I am currently subscribed to Birchbox and MyGlam.
I was subscribed to Eco Emi for the past few months, but have been extremely disappointed in how they handle business, so I cancelled. I will still get the next two boxes though, unfortunately, due to the way their billing system works.
The reason I cancelled wasn't so much because they have bad customer service and shipping issues, but because they sent out expired food samples during TWO of the three months I received boxes from them...expired chocolate in the November box and Decembers box had cacao butter included that expired in Dec.2010!!! You have got to be kidding me!!! I actually went on facebook one day and noticed someone posted on Eco Emi's wall about the expired cacao butter and went back later to see if Eco Emi replied and it had been DELETED!!! I thought that was so sketchy I just had to cancel. That, to me, is just inexcusable. Its one thing to have overlooked the exp. dates but to not take action and inform people when you find out one of the samples was over a year expired, that is just irresponsible.
That being said, I have been extremely pleased with BB and MyGlam, and am looking for another sub to replace Eco Emi!