**SPOILERS*** November 2013 Popsugar Must Have Box

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Quote: Originally Posted by CuriouslyAmanda /img/forum/go_quote.gif
  I did something similar. I bought one box (October) and then upgraded another 3 months. The next payment date still shows as January even though I should be paid through January. I emailed customer service and they said I would receive my 4 boxes and apologized for the interface being confusing. (And no, didn't get duplicate boxes in October or anything.) I'm just going to keep my eye on things.
Great info!  Thanks!  This makes me feel better!

 
They charge the month before the box is sent. The Oct charge will be for the Nov box, so you should get a box each month for all twelve months.

 
I'm really hoping for another Baublebar or Jewelmint item. Definitely something warm too.. No more books please..lol. I did love the PS book though!

 
I agree!! It's kind of strange there is no phone number. I've emailed them a few times and they do not get back to me at all?

 
400
Already bought it! It's 100 which is more my speed.
 
Quote: Originally Posted by northwest22 /img/forum/go_quote.gif

They charge the month before the box is sent. The Oct charge will be for the Nov box, so you should get a box each month for all twelve months.
I don't think that is the case, but (big but) I could be wrong. PopSugar tends to charge you for each month's box the first week of the month the box is sent. For example, I was charged for the October box the first week of October.

The only time you are charged the month prior is when you sign up for your first box. Since she has technically paid all the way through for October, automatic renewal should begin again in November of 2014. I hope this makes sense :) /emoticons/[email protected] 2x" width="20" height="20" />

 
Okay. I was charged a month in advance, but that was my first box. If they don't charge a month in advance then maybe there should be concern about an Oct 2014 date showing up for someone who just upgraded a year. Hmmm....

 
Quote: Originally Posted by northwest22 /img/forum/go_quote.gif

Okay. I was charged a month in advance, but that was my first box. If they don't charge a month in advance then maybe there should be concern about an Oct 2014 date showing up for someone who just upgraded a year. Hmmm....
I found the whole thing really weird. I had originally purchased the November box and then extended three months and it was showing my Next Payment as March 2014. (Which seemed correct - Nov, Dec, Jan, Feb, then bill in March.) Then I got upgraded to the October box and suddenly my Next Payment moved back TWO months to January 2014. But they did reply in the email that I needn't worry so maybe they just changed their billing cycle? 

 
Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
  My upgrade was a total fail. I tried to upgrade for three months and now it looks like I ordered a second three-month sub and will be paying $40 for November and have two subs at the same time. I emailed them and hope they can help. Here is a sheep jumping rope.

sheep.gif

That's what happened to me in February, I ended up receiving two boxes.

 
That's what happened to me in February, I ended up receiving two boxes.
I just canceled my subscription and then resubbed for three months. I was able to use a code, also.
 
Are any of y'all getting the Nina Garcia box? If so, can we start a thread for that? I would do it, but I don't know how. Thanks!!

 
I got a rather unhelpful email back from them about my sub that was basically "oh well you have two subs now and you should cancel one then." uh maybe the problem is your website if this many people are having problems with double subbing? Once my renewal ends I think I'm out unless the boxes are super wow.

 
Hopefully November is a good month. It's my birthday month and so I decided to gift myself a year sub before the price goes up. Hopefully was the right choice!!

 
Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif

I got a rather unhelpful email back from them about my sub that was basically "oh well you have two subs now and you should cancel one then." uh maybe the problem is your website if this many people are having problems with double subbing? Once my renewal ends I think I'm out unless the boxes are super wow.
totally agree! I had the opposite problem where I ended up accidentally canceling the wrong sub and missed the sept. box. Basically, they had the same, "so sorry" response. It was irritating!

 
Hi guys! I just signed up for PopSugar yesterday and I elected to be included on the wait list for the November box. Can anyone share with me their wait list experience? Did anyone get off? I would hate to have to wait until December. Thanks a lot!!

 
Quote: Originally Posted by Litigatrix /img/forum/go_quote.gif
  Hi guys! I just signed up for PopSugar yesterday and I elected to be included on the wait list for the November box. Can anyone share with me their wait list experience? Did anyone get off? I would hate to have to wait until December. Thanks a lot!!
I signed up for November's box (on October 3rd) and was put on the waitlist for October. Then I got the October box. I'd say you're in good shape to get November unless a LOT of people just signed up for boxes. 

 
Quote: Originally Posted by Litigatrix /img/forum/go_quote.gif
  Hi guys! I just signed up for PopSugar yesterday and I elected to be included on the wait list for the November box. Can anyone share with me their wait list experience? Did anyone get off? I would hate to have to wait until December. Thanks a lot!!
I'm sorry but I think you are out of luck.  As of four days ago, they were completely sold out of November.  I purchased my box, which I thought was going to be for November, in mid-October and elected to be included on the wait list because I never remember to uncheck it.  My box was coming in December - I guess I was too late.. So I would be getting two December boxes (i signed up for a 3 month sub). I contacted CS 4 days ago and asked if I could get a November box instead so that I wouldn't get 2 December boxes and they told me they were completely sold out.

I hope you get lucky!!! 

 
Not subscribed this month because I just subbed to Lip Factory, but I reeeeeally want to next month!!  I went through all the boxes on their website that they've sent out in the past, and I don't think there's a single one that I didn't like.  If I fall in love with Lip Factory, I don't know what I'm going to because I can't afford that, BB, and PopSugar.  So excited to see what you ladies get this month!!

OT: Anyone else subscribed to Lip Factory??  There's a few threads about it on here, but it doesn't seem to be too popular among subs but I heard it was amazing, and Nov. is supposed to be an all lips box!

 
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