I got my box yesterday and I got some kind of cover girl lipgloss in a dark pink shade, a tiny aveeno lotion sample, dove body wash travel size, burts bees wipes, and foil packets with shampoo and conditioner....blahhhhh
I'm in the same boat. I even emailed Doug yesterday (he helped me last time) and he said Zack would get back with me by last night and I still haven't heard back. So apparently "he'll respond by tonight" means "he'll respond within the next week or so"I still haven't received my box or any shipping information and I was charged over 10 days ago. /emoticons/[email protected] 2x" width="20" height="20" />
I feel you. I'm even more irritated because I sent an email was told someone would get back to me that same day (yesterday) and still nothing. Even if my box hasn't shipped or they couldn't find a tracking or whatever they could have emailed back by the time they said they would to let me know they were still looking into it. But to say you will email by a certain time then not give an update by that time is unprofessional.I've decided that after these two come in I'm cancelling, and I'm only waiting because I've already been charged for them both... no shipping email or anything.
These are supposed to be fun, not a headache... I get paid to have a headache at work, I don't like paying someone else to give me one.
This is ridiculous.
Lord, child, I think we are WELL past the point of "unprofessional" /emoticons/[email protected] 2x" width="20" height="20" />But to say you will email by a certain time then not give an update by that time is unprofessional.
lol Yeah I think that ship sailed with the fall box. hahaLord, child, I think we are WELL past the point of "unprofessional" /emoticons/[email protected] 2x" width="20" height="20" />
Thanks for posting. I feel a little (very little lol) better knowing they are still shipping. Not sure why Doug or Zach couldn't have emailed me back yesterday telling me that. lol I guess typing is hard. Hopefully we'll both be getting an email on or before Thursday.I broke down and called the number on the bottom of the beauty box page. No wait time, i got right through, and got someone I could understand (WOW!) Here's the verdict:
The man told me they are shipping out in batches and the final batch will be shipped tomorrow (Wednesday) and if I don't receive a notification or tracking email by Thursday to call back.I was also told if mine doesn't ship with that batch they'll go in and check the system. Which i suspect is going to be the case :/
He said the multiple boxes, one is the Fall box, One is the winter, and the other is a glitch (i had 3) and if i wasn't charged twice, there shouldn't be an issue
He was kinda snippy, I feel for them, they probably get hundreds of calls due to all the backup on Walmart's part, but at the same time, they need to take it out on their employer, not us.
Whatever. My box better get here, i'm more than a little annoyed. Thank you everyone who kept up in where their box was! Or...ya know. Wasn't /emoticons/[email protected] 2x" width="20" height="20" />
Honestly i would recommend calling the number. I know walmart usually has a ridiculous system, but i didn't get a single machine, it went right to a personThanks for posting. I feel a little (very little lol) better knowing they are still shipping. Not sure why Doug or Zach couldn't have emailed me back yesterday telling me that. lol I guess typing is hard. Hopefully we'll both be getting an email on or before Thursday.
Thanks. Since I know they still have one last batch to send out I'm going to wait till Thursday. If I don't have a tracking number by the time I get home from work Thursday I'll call them. /emoticons/[email protected] 2x" width="20" height="20" />Honestly i would recommend calling the number. I know walmart usually has a ridiculous system, but i didn't get a single machine, it went right to a person
I hope so! I just realized that they charged my card on 5th@@Elena K Mine STILL says Fall, I never got any tracking and I got it yesterday, so I'm sure yours is coming.
Mine was charged on the 4th. We can just look at it as saving the best for last. lol At least that's what I'm telling myself until the box gets here and I open it and it's leftover crap. lolI hope so! I just realized that they charged my card on 5th
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