Glossybox - April 2013

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Just thought everyone would appreciate this!

I emailed GB on the 1st of the month about my limited edition box- the roller ball part of my fragrance was stuck to the cap and the product just dripped out when you inverted it. Anyway it somehow magically worked itself out after emailing them  about a week later. They never responded so I wasn't too happy about not receiving a response but I no longer really wanted to follow up. Fast forward to today after leaving class I see I got an email from GB CS, mind you it's 16 days later, saying that they were giving me 1000 glossy  dots and they apologized for the delay.

Overall, I would say not a horrible interaction with CS. I'm satisfied.

 
I didn't get the email but I logged in to buy the Mothers day box and saw the surveys.

 
And the surveys are super short!  I like how they said "this should take you approximately 3 minutes to complete."  They wer still typical GB with weird questions and a bar showing the percentage that on one I was at 86% and hit next and was done!  Lol

I do think they are listening to customers and modifying them.  And was it me or did they seem BBish?  (just the beginning not the whole thing).

Originally Posted by JC327 /img/forum/go_quote.gif

I didn't get the email but I logged in to buy the Mothers day box and saw the surveys.
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Originally Posted by lovepink /img/forum/go_quote.gif

And the surveys are super short!  I like how they said "this should take you approximately 3 minutes to complete."  They wer still typical GB with weird questions and a bar showing the percentage that on one I was at 86% and hit next and was done!  Lol

I do think they are listening to customers and modifying them.  And was it me or did they seem BBish?  (just the beginning not the whole thing).
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So that's what they reminded me of, I knew the survey seemed familiar but couldn't pin point it. Im glad they were shorter because their surveys were always so tedious for me to complete.

 
Originally Posted by MaiteS /img/forum/go_quote.gif

just a heads up for any that are interested: they are curating a Mother's Day Box!

its 30 dollars and here is the email



i ended up buying it for myself. i purchased the last limited edition box they did and was really happy with it. 

also after purchasing they mention that between 5/7/13 and 5/11/13 is when it is expected to be delivered.
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I have been unable to access the page. It shows the info & picture, but no where to purchase it, it's like the bottom of the page won't load

 
Originally Posted by lexxies22 /img/forum/go_quote.gif

Wow, that's insane. I agree with you about raw shea butter at cheaper price at beauty supply stores AND the largest Whole Foods store as well. 
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Originally Posted by wxhailey /img/forum/go_quote.gif


Same. Only one survey for me :/

Also, @ whoever tried to do the Prestiche survey .. I got the same thing, confirming that the reviews are totally fake. I ended up caving and buying myself a present for completing my senior project - the African velvet pure shea butter - which is actually a nice product, but the pictures online are totally deceiving! The jar is TINY. I do realize that upon closer inspection, the pictures DO say that it is only 3oz, but look at that site and tell me you don't immediately assume the body butters would be a bigger container. I do love the product itself, but you can get raw shea butter so much cheaper from beauty supply stores .. which I only now realized -__-
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Honestly, I think if your looking for body butter, you might as well just go for some from the Body shop, good product and much better value. They constantly have sales

 
Also, Shea Terra is an amazing company with fantastic body butter and shea butters and all kinds of good stuff!
 

 
Originally Posted by princess2010 /img/forum/go_quote.gif

Also, Shea Terra is an amazing company with fantastic body butter and shea butters and all kinds of good stuff!
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Yep yep I totally agree!

 
Originally Posted by Lorenk /img/forum/go_quote.gif

I have been unable to access the page. It shows the info & picture, but no where to purchase it, it's like the bottom of the page won't load
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did you try clicking the Gift It box underneath the pictures? that's how i accessed mine to purchase it. when you click on that it should take you to the payment page. 

 
Originally Posted by princess2010 /img/forum/go_quote.gif

Also, Shea Terra is an amazing company with fantastic body butter and shea butters and all kinds of good stuff!
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Shea Terra is an amazing brand! Their shea butters smell great and work great, also they help people in Africa (they make most of their products)

 
Originally Posted by Elizabeth Mac /img/forum/go_quote.gif

I still don't have surveys to complete when I log in :( /emoticons/[email protected] 2x" width="20" height="20" /> Anyone else?
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I don't know if that helps but under glossy dots it said something like 'completed my serveys' and when i clicked that, my surveys showed up.

 
Originally Posted by Sunflowercake /img/forum/go_quote.gif

I don't know if that helps but under glossy dots it said something like 'completed my serveys' and when i clicked that, my surveys showed up.
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No, it says "Currently there are no surveys available." Thanks for the help anyway!

However, I e-mailed customer service this morning and they responded (wow!) and apologized and added 200 glossydots (!!!) to my account. Therefore, I'm not too worried about completing the surveys at this point. Especially since I don't believe they accurately count them. I find it hard to believe every single product and box has a 5-star rating! 

 
I'm getting my first glossybox this month, but I had a question about the beauty profile and was wondering how you guys filled it out.

I checked yes to color treated hair.. but then the survey asked my NATURAL hair color? My natural color is blonde but I haven't seen that color in years. It couldnt be any less relevant to me. I'm always a redhead in some form or another, and like colors that flatter redheads. Should I just ignore the ~natural~ color part and change it to red? I reeeally dont want colors sent to me for blondes!

I found it bizarre it asked if you colored your hair, then asked your natural color rather than the color your hair actually is currently..

 
Originally Posted by unicorn /img/forum/go_quote.gif

I'm getting my first glossybox this month, but I had a question about the beauty profile and was wondering how you guys filled it out.

I checked yes to color treated hair.. but then the survey asked my NATURAL hair color? My natural color is blonde but I haven't seen that color in years. It couldnt be any less relevant to me. I'm always a redhead in some form or another, and like colors that flatter redheads. Should I just ignore the ~natural~ color part and change it to red? I reeeally dont want colors sent to me for blondes!

I found it bizarre it asked if you colored your hair, then asked your natural color rather than the color your hair actually is currently..
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You have a good point! I don't know what you would choose but I honestly don't think it will affect you too much. The products we have received for haircare usually are not individual color specific. We had one product so far that are "safe for color treated hair" but other than that, all other haircare products are good for all hair types to use.

 
Originally Posted by unicorn /img/forum/go_quote.gif

I'm getting my first glossybox this month, but I had a question about the beauty profile and was wondering how you guys filled it out.

I checked yes to color treated hair.. but then the survey asked my NATURAL hair color? My natural color is blonde but I haven't seen that color in years. It couldnt be any less relevant to me. I'm always a redhead in some form or another, and like colors that flatter redheads. Should I just ignore the ~natural~ color part and change it to red? I reeeally dont want colors sent to me for blondes!

I found it bizarre it asked if you colored your hair, then asked your natural color rather than the color your hair actually is currently..
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I don't think they actually care about the profile 

 
Originally Posted by birchhughes /img/forum/go_quote.gif

I would agree with that. There isn't the product variation that BB has..
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nope there really isn't, there's usually like 10 different products or even less

 

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