Birchbox October 2012

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{redacted}? Seriously?

Originally Posted by Angelalh /img/forum/go_quote.gif

HOW IS A FOIL SHAMPOO/CONDITIONER 2-3 USES????????

or foil face wash??? of the dot of lip gloss?????

they are seriously {redacted}!!
 
Originally Posted by MyriadVoices /img/forum/go_quote.gif


I have to agree... I usually use a quarter-size amount of shampoo and conditioner each in the shower, and a large pea-size amount of most face products.
I wish I only needed a quarter-size amount! I need a complete palm full of shampoo/conditioner to wash my hair properly. It's halfway down my back and super thick - I have enough hair for about 3 or 4 people lol. Every time I go in for a trim, it looks like there's no difference in my hair but then I look down and it's like "why is there a black puppy in the salon?" Cousin Itt would be jealous of my hair.

 
It's October 23 and I still don't have my box.  Lovely.  I got an email on Oct. 11 providing a tracking number and saying that it would be mailed by Oct. 13.  But as of today, the tracking number is still not showing that it has even been shipped.  I emailed BB 4 days ago (after waiting a week and not having the tracking number work), and they never got back to me.

Philosophical question of the day: Which is better--no box or a crappy box with fingerprints in the products?
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Originally Posted by CherBear711 /img/forum/go_quote.gif


Philosophical question of the day: Which is better--no box or a crappy box with fingerprints in the products?
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That's a tough one. I'm leaning towards no box only because you don't know where those fingerprints originated. Granted a fingerprint doesn't sound like much, but from a contamination standpoint, you don't know what germs were on the originating finger.

 
Originally Posted by CherBear711 /img/forum/go_quote.gif

It's October 23 and I still don't have my box.  Lovely.  I got an email on Oct. 11 providing a tracking number and saying that it would be mailed by Oct. 13.  But as of today, the tracking number is still not showing that it has even been shipped.  I emailed BB 4 days ago (after waiting a week and not having the tracking number work), and they never got back to me.

Philosophical question of the day: Which is better--no box or a crappy box with fingerprints in it
No box here either. My tracking gave me TWO different delivery dates and the box never showed up on either one.

 
Originally Posted by Angelalh /img/forum/go_quote.gif


HOW IS A FOIL SHAMPOO/CONDITIONER 2-3 USES????????

or foil face wash??? of the dot of lip gloss?????

they are seriously {redacted}!!
WHAT IN THE HELL ?

Listen, I work with kids every day who struggle with special needs, with learning disabilities. Even in the year 2012, some doctors will still diagnose a child "mentally retarded".

I find this very {redacted} offensive. 

 
Originally Posted by mimosette /img/forum/go_quote.gif

WHAT IN THE HELL ?

Listen, I work with kids every day who struggle with special needs, with learning disabilities. Even in the year 2012, some doctors will still diagnose a child "mentally retarded".

I find this very {redacted} offensive. 
  and I'm sure some find your language pretty offensive, too. Calm down, it's just a make up thread. Nobody was intentionally insulting those with special needs.

 
Originally Posted by injectionenvy /img/forum/go_quote.gif


  and I'm sure some find your language pretty offensive, too. Calm down, it's just a make up thread. Nobody was intentionally insulting those with special needs.
Agree. 

 
Originally Posted by injectionenvy /img/forum/go_quote.gif


  and I'm sure some find your language pretty offensive, too. Calm down, it's just a make up thread. Nobody was intentionally insulting those with special needs.
Very true....

 
If you have not gotten your box, I bet you won't. There are postings all over FB that people have been told that BB oversold this month.

Zadi, I hope you will edit the post with the offensive r-word in it. Disability advocates have been trying to remove that usage from the lexicon since the 80s and it as offensive to many people as other derogatory and dehumanizing language used to describe race or ethnicity. Intentions do not matter.

 
Was this an actual goop box!? (I know not the sizes but the sample's themselves) If so I am totally jealous!

Goop_FeatureShop_700x350.jpg


 
Originally Posted by bbbrandnewww /img/forum/go_quote.gif

Here's a picture of box 23:

this is the box I'm supposed to get :( /emoticons/[email protected] 2x" width="20" height="20" /> a couple weeks ago I complained to bb that my box had not shipped and got 100 points.... now I got an e-mail last week saying my box shipped. I still don't have any shipping information about it even though its supposed to be up in 24-48 hours... I'm betting bb won't give me anymore points for my trouble but it still makes me mad. I cancelled. I'm sick of dealing with all the issues, I'll be lucky if I get my box at all.... but even if I do it probably won't come until november. I bet they haven't even shipped it yet.

 
Originally Posted by nelliebelle1197 /img/forum/go_quote.gifZadi, I hope you will edit the post with the offensive r-word in it. Disability advocates have been trying to remove that usage from the lexicon since the 80s and it as offensive to many people as other derogatory and dehumanizing language used to describe race or ethnicity. Intentions do not matter.
Yes. :) /emoticons/[email protected] 2x" width="20" height="20" /> And let's also ban uses of the word "lame" because it might offend people who are unable to walk, and while we're at it, "dumb" and all those archaic medical terms used to referral to someone with mental or physical disabilities.

Let's also ban swearing because it might offend our delicate lady sensibilities, and we can't have that now, can we?

Regardless of whether you find its use offensive or not (and I do think it was offensive here), I don't think MuT should be in the business of censoring what people say. Should the OP know better? Yes. And after jumping on her, I doubt she'll forget it now. Live and learn. Unless if someone is outright saying discriminatory things or trolling or picking a fight, it leaves a bad taste in my mouth. How do we draw the line between banning things we find offensive, and what GlossyBox or The Look Bag is doing -- banning people they find "offensive" on their facebook wall?

Just my 2 cents.

 
I have a question hopefully someone can help me with.  I ordered items from Birchbox which came to a total of $30.  I used 300 points to pay for it.  I wanted to return an item which cost $15.  Will I receive 150 points back or do they only deal in 100 increments?  Also, how does that work if you buy something that cost $15.00 and have 200 points.  Do you get 50 points back or do they round up?  Thanks for the help, I am fairly new to Birchbox.  

 
HI I was wondering if any of you know how long it typically takes to get a replacement box? My box was ruined and I spoke to them last week and I was wondering if anyone knew, thanks!

 
This month also marks my 12 month anniversary and I have not received a discount code either. I emailed BB and was told I should be receiving it next month. Doesn't really make any sense to send my 12-month anniversary code during my 13-month considering I have received all the other codes during my anniversary months.
Thanks for that clarification. I guess I'll wait to order until next month.
 
Ladies, here are the two emails I received today. In spoiler tags to condense.

Hi,

Thanks for providing your email. It looks as if your reshipment is backordered because sadly the box is out of stock.

I can reship you a different box, but this would just take a while for you to receive it. The other option so you don't get two boxes at the same time is for me to place and order for your next month's box to be on us.

Which would you prefer?
And then this one an hour later. 

Hi,

Thank you so much for being in touch and I'm so sorry for my delay! As you now know since your correspondance with Loren, we've had a very high volume of emails this past week and we are so sorry that your query has gone unaddressed.

As Loren confirmed, some replacement boxes are taking some extra time to go out this month. On behalf of all the trouble, and to ensure that you are not charged a second time when you are awaiting your October shipment, I have just made sure that your charge next month will be waived. Please do not expect a charge for the month of November. I'm so sorry about this and if there is anything I can do to assist you further in the meantime please let me know. The replacement box should still be on the way and if anything changes I will be in touch to let you know.
What the lump? I responded to that second email to ask if they were just sending me a different box then. I got an email from BB that officially has waved the November BB fee, which is nice. I'd still like to know about my replacement box, but now I'll have to wait for the response to that email. 

 
I was just told by BB that they are out of replacement boxes and will waive next months fee in place of my missing box. We shall see. But no matter what, November is a make it or break it month for me.
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