- Joined
- Feb 3, 2012
- Messages
- 1,426
- Reaction score
- 81
George has been on CS there forever and he is great.My lippie was broken as well, and I got a gentleman named George who insisted on sending a new box, even though I assured him everything else was fine, so I don't think it's a gender issue.
The second one came broken, too, and I emailed them the second time, so I could spell it out specifically that I did not want anything in return, because I had already gotten two full boxes, but that I did think they should know that this lipstick should probably not be sent out anymore, because it apparently doesn't mail well. They refunded my entire $15. I emailed them back and said it was not necessary, but they responded immediately and said it was a done deal.
I felt bad at first because I live way out in the woods, 20 miles on dirt roads, so things do get bounced around a lot, and I told them so. But it does sound like there were issues with this lipstick.
Well, I canceled. I have been subbed to this since the very first box and I have hated the last few boxes. Most of the stuff ends up in my eBay sales box. I have the same issue with BB but BB makes up for it with the coupons and the points. I am sad.