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- Aug 16, 2012
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Yep, that's what they said about my cupcake and I was like ??? but you're selling the cupcake. At least the cupcake is only $10.50 and so the $10 sort of recoups it, and you can other things you want.Originally Posted by amanda5139 /img/forum/go_quote.gif
After two emails and a phone call I got a *sorta* resolution with my whole missing mascara fiasco.
I was told they didn't have any replacements of that sample so she just gave me 100 points instead. I don't understand the whole not having a replacement because they sell the mascara in their shop?!
I was really looking forward to the mascara, and you can see by my box weight (.38) that something was missing. While the 100 points covers the price of my box it doesnt equal the $24.00 mascara that I missed out on because they screwed up. I'm usually always happy with my Birchboxes even when they are a dud and I spend money in the shop regularly, so needless to say I feel pretty upset.
): I'm sorry about your mascara.