Originally Posted by
zadidoll /img/forum/go_quote.gif
Just got off the phone with Katia from
BIRCHBOX and here's the low down on why some members received the 0.07 oz
Jouer Cosmetics and some the 0.17 oz.
A completely different product was suppose to have been sent out to those who received the Jouer Luminzing Moisture Tint. Remember the video sneak peek I posted a couple of week ago? They showed the Jouer Luminzing Body Glow which came in a larger sample tube and that is the sample that we were suppose to get, well not me but my daughters and those with their boxes. There was a problem with the tube where product would explode when the person would try to get it out of the tube so Birchbox decided that instead of sending defective merchandise out to member that they would instead send out a replacement - the moisturizing tint - in it's place but unfortunately the amount they had was limited thus the 0.07 oz samples.
I have to admit I was shocked that Katia herself called me, I totally wasn't expecting it since she's such a busy lady. But it just makes me love Birchbox even more when one of the co-founders can take time from her busy schedule to call me.