Birchbox April 2014 - SPOILERS

[jbrookeb]

Those of you waiting for a full-sized item to go in stock should stay diligent about contacting BB cs. They finally acknowledged that the cologne I ordered isn't coming back in stock so I now have a store credit. I suspect lots of OOS items are apt to stay that way, even if we ordered them successfully.

 

[MissJexie]

Quote: Originally Posted by LinaMingo /img/forum/go_quote.gif


What is up with UPS? My order was due yesterday and the freaking UPS guy goes and lies and says that we were no available. He never knocked shoot he didn't even leave a notice. My package finally arrived today and guess what the box was open and empty except for the bubble wrap. I had two Paula choice face products, the black soap face cleaner and a pick two. I just can't believe this. So much for happy birthday new face regime.

UGH UPS is the worst /emoticons/[email protected] 2x" width="20" height="20" /> I feel like they dropkick boxes rather than carry them.

 

[LinaMingo]

Thankfully bb was great about it. They reordered it and gave 100 points for my trouble. I almost cried bc I want that face stuff so bad lol today is my 36th bday and I've become obsessed about my skin and pores.

 

[deactivateduser232015]

Also, has anyone even tried the concierge service for Aces? It says to schedule one, but there's nothing about how or what email to contact. 

 

[Seola]

Well, I got a freebie in my Birchbox this month.

ANTS!  Ants, ants, ants.  If I figure how to use my phone to get a picture on here (why do new phones always change something so simple!?), I'll show a photo but it was after a few minutes some scattered.  I have no ants in my mailbox and none were outside on the box.  It was inside on the lidded box and inside the lidded box.

Unacceptable after all this mess I've had this month.  Between the charging without telling, the huge delay (first time I've ever gotten Ipsy first) and ANTS with this new extra-long distance shipping, I'm over it.  And of course, I've now had to grab a couple OFF me an hour later.  One was crawling up my neck.  These ants are a bit different than what's in my yard too.  I have such an ick factor, I'm not even going to touch the food sample (another one...).  It doesn't seem pierced but I can't stomach them being on the outside and eating what's inside.

And I'm not a fan of the color club nail polish.  Metallic blue with metallic silver eyeliner.  Metallics were in fashion last year...  The nail polish dried sticky fast, but still isn't dry an hour later so either the weather did something to it or it's junk.

But ants?

*shudders*

 

[Seola]

Quote: Originally Posted by jbrookeb /img/forum/go_quote.gif

Those of you waiting for a full-sized item to go in stock should stay diligent about contacting BB cs. They finally acknowledged that the cologne I ordered isn't coming back in stock so I now have a store credit. I suspect lots of OOS items are apt to stay that way, even if we ordered them successfully.
I stalked the Camilla Glycerine hand cream for months.  I kept contacting, it came back in stock on the site but wouldn't let me order.  They finally answered one email and said it WAS in stock but by then, it had shown back out of stock on the site.  I finally got to order 5 days after that.

Did someone buy out Birchbox and turn it into... well, a mess?  I don't ever recall customer service being so bad or being so copied from a form.  My boxes (monthly or full size orders of which I have had about $700 worth of items this year) have never had problems and my samples were of generally good items.  The last two boxes were beyond underwhelming, they felt cheap.

ETA: I'm also pretty annoyed that I have to sit on a phone call to cancel my annual membership as there is no way to do it on the website either before or after and they won't accept it by email.

 

[PeridotCricket]

Well, I got a freebie in my Birchbox this month. ANTS!  Ants, ants, ants.  If I figure how to use my phone to get a picture on here (why do new phones always change something so simple!?), I'll show a photo but it was after a few minutes some scattered.  I have no ants in my mailbox and none were outside on the box.  It was inside on the lidded box and inside the lidded box. Unacceptable after all this mess I've had this month.  Between the charging without telling, the huge delay (first time I've ever gotten Ipsy first) and ANTS with this new extra-long distance shipping, I'm over it.  And of course, I've now had to grab a couple OFF me an hour later.  One was crawling up my neck.  These ants are a bit different than what's in my yard too.  I have such an ick factor, I'm not even going to touch the food sample (another one...).  It doesn't seem pierced but I can't stomach them being on the outside and eating what's inside. And I'm not a fan of the color club nail polish.  Metallic blue with metallic silver eyeliner.  Metallics were in fashion last year...  The nail polish dried sticky fast, but still isn't dry an hour later so either the weather did something to it or it's junk. But ants? *shudders*

Weirdest and most disgusting Birchbox ever. I would've called their CS immediately and had a fit.

 

[kawaiiwoofs]

Quote: Originally Posted by PeridotCricket /img/forum/go_quote.gif


Weirdest and most disgusting Birchbox ever. I would've called their CS immediately and had a fit.
same same same. i got goosebumps just reading it. ICK. 

 

[ashleylind]

Quote: Originally Posted by Pixels /img/forum/go_quote.gif
  Looks like they are going to offer Clarissonic Plus and Mia 2 in the shop!

Yay! I may have been sending them emails from all my accounts asking about the Mia 2.   /emoticons/[email protected] 2x" width="20" height="20" />

 

[ashleylind]

Quote: Originally Posted by gypsiemagic /img/forum/go_quote.gif
 

the link didn't work for me. here's the cached version.

There aren't enough likes in the world for this. I literally started 

 and my husband gave me a weird look.

 

[queenofperil]

*Immediately tries to find the resolve to save up enough points for a Clarisonic*

 

[quene8106]

Quote: Originally Posted by queenofperil /img/forum/go_quote.gif
  *Immediately tries to find the resolve to save up enough points for a Clarisonic*
i just caved in a bought a lavender clarisonic mia (or whichever one is on their website right now)

 

[Seola]

Quote: Originally Posted by PeridotCricket /img/forum/go_quote.gif


Weirdest and most disgusting Birchbox ever. I would've called their CS immediately and had a fit.


Quote: Originally Posted by usofjessamerica /img/forum/go_quote.gif
  same same same. i got goosebumps just reading it. ICK. 
I tried, sat and waited and did the message thing but it never went anywhere.  I tried to call after hours to leave a message and it still says "All specialists (or whatever it was) are currently assisting other customers".  It's really weird.  I'm not sure if they forgot to forward it to the right message, they were shut down today due to the holiday or what, but I'm going to try again on Monday.  I'm guessing there are still a ton of people who never got their boxes and are dealing with that?  I don't know.  Whatever is going on there is just... off.

 

[ScoutSays]

Thankfully bb was great about it. They reordered it and gave 100 points for my trouble. I almost cried bc I want that face stuff so bad lol today is my 36th bday and I've become obsessed about my skin and pores.

/emoticons/[email protected] 2x" width="20" height="20" /> sorry for the bad luck! I hope your birthday was great otherwise! Happy birthday!

 

[CharstarWishes]

the link didn't work for me. here's the cached version.

Thís is what I am saving up for, almost. 1/3 of the way there. I do hope they add another 100 point incentive code, cancel then rejoin and pre pay for June.

 

[jbrookeb]

I just noticed the disclaimer at the very bottom of this pic. Has it always been there?? Pretty sure we were getting around shipping fees by tacking on something sampled from the month's box (like a $5 tea or chocolate), but now it's saying there has to be a $10 minimum. Errrr....

 

[KayEss]

I just noticed the disclaimer at the very bottom of this pic. Has it always been there?? Pretty sure we were getting around shipping fees by tacking on something sampled from the month's box (like a $5 tea or chocolate), but now it's saying there has to be a $10 minimum. Errrr....

Ummm yeah, that is definitely new. And of course I also ordered the phone case so I'm worried it won't arrive in my order when it comes in next week. Pull it together, Birchbox!

 

[jbrookeb]

If this isn't frustrating enough, go check out newest updates the BB points thread. SMH

 

[PeridotCricket]

I was planning to update my payment info. on both my accounts as soon as I got a new debit card, but now I have decided to cancel my regular subscription and see if I want to resubscribe after my gift subscription runs out on the other account. All these problems and changes ... ugh.

 

[KayEss]

If this isn't frustrating enough, go check out newest updates the BB points thread. SMH

I don't think I want to know!! I am worried that they are going to eliminate gift cards altogether. /emoticons/[email protected] 2x" width="20" height="20" />