Birchbox April 2014 - SPOILERS

[natashaia]

I received an email from Birchbox this morning that says they sent me the wrong tracking number and they provided me with the "new" tracking number. IT'S THE SAME DAMN NUMBER!    It still says my box is in Mount Juliet TN since 4/4/14.  I'm going to email Birchbox a little love note now. 

Yeah mine hasn't updated since 4/4 on the newgistics link either. I'm hoping mine will just appear in my box

 

[Hottmomma80]

Got the " Oops gave you the wrong tracking number" email, Mine says arrived at shipping facility Elizabeth, NJ 07206 at 4:42 a.m. 4/13/14 its whatever, i just want my box, "send me something", we all paid so send us our boxes well at least my box has Elizabeth NJ for the 10th day, it has some change to the tracking now and it also says "can take up to 10 business days to deliver on the west coast" i live in Texas

 

[quene8106]

Sometimes it's better to not even tell birchbox about yourself. :4: PS: Was it you who had placed an order earlier last week and got a shipping number? Because I did too and I got a tracking number as well, but UPS keeps showing that it's not found. /emoticons/[email protected] 2x" width="20" height="20" /> 

It wasn't me but my ups order is stuck in who knows where because my tracking has yet to update. If the info doesn't update my tomorrow I will email them since they shipped it on a Saturday afternoon. I just want my juicy couture, diamond tray and mystery pack (please no more 100% pure mascara) /emoticons/[email protected] 2x" width="20" height="20" /> I got one of those oops emails too and I rarely receive box shipping emails anymore. I would rather have one to I don't have to log on my account each time to stalk my clicky truck. I would rather bookmark the notice in my email account.

 

[itsMac]

Quote: Originally Posted by Tamarin /img/forum/go_quote.gif
  I just got an email from birchbox saying they gave me the wrong shipping info.  The original email said it was being shipped via UPSMI but the new one says newgistics.  The tracking number was the same in both though, and I just used usps to track it anyway.  It was also already delivered so it doesn't help too much.
Got this, too! If this is an extended BB April Fool's joke...I am not laughing...

 

[kawaiimeows]

Got this, too! If this is an extended BB April Fool's joke...I am not laughing...

This sounds about right. My friend said she got a UPSMI tracking that never worked. I told her to try it in newgistics but she never did. I bet that was the problem.

 

[Rachel S]

I just got an email from Birchbox to both of my accounts saying they messed up my shipping information, and here is my correct tracking number. But it is the same tracking number as what was in the original shipping emails I got? Weird. Also, the tracking shows my boxes shipped on the 4th and didn't move again until the 12th. WTH is the hold up!?

EDIT: I should've looked through the thread first, looks like just about everyone got the OOPS email!

 

[Angelalh]

i got that email too on the box im not concerned about

the one stuck in tennessee since the 4th still have NO UPDATE

 

[katielp]

i got that email too on the box im not concerned about the one stuck in tennessee since the 4th still have NO UPDATE

Me too- as long as I get it before May I don't really care. I've already peaked at the contents and ruined the surprise for myself anyway

 

[kawaiisofoxy]

I have gotten this "Oops" email 2 months in a row.  It's not the tracking number that's incorrect, it's the shipping service.  The original email said "UPS-MI", and the updated email is for "Newgistics".  

I really hope BB gets everything put together after this move!  If they have to send me another "Oops" next month, I'm calling to whine!  Grrrr!!!

 

[mama2358]

I have gotten this "Oops" email 2 months in a row.  It's not the tracking number that's incorrect, it's the shipping service.  The original email said "UPS-MI", and the updated email is for "Newgistics".   I really hope BB gets everything put together after this move!  If they have to send me another "Oops" next month, I'm calling to whine!  Grrrr!!!

This move is definitely getting beyond annoying. There are several things I want from the shop, and they have been out of stock for weeks. I wish they would have blogged or email before the move so we knew what to expect, instead of fielding complaints after the fact. At this point, and update on how things are progressing would be nice.

 

[Angelalh]

Quote: Originally Posted by Angelalh /img/forum/go_quote.gif
  i got that email too on the box im not concerned about

the one stuck in tennessee since the 4th still have NO UPDATE
yay the email i got

Hi Angela,

Thank you for being in touch. I'm sorry to hear you haven't received your Birchbox! We strive to make every Birchbox experience perfect and we are happy to help when the chance issue does occur.

I have requested a replacement box be shipped to you. Please note that your replacement may contain different products than the items displayed in your Box Preview. It may take up to 10 business days for your replacement box to arrive; please note you will not receive tracking information for your replacement box.

We will of course be in touch with appropriate compensation if we are unable to ship you another box. If you do not hear from us within 48 hours, rest assured that your Birchbox replacement is on its way!

Please let me know if you have other questions or concerns. For further assistance, you can also give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help.

Have a great day!

Kara
Discovery Specialist

i do want my box though!!! for the first time in months im actually excited about BOTH birchboxes.... i have found them blah for a long time now!!!

 

[morethanaohk]

I just sent my main account some gift cards using points from my secondary account. The order says complete but I haven't gotten an email or anything. How do gift cards work?

 

[Bizgirlva]

I got a "oops wrong tracking number" email this morning, for a box that's already been delivered.  

I'm working what the heck is going on with my two remaining boxes, both appear to be shipped from TN however one went to Atlanta and seems to be on track for delivery later this week:



USPS says the same:



 As does Newgistics



The other is a freaking mess.  It appears to have bounced to IN, NJ, VA & PA:



However, USPS shows it's not even in their system: 



And how's this for drunk Newgistics? According to them my box is in PA as of 6pm tonight!



How the....What the...I'm just...what?

 

[Tamarin]

Quote: Originally Posted by mommamowad /img/forum/go_quote.gif
  if anyone has a TJ Maxx around them it seems ours ( in NJ ) is expanding the makeup section and they had different color Sumita eye pencils for 4 dollars. much cheaper than BB in case anyone is interested   they also have opi 2 packs for 5 dollars
WHAT.  I wish my TJ maxx could do stuff like this...I was just there on the weekend and it was just the same leftover elf stuff, and some absurdly priced OPI minis ($6 for a mini?  You wish TJ Maxx).  I have a lot more luck at Nordstrom rack - they had a bunch of Stila and some Too faced stuff there this weekend.

 

[luckyme502]

I received an oops email and I had already received my box two days earlier.

 

[mommamowad]

Quote: Originally Posted by Tamarin /img/forum/go_quote.gif
  WHAT.  I wish my TJ maxx could do stuff like this...I was just there on the weekend and it was just the same leftover elf stuff, and some absurdly priced OPI minis ($6 for a mini?  You wish TJ Maxx).  I have a lot more luck at Nordstrom rack - they had a bunch of Stila and some Too faced stuff there this weekend.
this stuff was on a display up at the row of shelves where the registers are, tons of elf palettes, the any Warhol nars mini kit from sephora for 10, and some brands i wouldn't have know if not for birchbox, so maybe they get they're dead stock

 

[elizabethrose]

Also got an oops email this morning.. I just want my box!!  It is moving though.. it's in Indiana.

 

[LindseyJ]

I just saw the code for 200 points so i decided to go ahead and get a second account! I've been thinking about adding one anyway. This just gave me more of a reason. So I got 200 on my new account and fifty on my normal one. Not bad! I was also one of the ones who had the messed up tracking. I got a new email this morning, but it still hasnt moved. Oh, well. I got my Ipsy bags last weeks and all of my other subs are coming this week so its not so bad, lol. Theres nothing im too excited about in my box this month. Mostly just the nail polish. I always love getting nail polish! 

 

[MissJessicaMary]

I got the "Oops e-mail too" and the tracking number is exactly the same and it's in the same place as it was on Saturday (NJ). I was thinking I would get my box this week, but I'm starting to wonder.

 

[klg534]

WHAT.  I wish my TJ maxx could do stuff like this...I was just there on the weekend and it was just the same leftover elf stuff, and some absurdly priced OPI minis ($6 for a mini?  You wish TJ Maxx).  I have a lot more luck at Nordstrom rack - they had a bunch of Stila and some Too faced stuff there this weekend.

I love love love nordstrom rack. They are building one in my town opening this fall. Cannot wait