Dear Vanessa, Your email was brought to my attention by my associate this evening and since I approved your invitation I wanted to address your concerns personally. After reviewing our photo's on face book we have noted that there are a total of three (3) photographs that may have been either altered or pulled from stock photo's. All others are obviously of actual stock. Your statement in your email states "most of the photo's you have on your face book page are fakes" This is simply not the case. We will not post particularly in the extremely high end category such as "Chanel" a photo that can be copied and used for counterfeiting or sales. Nor will we post photo's of exact items in this category as this would defeat the surprise element and one of the main purposes for the club. If you have gauged your participation on only these couple of brands with stock photo's that were used for sneak peak's then I would ask that you take a look at everything in the brands section of our website to avoid disappointment as we carry many high end brands and will not only be focusing on these particular two brands. However, when we do carry these samples, as we have both in the month of May (as shown on Face book) they are authentic. This month just one of our Brands in each Pod is NARS for example. Another is Prada. We sneak peak brands because it is a way to let potential members know what brands we have in & a few items we do show actual pictures of however, the majority we will not to avoid taking away the element of surprise and the hopes that our members will enjoy making video's and taking pictures to load on our blogs about each individual Pod. Many interesting contests and reviews are set to come up on Posh Pod Blogs by having the surprise element and the individual Pods. Because you yourself have a quality brand you have worked hard on branding I would hope you would be able to understand these methods. Business to business interaction is important to us as I am sure it is for you. The last thing we would want is for a member in the industry to be unhappy. This is the only reason I have addressed these issues on a more personal level. We have a particular disgust ourselves with counterfeit items as our parent company is a boutique, over the last 5 years having to authenticate designer handbags simply because the replica sales are out of control here in the USA and it is necessary upon a return to insure you are getting back an authentic sale item. Please let me know if you would like to continue with your membership or if you would prefer to opt out. I am happy to assist you either way. Regards, Silver
I am really not certain what they mean by stock photos, are they trying to say they got these photos from said brand? Or they just randomly googled for Chanel make up and that's what they came up with. If option 1, WRONG. If option 2, they shouldn't be in business if they can't decipher a fake from a real, and to use the IMAGES just for reference that you'd be getting REAL Chanel..
WRONG.
I filled out my "beauty profile", I guess I will see what comes.
I also wrote a reply to the above email. I feel its a little harsh but I also feel like they're giving this huge run around, or even a middle finger:
Quote:
I am a little confused on what you mean by a stock photo. If you got these from the company, then you're not dealing with a legit company. If you got these from a website just to show what we're getting, then maybe you should do you research a little more because those are obvious fakes. I don't own any Chanel make up and I can tell the pictures you posted are fake.
Why even post pictures that aren't yours? That will make for a huge misconception once boxes arrive.
I am giving this one month and if I feel that there are fakes in the box, I will be canceling and also warning others.
When does the April box ship?
Originally Posted by Playedinloops /img/forum/go_quote.gif
I'm glad you are taking the hit on this one, lol, to get down to business!!
I found their youtube and its so funny:
I'm not sure if any of you are how i met your mother fans, but it reallly reminds me of Barney's video resume lol.
lol! Just cause it has couture in the name does not mean it is actual couture.Originally Posted by glamourdolleyes /img/forum/go_quote.gif
HAHA, thanks!
It's actually more professional than I was expecting, kudos for that. My $30 this month paid off LOL
I noticed "couture" jewelry giveaways. I am sorry, but JC is far from "couture", reminds me of high school kids wanting to brag about their ugly bag!
Originally Posted by Playedinloops /img/forum/go_quote.gif
omg! These people are so shady.
That is absolutely a glossy box. Call them on that and see what happens, lol.
lol yup, but that can't expect people not to call them on it when the find it! Consumers going into this blindly...idk how smart that is!Originally Posted by glamourdolleyes /img/forum/go_quote.gif
When she emails me back I will, she is going to hate me LOL
I found out about this fro my go to sample box girl, she does videos on youtube about all her boxes and compares them. I also left her a message on facebook to see if she has gotten anything from them.
Originally Posted by glamourdolleyes /img/forum/go_quote.gif
OMG I am super surprised (ok, maybe not). I stopped the first video at 14 seconds and it just didn't seem legit so after paying close attention, it's actually a GlossyBox! I can't say which one for sure but I googled GlossyBox RedKen (since ones of the products is RedKen) and found this:
http://crystaliciousss.blogspot.com/2012/02/glossybox-january-2012.html
And another: http://roxblogger.com/?p=418 EXACT same items as their video.
Not the exact image but it has a lot of the things shown in their box!!
Originally Posted by amberlamps /img/forum/go_quote.gif
LMAO! If you look closely to the little cylinder that is hidden by the pink stuff, you can see it says something BOX. Gee, the Glossy Box picture from the 2nd blog has something in a little cylinder that says GLOSSYBOX. I wonder.
Originally Posted by amberlamps /img/forum/go_quote.gif
Another question, how do they get Sephora samples? I'm fairly certain that they do not wholesale their samples. I think I'll ask Sephora if they are partnered with "Posh Pod" in any way.
Maybe E-bay.Originally Posted by amberlamps /img/forum/go_quote.gif
Another question, how do they get Sephora samples? I'm fairly certain that they do not wholesale their samples. I think I'll ask Sephora if they are partnered with "Posh Pod" in any way.
Dear Vanessa, I fear you are not understanding my point or our reasoning so perhaps this will help you. Many designers have asked that we either not post authentic pictures or we use the stock photo's that are altered. The bottom line is this. Once the photo is sent to us we do have rights to it and we are all working together to avoid counterfeiting. You can view this link and see the well known Delortae Agency as we are not the only business of this opinion & it will NOT stop with us.
http://delortaeagency.co.uk/Authenticification.aspx http://www.luxuryonlinestore.net/Luxury-Independent-Authentication-Appraisal-Specialist.html I have tried to help you to understand as I felt it would be important to you in the industry because you will be seeing it a great deal more since the international suit has been filed by Chanel. Photo's will either be left out totally or there will be large alterations. This is not a bad thing, this is a good thing battling against crime. Deformation is something we do not take lightly here at The posh pod especially when we have explained honestly and have been very professional & patient. Please see the quotes below from the website link I sent you. "You will not see pictures how authentic items should look here, as we believe this information is being used by counterfeiters to produce even more sophisticated products and deceive buyers further" This group is a very well known authentication & appraisal specialists. we do not want to stop the use of any photo's so we chose to use a different form as a sneak peak. It is all over our site, Face book, and our email what our Guarantee is. Posh Pod is doing what is right for the designer community. If this is not understood now, it soon will be. This is the last of the conversations regarding authentication I will be having as I feel I have more then adequately explained our reasoning in addition to allowing you to see what is happening within the designer industry to attempt to protect branding while the Chanel case is being litigated. We will continue to follow in suit with others that are being conscientious for brand protecting. Being attacked for it will not change it. However, we will not continue to be accused of criminal activity when the exact opposite is occurring. The damaging comments of an unknowing person or group of people who refuse to listen to facts will be taken very seriously especially when there is no actual product out to make criminal claims against. Our Pods will be out as of April 10th to our shipper and will have tracking to those that have active memberships. I sincerely hope this clears up any misunderstanding you have with our policy of special branding/copyright materials on particular designers. If you have any further questions you may email me or call me at (888)750-7780 Ext 3120 (Customer Service) Warm Regards, [SIZE=14pt]Silver [/SIZE]
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