Birchbox April 2014 - SPOILERS

[MKSB]

Quote: Originally Posted by PeridotCricket /img/forum/go_quote.gif


I call. After last month's fiasco with not getting the boxes posted on both my accounts, I have given up on the e-mail process.

Did you unsub/resub because of a promo? You're charged immediately when you resub. You prepaid for May, in that case, and won't be charged again on May 1st.

As for not getting an April box yet, they ship on or by the 10th, so it's not unheard of for them to arrive after the 20th. Have you got your tracking?
I basically just asked for confirmation that the charge was for the May box, as they sent me ANOTHER tracking email after I unsubbed and resubbed so it was confusing. Additionally, the box didn't go out until the 12th and hasn't moved since so I'm a bit unhappy with the whole thing. I used to get my box in the first week, now I'm getting them at the end of the month and by that time my box is already spoiled many times over. Thanks for the input though, the part about the May prepay made me feel a bit better. You should work for their CS department! /emoticons/[email protected] 2x" width="20" height="20" />

 

[casey anne]

Quote: Originally Posted by AMaas /img/forum/go_quote.gif
  Anyone else having issues getting onto Birchbox.com today via Firefox?  I keep getting the error page with the soggy dog in the tub.  Just tried Chrome and it's working, so maybe it's a Firefox thing. 
I'm having issues in Chrome when trying to get into my shopping cart /emoticons/[email protected] 2x" width="20" height="20" />

I have lots of gift cards to spend, Birchbox!!

 

[SOSRedAlertSOS]

I really want to spend all of my birchbox points right now. I am trying not to spend any of my *real* money online and I feel like using points would still be gratifying... but they have no pick twos available annnnd there shipping issues concern me.

 

[casey anne]

Quote: Originally Posted by KellyKaye /img/forum/go_quote.gif
  I really want to spend all of my birchbox points right now. I am trying not to spend any of my *real* money online and I feel like using points would still be gratifying... but they have no pick twos available annnnd there shipping issues concern me.
I have a giant order in my shopping cart and I have the same concerns!! And as time passes the items in my cart become "out of stock." 

 

[SOSRedAlertSOS]

Quote: Originally Posted by casey anne /img/forum/go_quote.gif
  I have a giant order in my shopping cart and I have the same concerns!! And as time passes the items in my cart become "out of stock." 
Same here, one by one slowly they go OOS to IS and I just don't trust it. Plus, I want it all at once and having to make multiple orders isn't preferable because I also want to use a 20% off code.

 

[casey anne]

Quote: Originally Posted by KellyKaye /img/forum/go_quote.gif
  Same here, one by one slowly they go OOS to IS and I just don't trust it. Plus, I want it all at once and having to make multiple orders isn't preferable because I also want to use a 20% off code.
I am totally in the same boat. I don't want to make 2 orders, but I may have too, and then just wait til next month for a new code to work for me. I DON'T KNOW WHAT TO DO!!!

 

[SOSRedAlertSOS]

Quote: Originally Posted by casey anne /img/forum/go_quote.gif
  I am totally in the same boat. I don't want to make 2 orders, but I may have too, and then just wait til next month for a new code to work for me. I DON'T KNOW WHAT TO DO!!!
One of the items I want just came back in stock last week and I don't want it to sell out, so that's the only thing making this difficult for me.

Someone help us!

 

[casey anne]

Quote: Originally Posted by KellyKaye /img/forum/go_quote.gif
  One of the items I want just came back in stock last week and I don't want it to sell out, so that's the only thing making this difficult for me.

Someone help us!
I think I'm gonna make my initial jumbo-sized order and just cross my fingers the rest (well, I now NEED the Revealed Palette) come back in stock ASAP.

 

[abbey1]

Did this happen to anyone else? I used the 200 points code, it went through no problem, and today they took 100 points away! I'm pretty annoyed!

 

[casey anne]

Quote: Originally Posted by abbey1 /img/forum/go_quote.gif


Did this happen to anyone else? I used the 200 points code, it went through no problem, and today they took 100 points away! I'm pretty annoyed!
Yup. Happened to me. Glad I had spent the points already on a gift card.

 

[ariana077]

Quote: Originally Posted by abbey1 /img/forum/go_quote.gif


Did this happen to anyone else? I used the 200 points code, it went through no problem, and today they took 100 points away! I'm pretty annoyed!
SO hapy that I already converted mine to Gift Cards yesterday!

 

[kawaiimeows]

I'm pretty pissed that they took away 100 points, I wish I would've just cashed them out onto a gift card. I had those points for almost a whole week.

Honestly, they have better things they need to be doing, like fixing the shitshow that is their logistic department since making the warehouse changes.

 

[jennm149]

Me, too and I'm pissed as well.  No notice sent or anything.  Just 100 points gone.

Not cool, Birchbox.  Just not cool.

 

[Jeaniney]

Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
  I'm pretty pissed that they took away 100 points, I wish I would've just cashed them out onto a gift card. I had those points for almost a whole week.

Honestly, they have better things they need to be doing, like fixing the shitshow that is their logistic department since making the warehouse changes.
Or maybe spending time to fix the codes in the first place! Why retroactively remove points... they must have had a LOT of people abuse the glitch. Maybe it was posted on some freebie website as a money-maker or something.

 

[SOSRedAlertSOS]

Quote: Originally Posted by abbey1 /img/forum/go_quote.gif


Did this happen to anyone else? I used the 200 points code, it went through no problem, and today they took 100 points away! I'm pretty annoyed!
This does kind of suck, it's not our fault that they don't know how to make a reliable promo code.

 

[kawaiimeows]

Quote: Originally Posted by Jeaniney /img/forum/go_quote.gif
  Or maybe spending time to fix the codes in the first place! Why retroactively remove points... they must have had a LOT of people abuse the glitch. Maybe it was posted on some freebie website as a money-maker or something.
I think you're probably right. My biggest internet shopping pet peeve is retroactively removing something, that's a huge reason why I cut ways with Zoya. Granted, I won't be cutting ways with Birchbox now but if this becomes a habit like it was with Zoya I'll be reconsidering.

 

[KatieKat]

They just took my points away too...that's sad...now I wish I had made them gift cards right away.

 

[kawaiiwoofs]

aww. poo, i wish i put mine to a gift card right away! oh well. not that big of a deal. it was still a free box /emoticons/[email protected] 2x" width="20" height="20" />

 

[casey anne]

What is so ridic about this is that the code was giving out 200 points for like 2 weeks! Way to nip it in the bud, Birchbox! Secondly, why not send out a mass email stating the error in the code and that they had to remove the extra 100 points? I've stated many times to them with in the past month that all they have to do is send out an email explaining things to their subscribers, like the shitshow shipping mess. They obviously have ALL of OUR email addresses.

 

[deactivateduser232015]

Aw... well, I'm sad but I'm not mad at Birchbox. I got mine taken away from two accounts too ): 

I tried to buy a $50 gc last night and it wouldn't let me me add anything to the cart... I think even if you tried maybe they already stalled the GC purchases when they noticed the error. If it's any consolation to anyone who wish they cashed out.

This will definitely teach me to cash out for every $10 increment I have in BB points though.