Has anyone had this issue? I subscribed to GB on August 13th, I used paypal as my payment option, $21 was successfully extracted from my bank account and paypal the same day, but my GB profile has been stuck at "pending" ever since. At the status update bar, all "pay-pack-ship" are grey even though they have received payment. I called GB on Thursday and the lady said she will get back to me the same day or next day, but never did... And the customer service was "not available" on Friday. I emailed them also, but nothing has changed. I chose paypal so that I am able to cancel in a bigger window of the month, but I do want to enjoy GB for at least 1-2 months!