Birchbox April 2014 - SPOILERS
- Thread starter RenoFab
- Start date
Help Support Makeuptalk.com forums:
- Joined
- Mar 24, 2014
- Messages
- 136
- Reaction score
- 57
Quote: Originally Posted by meaganola /img/forum/go_quote.gif
As far as getting charged before you receive your box goes, they won't run charges until the first, so you still have more than two weeks before that will happen!
I really wish they weren't using Newgistics. That is an epically shitacular shipping partner that makes them look horrible. It's one of the reasons I ended up canceling Glossybox. But! Big difference between Birchbox and Glossybox: If you reach out to Birchbox when there's a problem, they will actually respond to you. Glossybox wouldn't respond to multiple inquiries, which was the main reason I canceled. I'm lucky because two of my boxes this month are shipping UPS-MI (no word on the third box, but that's not surprising since I just resubscribed on that account Thursday), but I expect that to change so all boxes come via Newgistics sooner or later.
And boxes shipped on the 10th and not updating in tracking: This is common and actually happens to me pretty much every single month. I don't start worrying about it until the 14th, but then it will magically update and start moving, and then I don't need to bug CS about it. Given the volume of boxes that they send out, I usually figure that it's just taking them a while to get EIGHT HUNDRED THOUSAND boxes (reference here) scanned.
That's why I'm giving it until Monday or Tuesday to see if it has moved before contacting them.
Not worried about my women's subscription cause I'm still sticking with them next month but the men's subscription I will be canceling cause that is $20 and it will charge on the 15th so I will be canceling that on the 14th.
I'm hoping I can still review the men's items even thought I canceled the subscription.
As far as getting charged before you receive your box goes, they won't run charges until the first, so you still have more than two weeks before that will happen!
I really wish they weren't using Newgistics. That is an epically shitacular shipping partner that makes them look horrible. It's one of the reasons I ended up canceling Glossybox. But! Big difference between Birchbox and Glossybox: If you reach out to Birchbox when there's a problem, they will actually respond to you. Glossybox wouldn't respond to multiple inquiries, which was the main reason I canceled. I'm lucky because two of my boxes this month are shipping UPS-MI (no word on the third box, but that's not surprising since I just resubscribed on that account Thursday), but I expect that to change so all boxes come via Newgistics sooner or later.
And boxes shipped on the 10th and not updating in tracking: This is common and actually happens to me pretty much every single month. I don't start worrying about it until the 14th, but then it will magically update and start moving, and then I don't need to bug CS about it. Given the volume of boxes that they send out, I usually figure that it's just taking them a while to get EIGHT HUNDRED THOUSAND boxes (reference here) scanned.
That's why I'm giving it until Monday or Tuesday to see if it has moved before contacting them.
Not worried about my women's subscription cause I'm still sticking with them next month but the men's subscription I will be canceling cause that is $20 and it will charge on the 15th so I will be canceling that on the 14th.
I'm hoping I can still review the men's items even thought I canceled the subscription.
I told them my daughter and I recd shipping at the same time but mine is stuck. Lol this is what they told me: Thank you for being in touch! We ship out our Birchboxes in waves over the course of a few days, and attempt to have them all shipped by the 10th of the month. We do this by box type rather than by location, so shipping dates and times can vary quite a bit from month to month. Therefore, you won't necessarily receive it the same time each month, or at the same time as your neighbors. Queue eye roll
- Joined
- Oct 10, 2013
- Messages
- 241
- Reaction score
- 58
Quote: Originally Posted by Rebecca34 /img/forum/go_quote.gif
I'm another person who thinks the shipping is inefficient. I live about 2 hours from Birchbox's new distribution center in TN (in north Alabama). My box left TN on Apr 4th, arrived in PA on the 10th, and has now been sitting in IN since yesterday at 5am. When my boxes used to ship from NY / NJ, they would arrive at my house in AL in 2-3 days.
My new second subscription "shipped" on Weds the 9th, but has been sitting in TN all that time. Do you think they'll let me come pick it up?
/emoticons/[email protected] 2x" width="20" height="20" />
Really confused!
haha same. I live 20 minutes from the distribution center, since i am in nashville. Let me pick it up!
I'm another person who thinks the shipping is inefficient. I live about 2 hours from Birchbox's new distribution center in TN (in north Alabama). My box left TN on Apr 4th, arrived in PA on the 10th, and has now been sitting in IN since yesterday at 5am. When my boxes used to ship from NY / NJ, they would arrive at my house in AL in 2-3 days.
My new second subscription "shipped" on Weds the 9th, but has been sitting in TN all that time. Do you think they'll let me come pick it up?
/emoticons/[email protected] 2x" width="20" height="20" />Really confused!
haha same. I live 20 minutes from the distribution center, since i am in nashville. Let me pick it up!
- Joined
- Oct 10, 2013
- Messages
- 241
- Reaction score
- 58
it seems like a lot o the boxes that were initiated on the 4th from Tn are not updating. since its not just mine, i am not going to wrry about it unless it doesn't get here by the 20th or something. i do wish i could just pick it up- i am 20 minutes from Mt. Juliet.
meaganola
Uh Huh Her
Quote: Originally Posted by Meggpi /img/forum/go_quote.gif
I think for boxes shipped on the 4th it is reasonable to say something though.
True, but the person I was quoting had specifically said her box was shipped on the 10th earlier in the thread. I was responding to that date. Another thing I try to keep in mind: Tracking updates typically grind to a halt over the weekend with these shipping expediters, and the timeframe they quote typically means business days, which means that 48 hours starting Thursday at 4pm would mean Monday at 4pm, not Saturday. Maybe I've just been subscribing to this box for too long at the same time I've been burned by shipping with other subscription services, but I really think that panicking on the 12th about a box sent out on the 10th is *way* too soon. If it's a package from the 4th, that's a whole different issue and completely not one I was addressing.
I think for boxes shipped on the 4th it is reasonable to say something though.
True, but the person I was quoting had specifically said her box was shipped on the 10th earlier in the thread. I was responding to that date. Another thing I try to keep in mind: Tracking updates typically grind to a halt over the weekend with these shipping expediters, and the timeframe they quote typically means business days, which means that 48 hours starting Thursday at 4pm would mean Monday at 4pm, not Saturday. Maybe I've just been subscribing to this box for too long at the same time I've been burned by shipping with other subscription services, but I really think that panicking on the 12th about a box sent out on the 10th is *way* too soon. If it's a package from the 4th, that's a whole different issue and completely not one I was addressing.
Just an FYI for those of you that Birchbox sent through UPS mail connections & your shipping info isn't working... mine did the same thing, it still isn't working right now. But my box was delivered today. I took the tracking number and pasted it into the USPS site and voila! It's works on the USPS site.
There is a Dark Chocolate and Sea Salt one that absolutely tastes like sin, it's that good! It wasn't too salty at all; if anything, it was just enough salt to really intensify the chocolate.
Same for one of my 3 tracking #'s. None of them show tracking when I click them, 2 have movement in usps when I google the tracking number, and all one has is that it was printed on the 4th. At this point I figure it's a scanning issue or something, like a batch wasn't scanned in......anywhere...lol?
- Joined
- Oct 9, 2012
- Messages
- 856
- Reaction score
- 156
The honey and coconut Kind Bar is what dreams taste like. It is SO FREAKING GOOD. I'm not even a huge coconut person, either. *Tries not to eat the whole box of them that's sitting in the pantry*
Kelly Silva
Evolution of a Foodie
This pretty much always happens with most of my shipments coming from the east coast. I live in California so they get scanned at the original post office, then nothing for 7-10 days and then suddenly they're at my local post office or out for delivery. I'm usually used to my packages just not being scanned anywhere so I'll just wait and see what happens with my 3 boxes.
- Joined
- May 13, 2013
- Messages
- 510
- Reaction score
- 242
Quote: Originally Posted by Kelly Silva /img/forum/go_quote.gif
This pretty much always happens with most of my shipments coming from the east coast. I live in California so they get scanned at the original post office, then nothing for 7-10 days and then suddenly they're at my local post office or out for delivery. I'm usually used to my packages just not being scanned anywhere so I'll just wait and see what happens with my 3 boxes.
Same with me here. They all was show "picked up by shipping partner" on the 4th, but one of them just showed up in my mailbox on Thursday. I checked the tracking for that one, and it went from "picked up" to "at local post office" with nothing in between.
This pretty much always happens with most of my shipments coming from the east coast. I live in California so they get scanned at the original post office, then nothing for 7-10 days and then suddenly they're at my local post office or out for delivery. I'm usually used to my packages just not being scanned anywhere so I'll just wait and see what happens with my 3 boxes.
Same with me here. They all was show "picked up by shipping partner" on the 4th, but one of them just showed up in my mailbox on Thursday. I checked the tracking for that one, and it went from "picked up" to "at local post office" with nothing in between.
- Joined
- Apr 15, 2013
- Messages
- 248
- Reaction score
- 34
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif
Smh birchbox
I doubt Birchbox has much control over the boxes once the boxes are handed over to the shipper. 2 of my boxes that shipped on the 4th were scanned in Indiana and it says a delivery date for the 17th or 18th. I don't expect my other 2 boxes will arrive until May sometime at this rate. I made a couple of purchases in the Birchbox shop yesterday that are being shipped from the same location but going USPS and the delivery date is Monday.
Maybe if Birchbox gets enough complaints, they will change who they use for shipping.
Smh birchbox
I doubt Birchbox has much control over the boxes once the boxes are handed over to the shipper. 2 of my boxes that shipped on the 4th were scanned in Indiana and it says a delivery date for the 17th or 18th. I don't expect my other 2 boxes will arrive until May sometime at this rate. I made a couple of purchases in the Birchbox shop yesterday that are being shipped from the same location but going USPS and the delivery date is Monday.
Maybe if Birchbox gets enough complaints, they will change who they use for shipping.
I got one of my boxes today! It's Box 32, and the variations are silver Cynthia Rowley, Aquamarine Azulino Color Club, and Maple Pumpkin Seeds with Sea Salt KIND bar.
And for those who are having trouble with tracking, my tracking never updated on UPS, but according to USPS, it was picked up by a shipping partner on April 4 from Mount Juliet, TN, arrived in Mountville, PA on April 10, then went to Hebron, KY on April 11, and finally made its way to Ohio today. Hopefully everyone's boxes make it to them safely (eventually)!
And for those who are having trouble with tracking, my tracking never updated on UPS, but according to USPS, it was picked up by a shipping partner on April 4 from Mount Juliet, TN, arrived in Mountville, PA on April 10, then went to Hebron, KY on April 11, and finally made its way to Ohio today. Hopefully everyone's boxes make it to them safely (eventually)!
I just spent an embarrassingly long time reading about the shipping logistics of UPS Mail Innovations and the USPS. It was actually pretty interesting and I am mildly tempted to email someone, because I have questions about some of the details.
quene8106
bonita applebum.
- Joined
- Mar 2, 2012
- Messages
- 2,857
- Reaction score
- 1,020
Quote: Originally Posted by Tigerlilly6309 /img/forum/go_quote.gif
I doubt Birchbox has much control over the boxes once the boxes are handed over to the shipper. 2 of my boxes that shipped on the 4th were scanned in Indiana and it says a delivery date for the 17th or 18th. I don't expect my other 2 boxes will arrive until May sometime at this rate. I made a couple of purchases in the Birchbox shop yesterday that are being shipped from the same location but going USPS and the delivery date is Monday.
Maybe if Birchbox gets enough complaints, they will change who they use for shipping.
yes it is not their fault but they do decide who is their shipping partner. i don't know why they're sending ups-mi links to some people when they're using slowgistics for shipping again for the majority of the boxes.
I doubt Birchbox has much control over the boxes once the boxes are handed over to the shipper. 2 of my boxes that shipped on the 4th were scanned in Indiana and it says a delivery date for the 17th or 18th. I don't expect my other 2 boxes will arrive until May sometime at this rate. I made a couple of purchases in the Birchbox shop yesterday that are being shipped from the same location but going USPS and the delivery date is Monday.
Maybe if Birchbox gets enough complaints, they will change who they use for shipping.
yes it is not their fault but they do decide who is their shipping partner. i don't know why they're sending ups-mi links to some people when they're using slowgistics for shipping again for the majority of the boxes.
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif
yes it is not their fault but they do decide who is their shipping partner. i don't know why they're sending ups-mi links to some people when they're using slowgistics for shipping again for the majority of the boxes.
Yeah, my email had a link to UPS-MI, but my physical box label says Newgistics on it.
yes it is not their fault but they do decide who is their shipping partner. i don't know why they're sending ups-mi links to some people when they're using slowgistics for shipping again for the majority of the boxes.
Yeah, my email had a link to UPS-MI, but my physical box label says Newgistics on it.
- Joined
- Mar 24, 2014
- Messages
- 136
- Reaction score
- 57
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif
yes it is not their fault but they do decide who is their shipping partner. i don't know why they're sending ups-mi links to some people when they're using slowgistics for shipping again for the majority of the boxes.
My women's box sent me a ups-mi link and my men's box sent me the newgistics link lol
yes it is not their fault but they do decide who is their shipping partner. i don't know why they're sending ups-mi links to some people when they're using slowgistics for shipping again for the majority of the boxes.
My women's box sent me a ups-mi link and my men's box sent me the newgistics link lol
- Joined
- Jan 8, 2014
- Messages
- 236
- Reaction score
- 172
Link to what you read? And, I've got a bone to pick with birchbox right now. I'm waiting to call and complain on Monday, even though I'm dangerously close to being one of those annoying customers that complain about everything. I made an order march 28th, and that package got lost in the mail. They resent out another package for me, but they accidentally gave me someone else's order. So they are resending me my package for the 3rd time, but when I got the shipping invoice this morning one of my items ordered was not listed on the invoice. I realize that they are in the middle of a move and it getting lost in the mail wasn't their fault, but still! I can't complain too much since they gave me 200 points and let me keep the other girl's order. But I want my products!
/emoticons/[email protected] 2x" width="20" height="20" />
