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Originally Posted by Lychae /img/forum/go_quote.gif

Shit. Today I got my birchbox in the mail and I got an entirely wrong birchbox.

I got the larabar, live in love, uv bamboo protective for colored hair (i do not have colored hair), stila lipglaze and the jour in BRONZE (i'm pale.

I was supposed to be getting the lipglaze, minteas, blotting papers, moderene, and juliette has a gun extreme (which i really really really wanted to freaking try!)

Now, I have to call them on Monday when I just spoke to them twice last week. I really hope I can get my box before I go on vacation in August.
This is the EXACT same thing that happened to me, even down to the two boxes.  Plus, not only did I not receive the right box but the Lara Bar arrived OPENED so I couldn't even use that.  I will be calling today.  

 
My box was has been in my city since Thursday and nothing! I don't understand it. If it's sitting there why not deliver it
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. Last month I got my birchbox but it was the wrong one. I was supposed to have the Stila one step bronze. Nope I got the one with the beauty blender cleanser. Which I had just placed an order for on BB website. So I called CS and they said no problem we will send you the box you were supposed to have. I thought GREAT!!! I will get the Stila. Well 2 weeks went by and finally my box arrived. Well it was the same box I had already gotten! No Stila no nothing. So I was hesitant but I called CS again and told them what happened. They said they were sorry but they didn't have any of the Stila's to send out so they would give me 100 BB points and comp me for this month. I was bummed to say the least. I mean it was a nice compensation but I wanted the Stila. So I thought okay I will order something with my points. So I order the Balm's nude tude palette. Well when it finally arrived and most of the shadows were smashed and shadow was all over the palette. I called CS, I think these people are getting tired of hearing from me...lol, they sent me out a new one. Which was amazing. I have ordered off BB many times when I like a product and this has never happened. Though I would let you guys know that :) /emoticons/[email protected] 2x" width="20" height="20" /> I just moved though so I have a new mail carrier so I talked to him and he assured me he would look into the matter. So YAY for a great mail carrier :) /emoticons/[email protected] 2x" width="20" height="20" />

If my box is messed up this month I might cancell. Not sure yet. The way I look at it I could go and get a MAC eyeshadow for a few bucks more a month or something else and know I would be happy with it. I mean $10 a month isn't much but I would rather be happy then have to deal with the hassel of calling in month after month because something is wrong with a box or a product is broken or something like that. These past few months where people are getting Stila I have yet to get a full sized Stila product :( /emoticons/[email protected] 2x" width="20" height="20" /> I did get a full sized lip fusion but traded it. I had tried to before and didn't like it at all. I was hoping for a Stila lipglaze this month but it looks like I am getting the eyeko liner. I am not a liquid liner person at all either. I can never seem to get it right. Maybe I should revamp my profile on BB see if things change. Any suggestions? I have my splurge item as foundation. Because honestly I do splurge on that. I dunno. BB has just let me down with the things happening over the last few months. I was also one of the ones to get the expired Befine products. Which was awful. I dunno I don't want it to sound like I am complaining. I just feel like BB went down hill and when I first started back in November I loved them! Now I feel like they are throwing products in that they have as left overs and saying WOW look at your box this month and it's clearly a hodge podge box of leftovers. Do you guys know what I mean? CS is great at making sure we are all happy though. But I never email them I always call in because when I email it takes like 2 weeks to get a response so calling them is the best way to get in touch with them and get something resolved that day.

Okay I am going to get off my soap box...haha. Just wanted to see if any of you ladies out there shared my frustration and confusion as to why BB is having so many issues here lately. Oh and just to let you guys know I should be getting box #17 this month so we will see if it makes it here in once piece and if it's the right box...lol. Take care everyone!

 
Originally Posted by AmberStarr /img/forum/go_quote.gif

My box was has been in my city since Thursday and nothing! I don't understand it. If it's sitting there why not deliver it
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.
My eldest daughter's box also arrived in our town last Thursday and was suppose to be delivered last Friday and nothing then and nothing Saturday so hopefully TODAY along with my MyGlam bag and the rest of the Birchboxes. I'm irritated by UPS MI/USPS because the tracking issues for not just Birchbox but other companies using UPS MI/USPS for the last several months including the month where the tracking # was reused and so the tracking showed info for Florida when I live in WA state!  *smacks UPS MI/USPS*

 
Originally Posted by slagoon /img/forum/go_quote.gif

A couple people asked about Blinc


Here's my perspective:

Blinc Mascara doesn't really lengthen, and it only volumizes a tiny bit. To me it seemed like all it did was tint my lashes darker and stay on all day...

 

That is nice because my natural lashes are light so it looks super natural, but I don't like natural...I want dramatic
The point of this service is to try new products.  You have learned from this experience that this particular mascara does not suit you and you must keep your options open to try other products until you find one that suits you.
 
I am unsatisfied with my box this month. But not to the point of canceling.  They sent me the wrong box I received a repeat product for the first time.  They already approved a complimentary box for August but I had to send them an e-mail for the product I couldn't review.  I will see how they compensate me for this.

Other than that ...Any hints for August?

I have recently learned the ability to move on with out a show...lol

 
I got my box and I was...surprisingly happy with what I got.

Birchbox Exclusive Earbuds
Tea Forté® minteas Lemongrass Yuzu
stila It’s Go Time Lip Glaze
boscia B.B. Cream SPF 27 PA++
Color Club® Summer Pastels Collection in Blue-Ming
Annick Goutal Eau d'Hadrien
 

The nail polish is pretty but I have a ton of greens so I'll be hopefully trading that, along with the Stila Lip Glaze since I have like...10 of those haha.

 
Originally Posted by meaganola /img/forum/go_quote.gif


It seems like almost everyone who was supposed to receive the box in your profile received the box you actually received.  I happen to be one of those people (except my box was even more screwed up:  No lip gloss).  What I did:  Reviewed every item in the box with neutral ratings and a note that says I received the wrong box (because if they're going to give me the wrong items, I'm going to grab all the points I can for the annoyance) and then sent email to them basically asking WTF and for some sort of correction.  I was hoping for the correct box to be sent out because I was *really* looking forward to those items, but it sounds like this is such a widespread issue that they'll probably just send the next box for free** and change your box on your profile so you can review the correct items.

** I'm an annual subscriber, so a free box next month is pointless, so I'm really curious how this is going to be handled.  I'm extra-annoyed because I didn't even receive a *complete* wrong box.
 Hmmm....I am supposed to be getting box 6.  Same as both of you guys.  I really hope that is the box I get.  Won't be happy with the wrong box.  I also don't get why BB puts only 5 samples in some boxes and 7 in others.  They seem to still be struggling with equitability.  JMO.....

 
Quote: if i want something that i discovered from bb i'm going to try it out at sephora and if i like it, i'm buying it from there. i'm in NYC and there are tons of sephoras in manhattan, plus i don't have to pay for shipping and tax (NYers have to pay 8.975% tax for bb products -_- /emoticons/[email protected] 2x" width="20" height="20" />) so it's economical for me in my opinion.
I'm surprised they don't charge you for tax in the stores. You're really lucky, and I would do the same as you. In PA we have to pay tax in stores and if the store has a physical presence we have to pay tax on shipped items too. I'm sorry they ship from your state, both because you get stuck with the tax and its taking a week for me to get my #$%&@# boxes. I'm supposed to get one today but its been sitting 3 hours away in Ohio since early last week with no updating so I'm not getting my hopes up. 
 
I got my box today and received the Boscia BB Cream. I am not even going to attempt to put this stuff on my face.  Got their cleanser in  SS and my face was pissed for days.  Looking to trade for either the Gloss Mask or the Amika Mask.  PM me if interested. 

 
I found the Larabar Uber at my local grocery store and bought a bunch of them! I looooove the roasted nut roll, yum.

I'll be looking to trade my eyeko liner in black and the color club polish in blue-ming, so PM me if interested. Thanks!

 
Originally Posted by cheetahchirps /img/forum/go_quote.gif

I'm surprised they don't charge you for tax in the stores. You're really lucky, and I would do the same as you. In PA we have to pay tax in stores and if the store has a physical presence we have to pay tax on shipped items too. I'm sorry they ship from your state, both because you get stuck with the tax and its taking a week for me to get my #$%&@# boxes. I'm supposed to get one today but its been sitting 3 hours away in Ohio since early last week with no updating so I'm not getting my hopes up. 
oh we NYers pay tax too lol. the 8.975% is a killer. I would rather pay for the item + tax in person than order something online and pay for the item, tax and shipping.  When I went on vacation two weeks ago, I stocked up on goods so I wouldn't have to pay the hefty tax when i came back lol.  I hope that your box comes soon 

 
Originally Posted by GinaM /img/forum/go_quote.gif

 Hmmm....I am supposed to be getting box 6.  Same as both of you guys.  I really hope that is the box I get.  Won't be happy with the wrong box.  I also don't get why BB puts only 5 samples in some boxes and 7 in others.  They seem to still be struggling with equitability.  JMO.....
Probably has something to do with the size of the samples. I got a box with seven samples, but one of those samples was foil packets, and another was the small sample of the shimmer lotion. Size.

 
I haven't gotten my box yet, but I DID just cash in 500 BB points + my 6 month discount!

I got:

Benefit The POREfessional

blowPro Heat is On Protective Styling Mist

theBalm® Mary-Lou Manizer

Zoya TRUE Spring Collection in BEVIN

$80 worth of product for $13 out of pocket! Woohoo!
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*Edit: Meant to type 500 points, not 50!

 
Originally Posted by MollyC2153 /img/forum/go_quote.gif


It's like a spring version of Age of Aquarius. Not as deep of a color. I have Blue-ming on my nails and AoA on my toes!

pretty! :) /emoticons/[email protected] 2x" width="20" height="20" /> :) i'm gonna do that when i get my blue ming. right now i have AoA and disco nap on my toes, a la reverse french manicure. totally stolen idea of course. but it is gorrrrrgeous. even on my stubby feet!

 
Originally Posted by CrabbyMrsJ /img/forum/go_quote.gif


This!

Last month's staniac left me meh. But now, I love it. It's almost gone. I like that it goes on sheer. With this crazy hot weather, it's kind of cool on my face and stays on for hours too. I had no idea I'd like it so much, and considering I was not into it when it arrived, I consider it a win.
ah i am loving the stainiac! i thought it wasn't for me at first either, but i love putting it on my cheeks before i put on my bb cream . it looks more like a flush than a blush. loveeeeeee~

 
Has anyone purchased the full size of the Dr. Jarts BB cream?

I really liked the sample i got a couple of months ago but I'm hesitant to buy it since the sample tubes were hardly filled.. surely the full size isn't packaged that way as well.

 
Originally Posted by blushingsooner /img/forum/go_quote.gif

Has anyone purchased the full size of the Dr. Jarts BB cream?

I really liked the sample i got a couple of months ago but I'm hesitant to buy it since the sample tubes were hardly filled.. surely the full size isn't packaged that way as well.
Yes! I purchased the Water Fuse BB cream last month, after I received the Premium BB cream in my box. The sample was filled all the way, and my full size was too. I've been loving it--it's the PERFECT cream. And it only takes a little to go a long way. I would definitely recommend it!

 
Ok so one of my boxes has been at my local post office since Thursday... just got todays mail but with the box that was suppose to get here today. (I get 2 boxes) the one that was expected to be here on the 13th and has apparently just been sitting there hasn't arrived. Should I be worried.? I mean the one that was suppose.to be here last got here first. Can I just go pick it up myself?

 
Originally Posted by ordinarysarah /img/forum/go_quote.gif

I found the Larabar Uber at my local grocery store and bought a bunch of them! I looooove the roasted nut roll, yum.

I'll be looking to trade my eyeko liner in black and the color club polish in blue-ming, so PM me if interested. Thanks!
Do you mind telling me which store you were able to find the Larabar Uber at? I have been trying to hunt a few down ever since I got one in my BB, but all I could find was the Larabar...not Larabar Uber! And I just gotta have more of that stupid bar...LOL! 

 

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