- Joined
- Oct 9, 2012
- Messages
- 856
- Reaction score
- 156
Still no update on my box, and I still haven't received my box. -_- /emoticons/[email protected] 2x" width="20" height="20" />
What in the world? If you paid on the 1st you should've gotten a tracking number or box update. Something. Geez.Still no update on my box, and I still haven't received my box. -_- /emoticons/[email protected] 2x" width="20" height="20" />
I think this is the key to the problem for me. As far as I know, Birchbox didn't say that it was for 200 points. Since they didn't advertise it, I can't get too bent out of shape about them taking my extra points back. We don't know why it took them this long to react, but I'm guessing they might have been trying to figure out (and code) the most efficient way to fix it. And as for sending out an email, they might not consider it to be a big deal because, hey, they only said it was worth 100 points, so people should only expect that much, so if Birchbox adjusts things from their side, it shouldn't be a big deal. Note: I am not saying this is right or wrong. I'm just saying I've been on the company's side of similar discussions, so I know how they can go. (You wanna see ugly? Try discovering that someone messed up on setting up billing on dozens of accounts, so now you have to go back and retroactively bill a year or more of charges that were on the signed contracts but didn't get in the billing system.)Yup. I've seen some blog say that if you use SFBB100 that you would get 200 point and if you used BB100 you get 100.
However, a lot of people were smart enough to buy gift certificates with it, so they got to use that extra 100 points, while a lot of us didn't. Some of them have said their account is now negative, so presumably they have to pay them back, but I don't think that's very fair either. I don't know what the answer is. I guess what irritates me the most is that they didn't send an email saying hey, we screwed up, we took back the points. Also because they seem to hand out points to anyone who complains about anything. They should have just sucked it up and let people keep the points.I think this is the key to the problem for me. As far as I know, Birchbox didn't say that it was for 200 points. Since they didn't advertise it, I can't get too bent out of shape about them taking my extra points back. We don't know why it took them this long to react, but I'm guessing they might have been trying to figure out (and code) the most efficient way to fix it. And as for sending out an email, they might not consider it to be a big deal because, hey, they only said it was worth 100 points, so people should only expect that much, so if Birchbox adjusts things from their side, it shouldn't be a big deal. Note: I am not saying this is right or wrong. I'm just saying I've been on the company's side of similar discussions, so I know how they can go. (You wanna see ugly? Try discovering that someone messed up on setting up billing on dozens of accounts, so now you have to go back and retroactively bill a year or more of charges that were on the signed contracts but didn't get in the billing system.)
I so wish I would have cashed out. I was so close to doing it and then decided to wait and place an order instead to use to MOBILE20 code, but nothing I wanted ever came back in stock. That's the other thing that's irritating me about Birchbox. I have been waiting on the same 4 items, some for several weeks. I guess points do me no good if there's nothing I want to spend them on.I cashed out my points and put them on a GC, I didn't get negative points I had 20 and it became zero.
Even if you put the tracking info into USPS? When I click on the tracking link from my profile or the email it takes me to the birchbox tracking page and this is what I see:Nothing for me either...tracking number says my box was prepared on 4/4, didn't update again until 4/12 and nothing since. :icon_sad:
Oooh, I really like this! I could keep a couple things and put the rest in my mom's Mother's Day basket I've been putting together.I know we are all dealing with point Drama but do I get to be the first person to post info on a new Limited Edition Box? http://www.birchbox.com/shop/catalog/product/view/id/10984/category/3544/ Edited to Add Box Contents from Birchbox Site and Pic Cecilia Wong Skincare Anti-Aging Rose Serum Spray (deluxe sample) JUARA Tiare Jasmine Tea Bath & Shower Gel (deluxe sample) Liz Earle Cleanse & Polish™ Hot Cloth Cleanser Starter Kit (travel size) MAKE Satin Finish Powder Blush in Geisha Soap & Paper Factory Shea Butter Hand Cream (assorted scents) tenoverten Nail Polish in Spring (deluxe sample) TOCCA Fragrance Rollerball in Giulietta TokyoMilk by Margot Elena Bon Bon Lip Balm in Rose Water Votivo Aromatic Travel Tin in Rush of Rose
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