Birchbox October 2012

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Originally Posted by JamieO /img/forum/go_quote.gif....because somewhere in the bumble-headed BB universe....
That made me imagine airheaded Dr. Seuss characters running around their office wearing *Birchbox pink* lipstick and those awful stick-on eyeliner stickers.  Thanks for the laugh!

 
Originally Posted by JamieO /img/forum/go_quote.gif

Last month my Vasanti sample was open and oozing when I got my box. I emailed them to let them know, and they didn't send me a reply, but I did get a shipping notice. Actually, I got 2, because somewhere in the bumble-headed BB universe, they sent me 2 replacements, while other people were told they were out of samples or given points or whatever. Evidently they have no communication there. I'm not necessarily complaining about it, but I felt terrible for the people who kind of got screwed last month, and the inconsistency of the customer service in general. I just signed up for Beauty Army, I'm already getting Ipsy, and I think for now, until they get their s**t straight, I'm saying bye-bye to BB. If my damn box would just get here so I can get my points and cash them out....
I wish they would have screwed up and sent me a different box, but I just checked my account and on my order page it shows box 11. Damn. Oh well. But now I have to play the waiting game again. :( /emoticons/[email protected] 2x" width="20" height="20" />

 
Originally Posted by drk51284 /img/forum/go_quote.gif

This is a throwback to September, but does anyone know if Color Club made a color similar to the rose gold that wasn't "Put a pin in it"? I picked up a set of 7 polishes for $8 and one is a rose-metallic, but seems to lean a little more silver than I'd imagined (I haven't seen "put a pin in it" except on the interwebs, and this looks the same). I happened to drop into Target and see Essie's "Penny Talk", which people said was similar - but that one definitely ran more gold/copper in tone. I feel like tracking down Color Club names is pretty much impossible, so if anyone has anecdotal evidence, I'd appreciate it!

I LITERALLY just bought this today at Ross for $6! The main reason I bought it is for the rose gold color. I think it looks VERY similar to Essie's 
smile.gif


 
Got my box today, Box #1, here's a picture.


BB sent me a gray colored nail polish this month and last month. Why would they send someone the same color two months in a row? I'm trying to decide if I should contact them. I know it may be silly but I'm really annoyed by this, more than I probably should be. Should I just let it go?

 
My box just arrived and I am pretty happy with it.  I got box 16.



I have seen people complain about the size of the jouer lip treatment, but I have one I got from jouer about a month ago and i have used it almost every day and it is about half full now.  I don't know if it is just me but lip products always last me a very long time, and I usually end up losing it before it runs out (this includes chapstick, lipstick etc.)

Also, the malin+goetz cleanser is listed as a "beauty extra"
 
I called them too about the fact that box 3 is so epically late and I basically told them it wasn't fair that the 20% promotion ended before I got my box, and the CS rep I talked to  promised that I could get 20% off and use my points if I contacted her later on. If this is an issue for you (not having your box and your 3/6/9mo coupons expiring) then you can try talking to them.

Honestly I would've liked something better than "I can place the order for you" but whatever.

Box 3 really is the punishment box. I don't even mind what they sent me, I just mind that they're ridiculously tiny sized.

 
Originally Posted by Kyuu /img/forum/go_quote.gif

I called them too about the fact that box 3 is so epically late and I basically told them it wasn't fair that the 20% promotion ended before I got my box, and the CS rep I talked to  promised that I could get 20% off and use my points if I contacted her later on. If this is an issue for you (not having your box and your 3/6/9mo coupons expiring) then you can try talking to them.

Honestly I would've liked something better than "I can place the order for you" but whatever.

Box 3 really is the punishment box. I don't even mind what they sent me, I just mind that they're ridiculously tiny sized.
Soooo not only is your box really late but they tried to get your $ too by trying to get you to order something on the phone? Wow bb. Money hungry aren't they? :/

 
^ hmm I never received any 3/6/9 promotions, and I've been subbed since last September (aside from jan/feb).

Gotta say, as much as I disliked this month, I think my worst box was December's:



orange drink powder, a tiny tube of hair oil that leaked over everything, two pieces of two-sided tape, a miniscule lip gloss, hippie perfume sample, and a $3 porefessionals sample. that's why i quit BB for two months :p /emoticons/[email protected] 2x" width="20" height="20" />
anyone have any recommendations from the BB store? I have $30 in credits, and I think I'm going to cancel soon--but not before I take advantage of the free shipping :) /emoticons/[email protected] 2x" width="20" height="20" />

 
Originally Posted by quene8106 /img/forum/go_quote.gif

Soooo not only is your box really late but they tried to get your $ too by trying to get you to order something on the phone? Wow bb. Money hungry aren't they? :/
Yeah but I was working, and I was in a car and they didn't respond the 4 times I called  them earlier in the day so I was more or less in a pinch to actually just tell them about their BS. 

 
Originally Posted by quene8106 /img/forum/go_quote.gif

Soooo not only is your box really late but they tried to get your $ too by trying to get you to order something on the phone? Wow bb. Money hungry aren't they? :/
The poster made it seem like they were enquiring about making a purchase when they called, they just wanted to be able to use the 20% off after they have actually tried out the products.  I don't think the CS rep just brought up making a purchase.

 
Originally Posted by Kyuu /img/forum/go_quote.gif

Yeah but I was working, and I was in a car and they didn't respond the 4 times I called  them earlier in the day so I was more or less in a pinch to actually just tell them about their BS. 
oh okay. got it. four times? damnnnn. i still think that they were all celebrating someone's birthday in the office based on that chicken pic on instagram

 
I got my Birchbox!!! This is box 10:

553505_546634972019981_2075276810_n.jpg

The Eve Lom Cleanser is a foil packet, as we know but it's full enough I can use i 2 or 3 times.

The Eve Lom Muslin Cloth is full size and I am excited to see how it exfoliates my skin The Orofluido smells amazing and I love hair oil The Jouer is tiny but will go in my purse. For me, I can never have enough chap stick and lip treatments.
The Caudalie is tiny as well but mine is full. I can use it easily all week
The Luna bar is my breakfast tomorrow, I love bars of all kinds and I think Luna bars are good. I have had many that are gross but not Luna.
The Kusmi Euphoria tea is so good! It's chocolate orange and I put vanilla creamer in it. So decadent. The detox I will save for later.
The items are small but I love this box. It will be fun to try the face stuff and hair oil. 
 
Win for me.

 
Originally Posted by americanclassic /img/forum/go_quote.gif

HAHAHAHAHAHA at least they don't advertise themselves as "4-5 deluxe samples" anymore :p /emoticons/[email protected] 2x" width="20" height="20" />. I got the below samples, plus a fiber bar, some tea packets, the DDF cleanser:



The cleanser is 4 oz, but I'm reallly hesitant to try it because the only other DDF product I tried (from Sample Society) gave me the worst allergic reaction I've had in years. There aren't any ingredients listed, so I'll have to look that up somewhere.

I'm actually not too bummed by the box, but only because I like tea :p /emoticons/[email protected] 2x" width="20" height="20" />. the couple tea packets are literally the only thing I'm excited about.
I had a terrible allergic reaction to the DDF cleanser. It's still healing and its been three weeks!! Yikes, be careful!!

1

 
Originally Posted by meetcutecrystal /img/forum/go_quote.gif

I got my Birchbox!!! This is box 10:

553505_546634972019981_2075276810_n.jpg

The Eve Lom Cleanser is a foil packet, as we know but it's full enough I can use i 2 or 3 times.

The Eve Lom Muslin Cloth is full size and I am excited to see how it exfoliates my skin The Orofluido smells amazing and I love hair oil The Jouer is tiny but will go in my purse. For me, I can never have enough chap stick and lip treatments.
The Caudalie is tiny as well but mine is full. I can use it easily all week
The Luna bar is my breakfast tomorrow, I love bars of all kinds and I think Luna bars are good. I have had many that are gross but not Luna.
The Kusmi Euphoria tea is so good! It's chocolate orange and I put vanilla creamer in it. So decadent. The detox I will save for later.
The items are small but I love this box. It will be fun to try the face stuff and hair oil. 
 
Win for me.
those things in the corner on the left look and are shaped like colored sanitary pads lol
 
Quote: Originally Posted by meetcutecrystal 

I got my Birchbox!!! This is box 10:

Warning: Spoiler! (Click to show)
553505_546634972019981_2075276810_n.jpg


Warning: Spoiler! (Click to show)
   
 
 
 
 
 
 
 
those things in the corner on the left look and are shaped like colored sanitary pads lol

That was my first thought as well! I am quite happy that I got two lifestyle extras. I mean I got two kinds of tea and a Luna bar. That beats a damn tili bag any day!

 
 

 
I got Box #2 today. It smells really strange...but anyway, it had:

Full Size Essie Fair Game

Joanna Vargas Daily Serum Marie Veronique Organics Body Oil Sprout Lip Balm   The serum is not very big...nor is the body oil. A bit underwhelming, but there's the Essie...   and the Luna bar!
 
Originally Posted by MissLindaJean /img/forum/go_quote.gif

Lol, agreed. You don't turn profits by giving stuff away.

I've never done retail, but think most jobs tie back into CS and how you treat people. You're an employee and your actions or reactions truly do reflect on your company that's employing you..ie MAC nasty mean girls lol! When I worked in a restaurant as a teen, if I acted like a boob, no tips and yes, the tables would be grosser than usual. I work in a hospital now and believe me, people feel like there's no one else who understands or is as sick as them. Perspective people.. I can't pull retail, I'd be fired because I have a hard time not filtering a response. My job, I know people are sick and feel poopy, so naturally they'll behave so at time. My very first job as a housekeeper was enlightening, too. The expectations and entitlements people think they're due is mind boggling.
Well said.

 

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