GLOSSYBOX August 2014

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I got my tracking also. I've been stalking Instagram for a sneak peek...hopefully soon something will go up!

 
I seem to get my boxes earlier than most, but I haven't actually had a box come in the next calendar month (so far). I've been subbed for 12 months. A couple of them just squeaked by on the last day of the month, though!
I think I jinxed myself. :( /emoticons/[email protected] 2x" width="20" height="20" /> My box isn't even to "Pack" stage (although that doesn't mean much). One delivery estimate on their site is 9/8/14 and the other is "Between 9/1/14 and 9/13/14." Backdoor tracking doesn't show the package in the system yet. Granted, I've had GB beat their delivery estimates before, but I'm a little bummed. I am hoping to at least get it by my birthday on the 3rd. If their delivery schedule slides past the 15th and you have to commit to buying 2 more months before receiving the box from the previous month, I'm out. I do pay with my PayPal, so I can invoke the nuclear option if necessary.

ETA: I saw this posted on their Contact Us page:

Monthly Updates

The August boxes will start shipping August 20th, with estimated delivery dates between August 27-September 13. Be sure to make any address changes by the first of the month! Otherwise USPS may charge a forwarding fee.

Double ETA: They charged me on 8/7. I just emailed them a (polite) nastygram about the absurdity of their billing/shipping/cancellation policies in comparison to other beauty boxes I sub to. 

Triple ETA:

I was unhappy to see on your site that my Glossybox that I was billed for on 8/7 is scheduled for delivery between 9/1/14 and 9/13/14. I know that Glossybox typically ships late in the month, but with the new changes to the cancellation policy, any minor mail delay could mean that I would have to commit to buying two more Glossyboxes (September and October) before seeing my "August" box if I can't cancel by September 15th. Why is there a month delay between billing and delivery? I am a subscriber to 5 beauty boxes, and Glossybox is the only one that institutes a policy where you are obliged to cancel before receiving your current box if you don't want the next month's box, and is always one of the earliest to bill and latest to ship. I have been a customer for 12 months now, but I am considering cancelling because I am frustrated with your billing, cancellation, and shipping policies. From discussions on makeup forums, I think many of your subscribers would appreciate it if you called the September box the October box if that is when it will be delivered.
 
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i find it really weird that we have full september spoliers but we only know one thing from August. Come on glossybox this is my last box make it good one! 

 
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I wonder if Glossy has gone underground with the August box because they are trying to sell the limited edition box at the same time.  They are trying not to get people too excited about August so, we glossy fans consider the other one as well. 

We will see boxes soon enough.  I guess it will be a surprise.  Hopefully a good one. 

I think my changing my sub to a 3 month has jinxed me.  I have no backdoor tracking yet. 

 
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i find it really weird that we have full september spoliers but we only know one thing from August. Come on glossybox this is my last box make it good one! 
Is it weird I am not excited about September box at all? I may cancel it-- (with paypal). We know so far there's a highlighter and eyeko mini eyeliner. My GB has no update since the "pay" bar got green. Here I am looking forward to PSMH September box, but still wondering about August GB. I admit I am very short of patience though...

 
Ugh I'm so pissed right now. I saw last month when you ladies posted that you had to cancel by the 15th or be billed for all eternity, but I went to my account and had nothing under recurring subscriptions (I had a 3-month sub that ended in July), so I figured I was safe. I never got the email about changes to subscriptions and apparently got an email two days ago saying my subscription would be restarted. Of course, I get like 2953238 spammy emails from them a day and I'm in the process of moving, so I didn't see it. They billed me $60 today. WTF sdgkshdgkahdkjh?!!!! I cancelled and emailed CS, but if they give me that stupid line about "oh nothing we can do, we're already processing it, no it's too hard for us to deal with so sorry eff you", I'm going to flip. And by flip, I mean file a dispute because this is some shady shit.

 
Instagarm spoiler!!!!
Only three products?

I'm confused.

EDIT: This is a bag that they sent to some beauty bloggers about what is going to be in our bag, I guess this is only what they can show us right now.

Screenshot_40.png

 
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Oh, oops! Guess they sent the Kryolan to more than just the US folks. Hmm, I'm really curious what's in this one since there still aren't any full box spoilers that I've seen.

 
Oh, oops! Guess they sent the Kryolan to more than just the US folks. Hmm, I'm really curious what's in this one since there still aren't any full box spoilers that I've seen.
Yep! They sent that out to all of their boxes around the world! (Or all the other boxes I have seen this month). They did this for their birthday month. I wish the US Glossybox would ship around the same time their Europe boxes do, so we could get the boxes in their month!

 
I just received an invoice for a year of Glossybox for $220.00.  Funny, this is the correspondence I had with Glossybox after I received an email saying they would re-up my year if I didn't Opt Out immediately. I used the link they gave me and Opted Out...AND THEY ACKNOWLEDGED IT. Of course, no one mans the phones so I've sent another message through the Contact Us link.

Here's our email convo:

Glossybox (GLOSSYBOX)

Aug 16 04:27

Hi Elizabeth,

Thanks for writing in! We are sad to hear that you will not be renewing at the end of your plan.

As requested, we have opted you out of the renewal for your fixed rate subscription. Kindly note that this does not cancel any remaining delivery orders, it only stops the renewal at the end of the plan. Your last GLOSSYBOX will be the July 2014 Edition, according to our period of notice.

You can still sign in to GLOSSYBOX to access your beauty profile, surveys, etc. You can also easily reactivate your subscription or sign up for another one. *Please note that you can only use and convert your Glossydots with an active subscription.

Thank you for your subscription! We would be happy to see you on GLOSSYBOX again soon!

Sincerely yours,
from GLOSSYBOX

Elizabeth Langheim

Aug 16 00:16

Do not start another 12 month subscription. I do not want it and will not pay for it.

Regards,
Elizabeth Langheim
Best,
The GLOSSYBOX Team
[email protected]
1.855.6 GLOSSY

This email is a service from GLOSSYBOX. 
Edit: Received email from Glossybox. Refunding the $.
I am so conflicted. I know at some point in the future I'll want to get a Glossybox, but don't know if it will be worth the hassle. I really like a lot of their boxes though. 
 
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