Birchbox February 2015 (Spoilers)

[megabn]

consequence = no sample, even though you selected it.

Really?  That's happened to people?  I guess I haven't had a problem, although last month I got a full birchbox with the tocca handcream inside a larger box with a loose Essential Elements Sample, which is what I had actually picked.

 

[SneakyBurrito]

Really? That's happened to people?

Yep, happened to me one month, even though after I went through the old link, I e-mailed Birchbox Ops for confirmation.  They said my sample choice was confirmed AND I had screenshots.  And I didn't get the sample.  When I complained, first they said "too bad, so sad" and then when I complained a second time, they gave me a weird number of points, like 38 or something.

 

[Sunfish]

So I emailed BB CS @ 8:28 (EST..I'm in ohio so in the same time zone as they are in NYC) re: no PYS & while I still do think it's a bit nuts that are seem to be so many problems w/ the PYS system, emails, etc I want to give credit where credit wish due & say that I was/ am VERY impressed to have received an email back from them in exactly 15 min (8:53pm). Not shabby by any customer service or communication standards, nevermind between 8:30 & 9pm. So i genuinely do give them props for that. That email said I would be all set to receive the RTR box, that I would soon receive a confirmation email, etc. thanks for the encouragement on here to email rather than continuing to wait.

I did then finally receive THE email just before 9pm; it says 8:30 on it but it didn't actually show up in my inbox until after I rec'd the reply from CS @ 8:48. Just to be thorough I did use my link then as well to also reserve the RTR box, though since I took a break from stalking my email after hearing back from CS I didn't do so until just before 11; at that point all options were still available. I rec'd my confirmation email @ 11:11 so that seems much more related to my choice via the PYS link/ page than by way of earlier email to/from CS but either way hopefully my bases are covered!

 

[Anne Questra Sutkoff]

Everybody in the opera died at the end, but I managed to reserve the curated box and the sea salt spray during intermission, so that mitigated the tragedy a bit!

 

[tacehtpuekam]

Never got my e-mail! Not a huge deal since I wasn't planning on picking anything, but I e-mailed them anyway because I don't want that to be a regular thing. 

 

[Jasujo]

The pick is tough this month! I can't decide between the sea salt spray or the Guest Editor box! 

 

[TippyAG]

I wish there was a place with in your account settings on the Birchbox website to make your selection. My mom lets me manager her birchbox (buying products with her points/CC she wants after sampling, filling out her reviews for her, etc) but she lost the info and has given up signing into her email. (She said she's "quit the Internet" whatever that means! Lol)

I know she would love the curated box, but I have no way of getting it for her. Do you think I could call in on her behalf? Or email from my account on her behalf? Anyone else have experience with anything similar?

 

[TooMuchElectric]

I can't decide!!!! I even watched the video to see if I could be convinced to love something.

I'm okay with, though not excited about, any of the PYS. I'm most curious about the hair thing, but for some reason I'm put off by the fact that they won't share the brand name. I know we've figured it out, it just irritates me that they're making it secret in the first place. I don't know why.

I want several of things in the curated box, but I want to be surprised even more. Last month, most (all?) of the items in the curated box showed up in other boxes. Hopefully that happens again this time.

 

[kittenbiscuits]

I can't decide!!!! I even watched the video to see if I could be convinced to love something.

I'm okay with, though not excited about, any of the PYS. I'm most curious about the hair thing, but for some reason I'm put off by the fact that they won't share the brand name. I know we've figured it out, it just irritates me that they're making it secret in the first place. I don't know why.

I want several of things in the curated box, but I want to be surprised even more. Last month, most (all?) of the items in the curated box showed up in other boxes. Hopefully that happens again this time.

Yeah that really bugs me too. I want to know what the brand is and it doesn't make me curious to buy it.

 

[Noel Snow]

I wish there was a place with in your account settings on the Birchbox website to make your selection. My mom lets me manager her birchbox (buying products with her points/CC she wants after sampling, filling out her reviews for her, etc) but she lost the info and has given up signing into her email. (She said she's "quit the Internet" whatever that means! Lol)

I know she would love the curated box, but I have no way of getting it for her. Do you think I could call in on her behalf? Or email from my account on her behalf? Anyone else have experience with anything similar?

I called last night because I got too impatient. The only thing they need is the email address used to order in the first place. You could call pretending you are her and explain that you quit the internet, but want the editor box because your net savvy daughter recommended it. 

 

[SouthernSass]

I wish there was a place with in your account settings on the Birchbox website to make your selection. My mom lets me manager her birchbox (buying products with her points/CC she wants after sampling, filling out her reviews for her, etc) but she lost the info and has given up signing into her email. (She said she's "quit the Internet" whatever that means! Lol)

I know she would love the curated box, but I have no way of getting it for her. Do you think I could call in on her behalf? Or email from my account on her behalf? Anyone else have experience with anything similar?

I had to call about my Mom's account back in November. I had no problems.

 

[nikkiaust17]

since aces pys choice emails didnt go out until 8pm last night, are ours going to be late also?? ill have to wait till noon to see i reckon

 

[button6004]

I ended up going for the Sea Salt Spray. Hopefully I'll like it better than some of the others I've tried and ended up not liking.

 

[catipa]

I picked the Sea Salt spray this morning.  I forgot to check my email last night, but everything was still in stock today.

 

[erinedavis44]

I picked the RTR on my main account and the makeup remover on my second account. I'm so excited to get these boxes

 

[Morgan Drewniany]

Reserved a curated box for myself! I was sitting on my inbox and I'm happy to say all the choices were still available for non-ACES. 

I was on the verge of picking the sea salt spray, but decided on the RTR box once I saw the design on the February box. Am I the only one that thinks the orange/pink is atrocious? Don't get me wrong, I love all the products in the RTR box too but what pushed me over the edge was the box design. 

 

[H_D]

I am sure I am odd man out on this but I just don't really care about my box design. I mean, if it turns out pretty, that is great, but the box design would never factor into my decision to pick something vs. another. I just don't really use the boxes or care to use them.

 

[BriBaybee]

Gorjana jewelry is on hautelook if anyone is interested. I don't think the birchbox plus stuff was on there but they have some other cute stuff.

 

[pearldrop]

What are the consequences?

During December sample choice, they did not count the choices made through previous month's link. They did not send the picked sample and made very clear on Facebook that they will not honor the choices made through any link other than the link in the e-mail they send for the month. On their system, they can view the time they sent the e-mail and the time we made the sample choice, so if the latter is earlier they know something is up.

 

[SaraP]

@@H_D me too, I do use the boxes sometimes, but I'm all about the samples.