Should I return it?

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Well, all of the people on here convinced me to finally buy a CHI (I got $30 off on sale!!). Well I was very eager to try it out on my thick, coarse, and curly hair, and I did my normal routine to get ready to straighten it. That is, I use John Freida's Straight Ahead shampoo and Conditioner when in the shower. Then I let it air dry a bit, section it off, and blow dry the sections straight(ish). Once I was sure my hair was dry, I started with the new CHI stuff. I used the CHI 44 Iron Guard to protect my hair, and then I straightened the sections. When I was done, I put some shine stuff and anti-frizz/holding stuff in my hair. The process all together took me an hour and fifteen minutes. The problem is, It used to take me and hour with my old fifteen dollar Revlon straightener, and it was mostly straight, but poofy. The CHI straightener made my hair the same as the Revlon one, but it only lasted about an hour until it started to get wavy. Something to note is it was humid out, but I would have expected more out of the CHI, especially when my Revlon stands up to the weather better. My question is, did I do something wrong in my straightening process, or should I just give up on my CHI straightener and return it because I don't want to waste that much money on something that doesn't work.

Sorry this is so long and I probably included irrelevant info, but I hope you can help.

 
That really surprises me because I use my sisters CHI all the time and it's fantastic! Maybe you didn't let it get hot enough. Or maybe there was something wrong with that particular CHI that caused it to not get hot enough. I dunno. That's weird though!

 
that's strange .. i have naturally wavy coarse hair that's been chemically straightened over a year ago (so the cury hair is growing back) and I quite a bit of har and i use my CHI and it takes me 15 tops to straighten my hair whereas w/my revlon and remington one, it takes me 1 hour cuz i have to keep going over the same section of hair so many times to get it straightened. Did u make sure that after u applied the heat protectant, your hair was completely dry from the product. I love my CHI, It makes straightening my hair such an easy and fast process and my hair looks shinier when it's straight compared to when it coarse and wavy
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Never heard of it. Maybe give it another try though? If it fails the second time, return it! ;0) Best of luck!

 
I think it was hot enough (I burnt my finger and my scalp... oops) but I did notice that the light was flashing the entire time, but the manual said it should. I made sure the heat protectant was dry because I didn't want to damage my hair, but I did have to go over my hair at least six times to get it straight, even thought it was just wavy because i blow dried it earlier. Oh well...

I am going to give it a second chance just because I'm nice like that LOL, but if it doesnt work, I'm returning it.

 
hmmm .. the CHI is already so hot. I don't blow dry my hair anymore and Omg, my hair is sooo much healthier!!! I definitely do not reccomend blow drying and using the CHI @ the same time .

Wow - u had to go over your hair that many times w/a CHI ... maybe u are overdoing it cuz that how many times u usually go over your hair w/normal irons ...

I know i go over my hair @ least 6times w/normal irons . but w/a CHI, one or twice @ the most does the trick

 
What I do is - the night before wash my hair, stick it in a pony, let it dry through the night, then straiten in the morning. I never ever blow dry my hair! I have thick wavy hair and my CHI makes it look wonderful!!

Like LVA said, skip the drying!

 
You might want to bring it to a local salon and have a stylist do it for you. She would be able to tell you if she thinks it's the iron or maybe something else that is giving you those results.
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Did u use serum Did you change the iron setting

Originally Posted by LVA that's strange .. i have naturally wavy coarse hair that's been chemically straightened over a year ago (so the cury hair is growing back) and I quite a bit of har and i use my CHI and it takes me 15 tops to straighten my hair whereas w/my revlon and remington one, it takes me 1 hour cuz i have to keep going over the same section of hair so many times to get it straightened. Did u make sure that after u applied the heat protectant, your hair was completely dry from the product. I love my CHI, It makes straightening my hair such an easy and fast process and my hair looks shinier when it's straight compared to when it coarse and wavy
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LVA, are u suppose to use the heat protectant and serum before you flat iron ur hair? I use both of them when I blowdry my hair and then I use the flatiron.
 
I've never had a problem, although the CHI has only been used on me in the salon... I haven't bought my own yet. My hair seems like it's just like yours is too... Curly, coarse in areas (but fine in others), and loves to frizz! The CHI has always gotten my hair bone straight, and never really frizzed... They generally use Oil-Sheen on my hair too though, which I'm not sure if that makes a huge difference or not.

 
Originally Posted by KathrynNicole I've been on my third CHI for awhile now.
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This is my third. your THIRD!? Woah! lol
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What happened to the others? They broke?
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I don't know about chi but I use Sedu and I think it is great. It takes me 20 min to blow dry and straighten my hair even though my hair is long. I don't blow out it straight i just blow dry it the way it is and it works. Aslo I use Easy Frizz Ease Shampoo and Conditioner and after that when my hair is wet I apply the VO5 Heat Protector and start doing my hair and i love the results.
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Originally Posted by NYAngel98 your THIRD!? Woah! lol What happened to the others? They broke? Well, upon inspection, CHI #1 had a small hole on the cord. It was brand new. My husband returned it to our local day spa (where he purchased it for me). CHI #2 quit working due to my cousin-in-law's crazy electricity outlet she neglected to warn me about. I talked my husband into returning that one, also. Back to the day spa he went. I don't enjoy returning things. Neither does he, though, but he loves me. I've been using CHI #3 for quite a while now with no complaints. Thank goodness! *knocks on wood*
 
UPDATE

I had my mother try to straighten my hair with my chi and she got it relatively straight after two or three swipes(from natural curl), but I am super crazy about how straight my hair is, and she didn't get it straight enough, and it curled after a few hours even with hairspray.. but that might just be the humidity. It also stayed kinda poofy in my opinion, like when i put it in a pony it was this big fat mess of frizzy hair. Oh well... Maybe i just set my hopes too high. or maybe it was the weather... who knows.

 
did u go to the salon like Janelle suggested ?

CuTeLiCiOuS- sorry i didn't see your post
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I don't use a serum, i just lightly spray my ends w/ the Matrix Iron Smooth protector and let it dry, then straighten w/the chi

 
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