(SPOILERS) July Birchbox partners with Glamour Magazine

[Auntboo]

Hey everyone! I had a question: I reactivqted an extra bb account for my moms bday. It was shipped last Tuesday. But the shipping info has still not updated at all and I normally get my bb once they ship in 4-5 days. I've sent two emails to bb. So questions: one,has this happened to any of y'all and you still got it and two is calling them any better? In the summer between teaching I work as an office manager at a radio station so it is hard for me to call because of the phone ringing here, just looking for advice!

I find that a phone call ges immediate results whereas email gets the same results but a lot more slowly. It can take up to 5 days for them to return one of my emails but they do get back to you eventually.

 

[quene8106]

Originally Posted by Auntboo /img/forum/go_quote.gif

I find that a phone call ges immediate results whereas email gets the same results but a lot more slowly. It can take up to 5 days for them to return one of my emails but they do get back to you eventually.

also follow and tweet them @birchboxops. they respond within a day on there, sometimes within a few hours

 

[brandyboop]

Thanks Scooby384.  They are out of the Manna samples (just a FYI for anyone that had the same problem).  

 

[kawaiimeows]

i emailed birchbox a while back letting them know my card said i was getting minteas and i got the lara bar instead (i didn't mind, but i wanted to see if they would give me points or something). they got back to me and said they would let me know if they had inventory to send out.

welp i got my mints in today and they're pretty yummy! i got matcha chai.

 

[astokes]

Originally Posted by kawaiimeows /img/forum/go_quote.gif

i emailed birchbox a while back letting them know my card said i was getting minteas and i got the lara bar instead (i didn't mind, but i wanted to see if they would give me points or something). they got back to me and said they would let me know if they had inventory to send out.

welp i got my mints in today and they're pretty yummy! i got matcha chai.

Do they actually taste like Chai tea? I got the lemongrass yuzu flavor and was not a fan.

 

[kawaiimeows]

Originally Posted by astokes /img/forum/go_quote.gif


Do they actually taste like Chai tea? I got the lemongrass yuzu flavor and was not a fan.

i'd say there's a small hint of chai. it mostly tastes like cinnamon. i hate cinnamon but i like these because the flavor isn't that strong, i think the other ingredients balances it out or maybe i'm just thinking too hard about it haha.

my aunt got ginger pear and i tried those too, they taste really weird when you first put it in your mouth but then that flavor subsides and they're not bad. but it's been a while and i can't remember what exactly it tasted like.

 

[yanelib27]

I got the lime mojitos and I have the chocolate ones for trade

 

[MollyC2153]

Originally Posted by Angelalh /img/forum/go_quote.gif

i sent them an email about it and this is the response

The ultimate idea behind our business is that you get to try an amazing array of products before you consider buying them.  We always strive to send our members products that they'll love, but we are also happy to know we are fulfilling our goal of helping you navigate through the cluttered beauty world to suss out products. This is part of the inherent value of your $10 subscription. 

We are thrilled to provide you with access to new and exciting brands that you might not have known about otherwise. But I can understand if not all of the samples were a hit. 

We sent you the Jouer Luminizing Moisture Tint in Golden as is can be used for contouring in the summer months to give off a bronze appearance. You can read more about how to contour here. The Boscia Green Tea Blotting Linens can be used not only for oily skin, but for sweaty skin as well, which can be particularly helpful when it's hot outside. 

To ensure that you receive products that you are more interested in, I recommend for you to update your Beauty Profile. We do try our best to honor your specifications, so that you always feel that you are getting value out of your monthly box. However, since we are customizing all of our customers' boxes, we cannot guarantee that everyone will receive a certain sample. 

Please be in touch if there is anything else you'd like to discuss!

xo,

Audrey

so basically, i have to use a product that is intended as a full face product differently because they didnt feel like giving me the correct color?

and if they are customizing all of their customers boxes how are you not customizing it to reflect our individual profiles??!?!?!?!?!?!?!?!

I find that justification more irritating than if they had just said "whoops, our bad". I've honestly been spending $$ on full sized products at Sephora just because it's easier than bb. I can go into the store and try the products, the Sephora on the east side in the 40s is really helpful, I think it's on Park Ave? The only problem is that they don't carry Suki and I want to buy the full sized scrub. I didn't order it from bb because it bugged me that despite the product being sampled that month, only the sampler of all the products is free shipping. So now I'll just wait until I have the points to get it for free... hopefully next month.

I'm moving next month so I have to change my bb shipping address. I'm sure that will go well... :::Sarcasm:::

 

[Anneke V]

Originally Posted by astokes /img/forum/go_quote.gif


Do they actually taste like Chai tea? I got the lemongrass yuzu flavor and was not a fan.

I got the lemongrass flavor too and it was YUCK. It was bad enough to keep me away from all their products. Nasty. WTH is yuzu?

 

[astokes]

Originally Posted by Anneke V /img/forum/go_quote.gif


I got the lemongrass flavor too and it was YUCK. It was bad enough to keep me away from all their products. Nasty. WTH is yuzu?

Yuzu is an Asian citrus fruit. I was thinking Tea Forte needs to stay just making tea. Lol. Because they have great tea.

I'm willing to try other flavors of the mints though. I was hoping for anything but the one I got. >_<

 

[quene8106]

Originally Posted by MollyC2153 /img/forum/go_quote.gif


I find that justification more irritating than if they had just said "whoops, our bad". I've honestly been spending $$ on full sized products at Sephora just because it's easier than bb. I can go into the store and try the products, the Sephora on the east side in the 40s is really helpful, I think it's on Park Ave? The only problem is that they don't carry Suki and I want to buy the full sized scrub. I didn't order it from bb because it bugged me that despite the product being sampled that month, only the sampler of all the products is free shipping. So now I'll just wait until I have the points to get it for free... hopefully next month.

I'm moving next month so I have to change my bb shipping address. I'm sure that will go well... :::Sarcasm:::

yup. sounds like they said a whole bunch of bull. i'm in NYC too 

if they really "customized" our profiles then there wouldn't be a such thing as "box 2", "box 5", etc.

they built a brand new sephora in columbus circle. i went to the grand opening last week and it was hot. it's huge and gorgeous /emoticons/[email protected] 2x" width="20" height="20" />

 

[Angelalh]

Originally Posted by quene8106 /img/forum/go_quote.gif

yup. sounds like they said a whole bunch of bull. i'm in NYC too 

if they really "customized" our profiles then there wouldn't be a such thing as "box 2", "box 5", etc.

they built a brand new sephora in columbus circle. i went to the grand opening last week and it was hot. it's huge and gorgeous /emoticons/[email protected] 2x" width="20" height="20" />

the most irritating part to me is when she wrote To ensure that you receive products that you are more interested in, I recommend for you to update your Beauty Profile.

wait does she mean to change it to oily skin to get products for dry skin and a darker skintone to get lighter products???

if im not getting products relevant to my profile already it kind of defeats the purpose of having a profile

 

[kawaiimeows]

this is totally off topic but oh welllll i just had to share this.

i went in to sephora at my jc pennys today to claim my birthday gift, and the only choice they gave me was this tiny little pencil eyeliner (no thanks, just got eyeko and i have UD 24/7 in black which is perfection) or some dinky sample tube of mascara (doesn't compare to the sample of diorshow i got from birchbox) or some small bottle of some bath thingy i don't even remember what.

i was kind of disappointed and wanted to say something because i thought i was supposed to get the sugar lip balms, but i didn't say anything because it's free and i know how much of a pain it is to work in service/retail.

 

[quene8106]

Originally Posted by Angelalh /img/forum/go_quote.gif

the most irritating part to me is when she wrote To ensure that you receive products that you are more interested in, I recommend for you to update your Beauty Profile.

wait does she mean to change it to oily skin to get products for dry skin and a darker skintone to get lighter products???

if im not getting products relevant to my profile already it kind of defeats the purpose of having a profile

i suppose that this is what she meant. when i first joined birchbox, i filled out my profile honestly and my boxes sucked. i changed my profile in time for the july box and lied on everything and got a kick a$$ box.  i will keep everything the same on my "faux profile" for august.

 

[quene8106]

Originally Posted by kawaiimeows /img/forum/go_quote.gif

this is totally off topic but oh welllll i just had to share this.

i went in to sephora at my jc pennys today to claim my birthday gift, and the only choice they gave me was this tiny little pencil eyeliner (no thanks, just got eyeko and i have UD 24/7 in black which is perfection) or some dinky sample tube of mascara (doesn't compare to the sample of diorshow i got from birchbox) or some small bottle of some bath thingy i don't even remember what.

i was kind of disappointed and wanted to say something because i thought i was supposed to get the sugar lip balms, but i didn't say anything because it's free and i know how much of a pain it is to work in service/retail.

darn. i was debating putting up this sugar lip balm that they gave me for trade but i caved in and used it yesterday (once).  my birthday is in december so i'm not looking forward to the 

 gift at all /emoticons/[email protected] 2x" width="20" height="20" />

 

[jbird1175]

This is kind of off topic but I received the Masqeology pore minimizing mask in a trade and am super excited to try it. My good friend (and fellow BB obssessor) just came back from the Philippines and brought me back a bunch of samples including more masks! Check it out....

 

[PinkCupcake]

what in your profile did you change? did u keep your skin tone the same? 

 

[MollyC2153]

Originally Posted by quene8106 /img/forum/go_quote.gif

yup. sounds like they said a whole bunch of bull. i'm in NYC too 

if they really "customized" our profiles then there wouldn't be a such thing as "box 2", "box 5", etc.

they built a brand new sephora in columbus circle. i went to the grand opening last week and it was hot. it's huge and gorgeous /emoticons/[email protected] 2x" width="20" height="20" />

Oh hi friend!! I didn't know they had a new Sephora there, I'll have to check it out!

I'm going to miss NY when I move... there are NO Sephoras near where I'll be in NH... :-(

Edited: Oh crap. Guys, I will be living in the mother effing boonies. No Mac, No Sephora.

On the plus side, there seem to be hot guys EVERYWHERE. So I guess it's a fair trade.

 

[Scooby Dynamite]

My profile is true and correct, and I haven't gotten a single thing in 7 months that doesn't go with my skin tone. Could be luck, but I dunno.

 

[quene8106]

Originally Posted by MollyC2153 /img/forum/go_quote.gif


Oh hi friend!! I didn't know they had a new Sephora there, I'll have to check it out!

I'm going to miss NY when I move... there are NO Sephoras near where I'll be in NH... :-(

Edited: Oh crap. Guys, I will be living in the mother effing boonies. No Mac, No Sephora.

On the plus side, there seem to be hot guys EVERYWHERE. So I guess it's a fair trade.

hola friend! lol  

i would love to live in New Hampshire. I spent a semester there and didn't want to leave.  I was in Manchester.  Everyone is very nice and friendly there but be prepared for the below 0 temps, daily.  My body got used to it after a week.

There was a small Sephora in the Shops at Columbus Circle (the rich people's mall, lol) but they just closed it and re-opened a bigger and better location down the hall from it.  The Sephora employees wear black and red now.  I dig their new uniforms /emoticons/[email protected] 2x" width="20" height="20" />