Birchbox November 2012

[lovelywhim]

Originally Posted by bluemustang /img/forum/go_quote.gif
I can't get dry shampoo to work for me.. I've tried suave and Oscar Blandi.. But not the Lulu powder.. I looked good right after but doesn't last long. Do I not sure enough?? Too much? Gah.. I wish it would work!

I know how you feel! I would love nothing more to get a truly awesome dry shampoo but nothing I've used yet has become my "holy grail" product.

Originally Posted by heartsandwhimsy /img/forum/go_quote.gif

Suave is crap (in my opinion) and Oscar Blandi is meh... try the Bumble and Bumble it's amazing!  I also like the big sexy hair dry shampoo which is a bit more affordable.

Yeah, I tried the Suave one before and it didn't work well for me no matter how much I used. I'll try the B & B and BSH ones though! I'll hold off on the BSH one just in case it happens to come in next month's Ipsy bag (some people said it was in Michelle's day-in-the-life video at the HQ).

 

[Marshie]

My second box shows as delivered on the 17th. I don't have my box. : I'll give it a day or two because this has happened a couple times before & it shows up in my mailbox a week after.

 

[msdollfaced]

Originally Posted by Angelalh /img/forum/go_quote.gif

grrrrrrrr.... i live in illinois, and i just checked my tracking and saw this

it was in illinois.... and somehow went to california??? lol

Date/Time
Event Name
Location
18 Nov 2012 12:13 Package processed by local post office
BELL GARDENS, CA 15 Nov 2012 18:42 Package processed by local post office
FOREST PARK, IL 15 Nov 2012 18:13 Package processed by local post office
FOREST PARK, IL 15 Nov 2012 12:33 Shipment Info Received by Post Office
FOREST PARK, IL Date
Description
Location
Nov 15 2012 Ready for post office entry Carol Stream, IL Nov 15 2012 Package received by dest MI facility Carol Stream, IL Nov 14 2012 Package transferred to dest MI facility Edgewood, NY Nov 13 2012 Package processed by Mail Innovations Edgewood, NY Nov 13 2012 Package received for processing Edgewood, NY

I live in Illinois too, I thought the post office by my house was terrible. That's just wrong! 

 

[prachisrk]

Its been like w weeks since my tracking # hasn't updated. Grr

 

[Jo Cres]

haha i love this post! i orderded these along with the eve lom clenser. i can't wait!!!!

 

[queenofperil]

Between the FULL SIZE Kiehl's Ultra Facial Oil Free Cleanser that L'Oreal sent me for free through that survey thing and getting my Birchbox today, I'd say I had a pretty rad mail day. The Atelier Cologne didn't smell nearly as offensive on my skin as it did in the vial, but I still wouldn't wear it/purchase it. But sweet potato chip Jesus, was that candy bar good. I could eat another ten of those right now. 

 

[Kristin1387]

ahh i dont know what to get with my points!

 

[Kaylay]

From my second sub my tracking want updated at all (got it on the 16th) but my box still shows what it originally had....if it changed I'd be so pissed!

 

[quene8106]

Soooo BB sent me a longggg response as to why I should like my punishment box.  I changed my profile settings after finding out what I was getting in my box (changed them yesterday but I sent the e-mail last week) but she was trying to say that these were my settings since I resubbed back on the 10th -_- /emoticons/[email protected] 2x" width="20" height="20" />.  At least it wasn't canned (for the most part). Check it out under the spoiler...

Hi Quene,

Thanks so much for being in touch and I'm so sorry for any trouble. We always hope that your shipment is nothing less than a delight to receive and we deeply apologize for any disappointment you've felt. We truly appreciate your feedback, and I have passed along your comments and concerns to the appropriate teams for future consideration.

While we pride ourselves in hand delivering curated boxes of luxe beauty samples to our subscribers every month, we also feel that the Birchbox service offers much more than that. The mission of our business is to offer you the unique experience of trying an amazing array of products before you consider buying them.

Since we curate between 30-40 different boxes each month. Each box is curated and allocated based on three main factors. The first factor that plays a roll in curation and allocation is the samples we actually receive from the brands each month. The second factor is based on the subscriber's history and to ensure that no duplicate samples are received. The third and final factor - which is actually one of the strongest influences in the allocation process - is the subscriber's Beauty Profile.

I know that you said you updated your profile hoping it would help us send you boxes most compatible to you, but after taking a look at your profile, I can offer suggestions that could increase your chance of receiving products that you will find more suitable for you!

First, I would recommend choosing more than one option for the areas that allow you to select more than one. If you choose to not update all areas, I would at least try to add to the hair and skin concerns. Choosing one option does limit the number of options available to you each month, while choosing none will force our system to allocate samples that have a less specific target.

For example, you mentioned that you would have liked to receive the Lulu Organics Hair Powder - Lavender + Clary Sage. This product was targeted for customers with oily hair. You have only marked down "thick" in the Hair Type section. I would recommend adding all selections that apply to you.

You received the MCMC Phoenix Fragrance in your box this month because we noticed that you have marked "Fragrance" as your splurge item. We featured the founder of the MCMC brand this month, and felt it would be a great product for those fragrance lovers to get to try. (MCMC Founder's Video: http://birch.ly/T6EY0j)

The Kiehl's Creme de Corps - 1 Liter and the Masqueology Revitalizing Eye Mask are both great products that are not specific to a skin type or concern. I would recommend checking out the Masqueology Revitalizing Eye Mask video. ( http://birch.ly/Wraete) It is one of our Birchbox's favorite products this month!

Please keep in mind that Birchbox is a full-service beauty company - not just a makeup sample subscription. We try to send the best products from across the entire beauty spectrum, whether it's hair care, skin care, color, or others. I appreciate your feedback but unfortunately at this time we do not have the option to exclude specific types of beauty items. Please know that we take our customer feedback very seriously and pass all information along to our Beauty Partnerships team.

Luckily, since we never duplicate samples an item that you may have coveted from someone else's box may very well be yours next month (and vice versa). We hope you understand that we try to make this as fair, and as equal as possible every single month.

I hope my email assured you of the value of your purchase and our appreciation of all of your feedback. As a new company we're always looking to grow and make improvements.

If you'd like to discuss anything further, you can also give us a call at 877-487-7272 (9a-5p EST) and we'd be happy address all of your concerns! Have a great day!

Best,

------------
Alexandra

 

[heartsandwhimsy]

Originally Posted by lovelywhim /img/forum/go_quote.gif


I know how you feel! I would love nothing more to get a truly awesome dry shampoo but nothing I've used yet has become my "holy grail" product.

Yeah, I tried the Suave one before and it didn't work well for me no matter how much I used. I'll try the B & B and BSH ones though! I'll hold off on the BSH one just in case it happens to come in next month's Ipsy bag (some people said it was in Michelle's day-in-the-life video at the HQ).

That would make me sooo happy if it was in the Ipsy bag!

 

[Antidentite]

Originally Posted by quene8106 /img/forum/go_quote.gif

"For example, you mentioned that you would have liked to receive the Lulu Organics Hair Powder - Lavender + Clary Sage. This product was targeted for customers with oily hair."

This is really interesting to me since I have DRY hair (and its marked in my profile) and they sent it to me /emoticons/[email protected] 2x" width="20" height="20" />

 

[heartsandwhimsy]

Originally Posted by quene8106 /img/forum/go_quote.gif

Soooo BB sent me a longggg response as to why I should like my punishment box.  I changed my profile settings after finding out what I was getting in my box (changed them yesterday but I sent the e-mail last week) but she was trying to say that these were my settings since I resubbed back on the 10th -_- /emoticons/[email protected] 2x" width="20" height="20" />.  At least it wasn't canned (for the most part). Check it out under the spoiler...


Hi Quene,

Thanks so much for being in touch and I'm so sorry for any trouble. We always hope that your shipment is nothing less than a delight to receive and we deeply apologize for any disappointment you've felt. We truly appreciate your feedback, and I have passed along your comments and concerns to the appropriate teams for future consideration.

While we pride ourselves in hand delivering curated boxes of luxe beauty samples to our subscribers every month, we also feel that the Birchbox service offers much more than that. The mission of our business is to offer you the unique experience of trying an amazing array of products before you consider buying them.

Since we curate between 30-40 different boxes each month. Each box is curated and allocated based on three main factors. The first factor that plays a roll in curation and allocation is the samples we actually receive from the brands each month. The second factor is based on the subscriber's history and to ensure that no duplicate samples are received. The third and final factor - which is actually one of the strongest influences in the allocation process - is the subscriber's Beauty Profile.

I know that you said you updated your profile hoping it would help us send you boxes most compatible to you, but after taking a look at your profile, I can offer suggestions that could increase your chance of receiving products that you will find more suitable for you!

First, I would recommend choosing more than one option for the areas that allow you to select more than one. If you choose to not update all areas, I would at least try to add to the hair and skin concerns. Choosing one option does limit the number of options available to you each month, while choosing none will force our system to allocate samples that have a less specific target.

For example, you mentioned that you would have liked to receive the Lulu Organics Hair Powder - Lavender + Clary Sage. This product was targeted for customers with oily hair. You have only marked down "thick" in the Hair Type section. I would recommend adding all selections that apply to you.

You received the MCMC Phoenix Fragrance in your box this month because we noticed that you have marked "Fragrance" as your splurge item. We featured the founder of the MCMC brand this month, and felt it would be a great product for those fragrance lovers to get to try. (MCMC Founder's Video: http://birch.ly/T6EY0j)

The Kiehl's Creme de Corps - 1 Liter and the Masqueology Revitalizing Eye Mask are both great products that are not specific to a skin type or concern. I would recommend checking out the Masqueology Revitalizing Eye Mask video. ( http://birch.ly/Wraete) It is one of our Birchbox's favorite products this month!

Please keep in mind that Birchbox is a full-service beauty company - not just a makeup sample subscription. We try to send the best products from across the entire beauty spectrum, whether it's hair care, skin care, color, or others. I appreciate your feedback but unfortunately at this time we do not have the option to exclude specific types of beauty items. Please know that we take our customer feedback very seriously and pass all information along to our Beauty Partnerships team.

Luckily, since we never duplicate samples an item that you may have coveted from someone else's box may very well be yours next month (and vice versa). We hope you understand that we try to make this as fair, and as equal as possible every single month.

I hope my email assured you of the value of your purchase and our appreciation of all of your feedback. As a new company we're always looking to grow and make improvements.

If you'd like to discuss anything further, you can also give us a call at 877-487-7272 (9a-5p EST) and we'd be happy address all of your concerns! Have a great day!

Best,

------------

Alexandra

I just went and changed my profile to oily hair so that maybe I will get dry shampoo in the future : )

 

[Jackieblue]

Originally Posted by Antidentite /img/forum/go_quote.gif

Quote: Originally Posted by quene8106 /img/forum/go_quote.gif

"For example, you mentioned that you would have liked to receive the Lulu Organics Hair Powder - Lavender + Clary Sage. This product was targeted for customers with oily hair."

This is really interesting to me since I have DRY hair (and its marked in my profile) and they sent it to me /emoticons/[email protected] 2x" width="20" height="20" />


I have "color treated," "dry" AND "curly" selected, and I *still* got hair powder!

 

[Antidentite]

Originally Posted by Jackieblue /img/forum/go_quote.gif


I have "color treated," "dry" AND "curly" selected, and I *still* got hair powder!

I have curly hair also!  I really wanted to try the Curly hair solutions Curl Keeper but instead I received dry shampoo. I used to feel like what you had down in your profile for "hair" was one of the most important factors and I definitely don't feel that way anymore. 

 

[lauravee]

Originally Posted by queenofperil /img/forum/go_quote.gif

Between the FULL SIZE Kiehl's Ultra Facial Oil Free Cleanser that L'Oreal sent me for free through that survey thing and getting my Birchbox today, I'd say I had a pretty rad mail day. The Atelier Cologne didn't smell nearly as offensive on my skin as it did in the vial, but I still wouldn't wear it/purchase it. But sweet potato chip Jesus, was that candy bar good. I could eat another ten of those right now. 

I bought the chuao sample pack when it first went on sale and have been eating one every night. They are divine. I have two left. I'm very sad for the end of this tradition. 

 

[marybbryant]

This is off topic, but if anyone loves the scent of Orofluido as much as I do, you will be happy to know that they now make a candle in that same incredible scent!  I just saw them on Amazon.  Now my house can smell like my hair - ha ha!  I love that scent! 

 

[quene8106]

Originally Posted by Antidentite /img/forum/go_quote.gif


This is really interesting to me since I have DRY hair (and its marked in my profile) and they sent it to me /emoticons/[email protected] 2x" width="20" height="20" />

Originally Posted by heartsandwhimsy /img/forum/go_quote.gif


I just went and changed my profile to oily hair so that maybe I will get dry shampoo in the future : )

Yeah. I changed my profile based on the profiles of the people reviewing the product on the BB page and it failed.  I also did not list my splurge as perfume at the time so that was bull.  I had it listed as a splurge since July and I had perfume free boxes until now.  

I just think that it's unfair that people got full sized mascaras and glosses while I get foil packets. I will mention some of these things in my reply to them.  This sub is hanging by a thread.

 

[quene8106]

Originally Posted by Antidentite /img/forum/go_quote.gif




I have curly hair also!  I really wanted to try the Curly hair solutions Curl Keeper but instead I received dry shampoo. I used to feel like what you had down in your profile for "hair" was one of the most important factors and I definitely don't feel that way anymore. 

It was for me.  I got the ouidad last month, and a lot of the Miss Jessie's samples back in august.  I also got the Nexxus shampoo/conditioner/creme in the September box.  I took the hair stuff off of my profile since my boxes were hair heavy and I was subbing with curlbox (a sub for curly hair women).

 

[mb214]

Originally Posted by Antidentite /img/forum/go_quote.gif




I have curly hair also!  I really wanted to try the Curly hair solutions Curl Keeper but instead I received dry shampoo. I used to feel like what you had down in your profile for "hair" was one of the most important factors and I definitely don't feel that way anymore.

I got the curlkeeper. I have fine curly hair. It didn't really do anything for me, super light formula the consistency was basically water-esque. I mean maybe, *maybe* it reduced frizz a bit (I can never really tell, because my hair does something different every single day), but every other product I have tried (from frizz-ease to salon) has worked much better frizz wise. And it did absolutely nothing for definition. Overall-not impressed. It doesn't even have a smell. I know it's a cheap product, but you're better off going to CVS and picking up anything else

 

[mks8372]

Originally Posted by marybbryant /img/forum/go_quote.gif

This is off topic, but if anyone loves the scent of Orofluido as much as I do, you will be happy to know that they now make a candle in that same incredible scent!  I just saw them on Amazon.  Now my house can smell like my hair - ha ha!  I love that scent! 

I ordered the elixir from Amazon for $22 and when I received it....it had the candle with it in a gift set!  I haven't burned it yet but does seem to have the same scent!