they told me January's box was going to be kick ass!

 
You just got me soooooo excited for January- What am I going to do for the next month... Drive myself crazy..lol

 
I love GB and can't wait to get December and January's! With all the depressing news lately it seems silly, but the thought of getting my GB is pulling me through. A little sunshine in the darkness.
 

 
Originally Posted by LisaLeah /img/forum/go_quote.gif

Now on a more important note, I spoke with GB people at the event.

They were not only totally aware of the CS issues but incredibly apologetic.

They were seriously hurt by Sandy. Both their office and the warehouse.

In my opinion, they are still recovering from the damage and are trying to play catch up quickly.

They have added more resources to answer emails and said that is still the best way to reach them.

So if anyone is having CS issues, keep on emailing them. 

They assured me things will be handled in a much quicker and professional manner going forward.
They can't use Sandy as an excuse when other subscription services based in New York have been able to get their products out. Let's face it, Glossybox has had shipping issues since June and customer service issues since May when it launched. Professional? Hardly. Now when blocking people from their FB wall for posting ONE thing and calling it "spam".

 
Originally Posted by LisaLeah /img/forum/go_quote.gif

Quote: Originally Posted by yousoldtheworld /img/forum/go_quote.gif

I can't decide if I am going to like this box or not....I guess I'll find out when it gets here :) /emoticons/[email protected] 2x" width="20" height="20" />

Either way, I am canceling my sub when my 3 month sub is up next month...I had forgotten that I got a 3 m onth and was going to cancel already, but I still have one more month...sigh.
I saw the GB people today at a Refinery 29 event, they told me January's box was going to be kick ass!

I'll admit that before reading some of the most recent CS issues, I was excited to see what was in the man repeller box, so I am not TOO upset about getting one more box, it just bothers me knowing I'm supporting them after treating customers poorly. I've always liked the products, but their service issues have gotten to be too much for me lately. I just feel like it's not only that it's hard to get through to them, it's also that some people have been treated downright RUDELY.

I'm going to try to evaluate my last two boxes fairly, though! Who knows, maybe they'll turn things around. And I really like the man repeller's blog, so I'm still excited to see what she curates.
 
As much as I dislike GB's customer service I DO think the products they send out - when it doesn't arrive damaged - are really good. If they can get their shipping and customer service together then they'd be a stellar company but shipping and customer service played a key role in my dislike of Glossybox. For me if they ever got their stuff together I still wouldn't go back after being called a spammer by their CS person.

 
Originally Posted by zadidoll /img/forum/go_quote.gif


They can't use Sandy as an excuse when other subscription services based in New York have been able to get their products out. Let's face it, Glossybox has had shipping issues since June and customer service issues since May when it launched. Professional? Hardly. Now when blocking people from their FB wall for posting ONE thing and calling it "spam".
I agree. That's such a child-like gesture ti block somebody by making a comment on their FB wall. Instead of dealing with it professionally, that's a real turn off on their part.

 

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