Birchbox April 2014 - SPOILERS

Makeuptalk.com forums

Help Support Makeuptalk.com forums:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Quote: Originally Posted by quene8106 /img/forum/go_quote.gif


What in the world? If you paid on the 1st you should've gotten a tracking number or box update. Something. Geez.

Oh, I did. Oops. I've been yapping about it for a while so I wasn't specific. It shipped on the 4th, updated on the 12th, and I haven't heard anything since.

 
Yup. I've seen some blog say that if you use SFBB100 that you would get 200 point and if you used BB100 you get 100.
I think this is the key to the problem for me. As far as I know, Birchbox didn't say that it was for 200 points. Since they didn't advertise it, I can't get too bent out of shape about them taking my extra points back. We don't know why it took them this long to react, but I'm guessing they might have been trying to figure out (and code) the most efficient way to fix it. And as for sending out an email, they might not consider it to be a big deal because, hey, they only said it was worth 100 points, so people should only expect that much, so if Birchbox adjusts things from their side, it shouldn't be a big deal. Note: I am not saying this is right or wrong. I'm just saying I've been on the company's side of similar discussions, so I know how they can go. (You wanna see ugly? Try discovering that someone messed up on setting up billing on dozens of accounts, so now you have to go back and retroactively bill a year or more of charges that were on the signed contracts but didn't get in the billing system.)
 
I think this is the key to the problem for me. As far as I know, Birchbox didn't say that it was for 200 points. Since they didn't advertise it, I can't get too bent out of shape about them taking my extra points back. We don't know why it took them this long to react, but I'm guessing they might have been trying to figure out (and code) the most efficient way to fix it. And as for sending out an email, they might not consider it to be a big deal because, hey, they only said it was worth 100 points, so people should only expect that much, so if Birchbox adjusts things from their side, it shouldn't be a big deal. Note: I am not saying this is right or wrong. I'm just saying I've been on the company's side of similar discussions, so I know how they can go. (You wanna see ugly? Try discovering that someone messed up on setting up billing on dozens of accounts, so now you have to go back and retroactively bill a year or more of charges that were on the signed contracts but didn't get in the billing system.)
However, a lot of people were smart enough to buy gift certificates with it, so they got to use that extra 100 points, while a lot of us didn't. Some of them have said their account is now negative, so presumably they have to pay them back, but I don't think that's very fair either. I don't know what the answer is. I guess what irritates me the most is that they didn't send an email saying hey, we screwed up, we took back the points. Also because they seem to hand out points to anyone who complains about anything. They should have just sucked it up and let people keep the points.
 
Meh, I'm cancelling and instilling a rule that I can't subscribe just because of a good deal anymore. I reopened by second account because of the 200 points (which became LESS of a good deal, but still a good deal nonetheless). Unfortunately for BB, it reminded me that they can NEVER send me products with anything in common with my profile. I'm constantly disappointed and while I love the points, I think this means I should cut my losses. Unless they change the profile situation or have a curated box that fits my interests, I'm not sure what I'm accomplishing my subscribing? Even with swaps, I have so much crap I can't get rid of!

 
Quote: Originally Posted by txsfajsmama /img/forum/go_quote.gif


However, a lot of people were smart enough to buy gift certificates with it, so they got to use that extra 100 points, while a lot of us didn't. Some of them have said their account is now negative, so presumably they have to pay them back, but I don't think that's very fair either. I don't know what the answer is. I guess what irritates me the most is that they didn't send an email saying hey, we screwed up, we took back the points. Also because they seem to hand out points to anyone who complains about anything. They should have just sucked it up and let people keep the points.
I cashed out my points and put them on a GC, I didn't get negative points I had 20 and it became zero.

 
I cashed out my points and put them on a GC, I didn't get negative points I had 20 and it became zero.
I so wish I would have cashed out. I was so close to doing it and then decided to wait and place an order instead to use to MOBILE20 code, but nothing I wanted ever came back in stock. That's the other thing that's irritating me about Birchbox. I have been waiting on the same 4 items, some for several weeks. I guess points do me no good if there's nothing I want to spend them on.
 
Quote: Originally Posted by LizGeary /img/forum/go_quote.gif



That's a legit reason to be ticked off. Did ya email them?

Yeah I emailed them....I'm sure I'll get a canned response and nothing will be done.

I get it was a glitch and too many people found out about it.  But who is to say that maybe it wasn't just supposed to give 200 points as a surprise on certain days?  I never saw the original advertising by BB on how many points you would get - only postings in here saying that if you used the code you'd get 200 points.

 
Quote: Originally Posted by queenofperil /img/forum/go_quote.gif
  Still no update on my box, and I still haven't received my box. -_- /emoticons/[email protected] 2x" width="20" height="20" />
Nothing for me either...tracking number says my box was prepared on 4/4, didn't update again until 4/12 and nothing since. 
icon_sad.gif


 
Nothing for me either...tracking number says my box was prepared on 4/4, didn't update again until 4/12 and nothing since. :icon_sad:
Even if you put the tracking info into USPS? When I click on the tracking link from my profile or the email it takes me to the birchbox tracking page and this is what I see:
400
When I copy paste the tracking number into usps I see more information:
400
(Yay for receiving my birchbox today! hopefully you get yours soon to!)
 
Quote: Originally Posted by katiecoll /img/forum/go_quote.gif

$58 dollars for that seems kind of expensive....I think I'll pass on this one too.
Its actually the same exact price as last year's mothers day box. I'm kind of glad they kept it at the same price point. It was lux enough that my mom really enjoyed it.

 

Latest posts

Back
Top