- Joined
- May 12, 2014
- Messages
- 377
- Reaction score
- 322
My lippie was broken as well, and I got a gentleman named George who insisted on sending a new box, even though I assured him everything else was fine, so I don't think it's a gender issue.
The second one came broken, too, and I emailed them the second time, so I could spell it out specifically that I did not want anything in return, because I had already gotten two full boxes, but that I did think they should know that this lipstick should probably not be sent out anymore, because it apparently doesn't mail well. They refunded my entire $15. I emailed them back and said it was not necessary, but they responded immediately and said it was a done deal.
I felt bad at first because I live way out in the woods, 20 miles on dirt roads, so things do get bounced around a lot, and I told them so. But it does sound like there were issues with this lipstick.
The second one came broken, too, and I emailed them the second time, so I could spell it out specifically that I did not want anything in return, because I had already gotten two full boxes, but that I did think they should know that this lipstick should probably not be sent out anymore, because it apparently doesn't mail well. They refunded my entire $15. I emailed them back and said it was not necessary, but they responded immediately and said it was a done deal.
I felt bad at first because I live way out in the woods, 20 miles on dirt roads, so things do get bounced around a lot, and I told them so. But it does sound like there were issues with this lipstick.