Box of Style by The Zoe Report **Spoilers**

[lauradiniwilk]

You guys were making me nervous so I checked my tracking.  Mine was delivered today.  Wishing everyone who is still waiting a super fast delivery.  Hopefully they will do something nice for those of you whose package is completely lost - eek!

 

[subbox]

Mine is lost too. I emailed them twice and the second reply was just short:

We are working with UPS and our logistics team to get this figured out and have some feedback and working tracking numbers. We promise you will not miss out on a summer box.
 
From my experience, UPS usually scans the boxes when they come in, so I can't really tell whether they have even shipped out those boxes on the date the label was created. How can there be a mess up of so many boxes at once? 

 

[Saiza]

I emailed them since my tracking number hasn't updated at all and only says shipping label created. I haven't received a response so far. Very disappointed in my first box with them, especially since I was so looking forward to the purse and sarong. Also kind of unhappy with how they're dealing with it; some boxes they knew were going to ship late so they get an extra gift, some already got theirs and those of us whose boxes are lost get no compensation, just lost and we get to wait and see if they show up. 

 

[Krystyn Lowe]

I think they screwed up and are passing the buck to UPS. I had a "Billing info received" on my account for 7 days, I contacted Rachel Zoe and my box shipped a few hours later. I just have a feeling they never left their warehouse for some reason.

 

[fancyfarmer]

@@subbox @@Saiza I totally agree with both of you. I think it's stinky they haven't offered to do anything. I will post my latest reply below from them, but as you will see they mention "only the best for fall", this is very presumptuous thinking I will stick around after this mess. They need to make nice now, so I want to stick around for fall.

We understand your frustration but promise you will receive your summer box. We are working with UPS and our warehouse today to finally settle this. We apologize for the inconvenience and promise only the best for fall.

xoxo,

Team Zoe

 

[MarieS]

My tracking sat at label produced from the July 3rd, Friday before the 4th of July weekend until July 8th.  Then it started moving.  I'm guessing that the folks at Zoe Report took some holiday time in the Hamptons and forgot that there was a big internet world watching.  When are then sending the fall box?  If they picked the Labor Day weekend we can look forward to another cluster f.

That said my box is arriving on 7/14.  I didn't get a note about an extra item but something that is promised for 7/1 and arrives 2 weeks later isn't the professionalism Rachel likes to present.

 

[s112095]

Mine sat for almost a week before it started moving. Hopefully they find the rest of them and at least ship them something other than ground. 

 

[Geek2]

I used the exfoliator yesterday and all I can say is wow. When I was using it I thought "hmm this reminds me of the Korean exfoliators I have." I looked at the bottle closer and it said "Made in Korea". No wonder it worked so well. I'll definitely add this to my skin care rotation. It exfoliated so well and my skin looked so much brighter and smoother after. 

 

[MET]

I used the exfoliator yesterday and all I can say is wow. When I was using it I thought "hmm this reminds me of the Korean exfoliators I have." I looked at the bottle closer and it said "Made in Korea". No wonder it worked so well. I'll definitely add this to my skin care rotation. It exfoliated so well and my skin looked so much brighter and smoother after. 

I tried it this morning and my skin definitely feels smoother!  I absolutely love the Too Faced lip color; I tend to buy a lot of lipsticks and glosses (I mean a lot of them) and I really think that this color is so complimentary.  Thumbs up on the entire box! 

 

[Geek2]

I absolutely love the Too Faced lip color; I tend to buy a lot of lipsticks and glosses (I mean a lot of them) and I really think that this color is so complimentary.

I agree! I have so many lipsticks and glosses but the last couple of days I've used the Too faced one only and really like it. The color is great. It has definitely become my favorite.

 

[Guest]

did anyone's skin burn a little bit when they used the ORG? 

I'm also selling the purse, please pm me if interested! We can work something out over paypal. /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[sparklesgirlxox]

My tracking has not appeared and its been around 10 days. I got sent tracking that does not work.. Has this happened to anyone else. Have you all  got your box?

 

[Saffyra]

My SIL said her tracking did nothing but she got her box anyway even though it never updated. So weird. I think it really did have something to do with UPS. At least one batch of boxes anyway.

 

[Saffyra]

did anyone's skin burn a little bit when they used the ORG? 

I'm also selling the purse, please pm me if interested! We can work something out over paypal. /emoticons/[email protected] 2x" width="20" height="20" />

Do you have sensitive skin? This does have some citrus extracts in it which can be irritating for sensitive skin. This is not actually a peel in the sense that it "peels" away the top layer of your skin like you might think from their advertising. It's just a peeling cleanser similar to what many kbeauty companies sell. There are no acids in it other than vitamin C.

In other words, it shouldn't burn and if it does I would definitely stop using it. My only guess is that it's the grapefruit extract but I'm not an expert. Hth.

 

[fancyfarmer]

My tracking has not appeared and its been around 10 days. I got sent tracking that does not work.. Has this happened to anyone else. Have you all got your box?

you aren't alone. There are definitely some of us in the same boat.

 

[vegmakeup4life]

I just tried out the facial exfoliater and wow, does it work. I think I was due but a lot of dead skin slogged off. I did 2 rounds. My skin is super soft now. I put on some self tanner afterwards and hoping for the best! Cool product!

Sounds like exactly what I need with this rough summer humidity. Do you have a direct link to purchase? Thanks!

 

[Geek2]

Sounds like exactly what I need with this rough summer humidity. Do you have a direct link to purchase? Thanks!

Here is the website for the facial peel. http://www.orgskincare.com/collections/all

 

[vegmakeup4life]

@@Reija thank you!!

 

[Saiza]

I just checked my tracking this morning and my box has finally been scanned. It's scheduled for delivery this Friday, 14 days after it was "sent". I'm definitely not happy with my 1st experience and will be canceling as soon as I get my box. I even emailed customer service last week and never heard back. 

 

[boxesandboxes]

I did want to highlight that if you reply to the emails, they are not monitored (and state it on the email). I made that mistake once. I looked up the email address and got a response.  Just mentioning in case anyone else did this too.