Originally Posted by
geniabeme /img/forum/go_quote.gif
I am subscribed to
Birchbox
Beauty Army
Beauty Box 5 (just signed up)
My Glam- I had a bad experience with them this month... I had to get a new debit card because I lost mine. Well BIRCHBOX kindly sent me an email saying I need to update my credit card info before a certain date to receive my box. DONE. My Glam didn't do squat. I was actually checking my account to see if My Glam withdrew from my bank account. When I saw it wasn't there I signed on and realized my debit card info was from my previous card. So I went to "change billing info" and I would have to cancel my subscription and renew. Which would be fine except they are OUT OF STOCK. I then emailed customer service and they informed me there is no way to change my card info without canceling my subscription and being on the wait list. So I missed a bag because I could not change my card info... I'm not one to publicly complain BUT seriously??.. I can't change my card number?!? END RANT
/emoticons/
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I tried Julep Maven, just not for me.