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My order from Thursday just came in, including the suspense bag.

It contained:

- Lancome Tresor perfume sample (I just gave one of these away to my mom yesterday)

- Escada Cherry in the Air 

- Korres Eye Primer

- Clinque Black Honey (woo!)

- Living Proof Style Extender

Okay, now I'm going to go stare at my Naked 2 palette for a few hours. ;) /emoticons/[email protected] 2x" width="20" height="20" /> 

 
Quote: Originally Posted by KellyKaye /img/forum/go_quote.gif
  Quote: Originally Posted by smurfy29 /img/forum/go_quote.gif

I'm $68 away from VIB Rouge...I don't need anything else, and all I hear are complaints about it...but I can't stand the thought of being so close and not getting it. Should I forget about it or just spend the money?

I'm $184 away from rouge and I don't think I'm going to make it this year. I simply don't need anything else from Sephora and that shiny red card really isn't worth it to me when I already have flash. I'm $141 away but I don't see any real perk of being Rouge...and there's nothing that I need.

Quote: Originally Posted by simpleiies /img/forum/go_quote.gif
   
lol until you do some year-end budgeting and realize how many $1s and $2s really add up to =X

Plus you have to buy more drawer space to fit more samples =X

And possibly fall in love with too many new products as a result of all the new samples.. prompting more purchases of larger $ amounts... it's never ending ! 

I think for new years I'm going to try to think more in terms of "A dollar saved is a dollar earned." and just make a wishlist and only buy them when there's sales... and nothing else, even if it's a "good deal" unless it's a gift ! I wonder how long this resolution will last =/

This. All of this.

 
If anyone has a sephora code they did not and will not be using, please feel free to PM it to me. Some codes are still working and I have a couple more items I would like to purchase if possible. Thanks

 
So.. I forgot my receipt when doing a return in-store today. She offered me store credit, so I just said yes to that. I just got home and realized "store credit" means I can't order online. 

Does anyone know if I can use this store credit to buy a gift card that I can use online?  I really, really, REALLY hate the mall and I don't want to shop in-store. 

sadno.gif
 

I actually thought some of you had said that the store was able to look up purchases via your BI/VIB account when you didn't have a receipt, is that true?  If they do this will you still get store credit or will you get a refund to your payment method?

 
Quote: Originally Posted by ewiggy /img/forum/go_quote.gif
  So.. I forgot my receipt when doing a return in-store today. She offered me store credit, so I just said yes to that. I just got home and realized "store credit" means I can't order online. 

Does anyone know if I can use this store credit to buy a gift card that I can use online?  I really, really, REALLY hate the mall and I don't want to shop in-store. 

sadno.gif
 

I actually thought some of you had said that the store was able to look up purchases via your BI/VIB account when you didn't have a receipt, is that true?  If they do this will you still get store credit or will you get a refund to your payment method?
my store was unable to look up my purchase at all. via VIB account or anything. i asked them like 4 times and they kept refusing. it irks me to hear others getting that done because i wish they would offer it in my store. so, it's YMMV.

 
Quote: Originally Posted by nerdi /img/forum/go_quote.gif  
my store was unable to look up my purchase at all. via VIB account or anything. i asked them like 4 times and they kept refusing. it irks me to hear others getting that done because i wish they would offer it in my store. so, it's YMMV.


Oh, yeah.. If it's like a special circumstance or a higher level of service, then by default my store won't do it. I asked them for a little sample pot of something once and the girl looked at me like I had sprouted another head and said "um, we don't do that".  And then I found MUT and people talk about asking for samples of various things like it's nbd. Sigh. 

 
Quote: Originally Posted by ewiggy /img/forum/go_quote.gif
 
Oh, yeah.. If it's like a special circumstance or a higher level of service, then by default my store won't do it. I asked them for a little sample pot of something once and the girl looked at me like I had sprouted another head and said "um, we don't do that".  And then I found MUT and people talk about asking for samples of various things like it's nbd. Sigh. 
oh my store has no problems with giving me samples of stuff. they gladly do it. but they will not look up your transaction for the return. they will instead take your ID and just give you store credit.

sorry your store sucks! they really shouldn't be stingy with the samples. 

 
Quote: Originally Posted by simpleiies /img/forum/go_quote.gif
  lol until you do some year-end budgeting and realize how many $1s and $2s really add up to =X

Plus you have to buy more drawer space to fit more samples =X

And possibly fall in love with too many new products as a result of all the new samples.. prompting more purchases of larger $ amounts... it's never ending ! 

I think for new years I'm going to try to think more in terms of "A dollar saved is a dollar earned." and just make a wishlist and only buy them when there's sales... and nothing else, even if it's a "good deal" unless it's a gift ! I wonder how long this resolution will last =/
I'm with you there! I've made too many $1-2 orders that I don't know what to do with... I need to have the same resolution. It probably won't last long for me either!

 
Quote: Originally Posted by ewiggy /img/forum/go_quote.gif
  So.. I forgot my receipt when doing a return in-store today. She offered me store credit, so I just said yes to that. I just got home and realized "store credit" means I can't order online. 

Does anyone know if I can use this store credit to buy a gift card that I can use online?  I really, really, REALLY hate the mall and I don't want to shop in-store. 

sadno.gif
 

I actually thought some of you had said that the store was able to look up purchases via your BI/VIB account when you didn't have a receipt, is that true?  If they do this will you still get store credit or will you get a refund to your payment method?

No you can't use the credit to buy a giftcard. I asked.

Gahhh, I tried suspense a week ago and it didn't work, says it's expired/OOS. Does it still work for some?

 
AWESOME CUSTOMER SERVICE ALERT! 
 
lol. I just had the best experience and I thought I'd share. I called the Sephora 800# and they basically did not give a single f... So I called the store I was at and asked to speak to the store manager. I wasn't expecting them to do anything about it, I just wanted to say "hey, maybe next time tell people that you can only use the gift card in-store".  Anyway, I spoke to the manager and she was super nice and said she'd make an exception for me. She replaced the in-store card with a regular gift card I can use online. I also mentioned that I've routinely had bad customer service in-store, and she apologized and said I can always ask to speak to her and she'll help me get the "great customer experience you deserve". 
 
So impressed!
 
Anyone have a $15 or $20 reward card they didn't use?  Still have a few things on my wish list would like to get and some codes are still working.  Please PM me if you have one you didn't use.  Thanks!!!!!

 
Quote: Originally Posted by axya /img/forum/go_quote.gif
  Gahhh, I tried suspense a week ago and it didn't work, says it's expired/OOS. Does it still work for some?

It worked for me on Friday...maybe it was just a momentary glitch?  (I've had my share of "glitches" on Sephora's website over the last few months!)

Honestly though, I don't think you missed out on much:  I got the Clinique "Black Honey" lippie, Korres eye primer, Living Proof style extender, and 2 fragrance samples (Lancome "Tresor" and Escada "Cherry in the Air").  None of which I will be using, ha.  But hey, they were free!

 
Quote: Originally Posted by ewiggy /img/forum/go_quote.gif
 
Oh, yeah.. If it's like a special circumstance or a higher level of service, then by default my store won't do it. I asked them for a little sample pot of something once and the girl looked at me like I had sprouted another head and said "um, we don't do that".  And then I found MUT and people talk about asking for samples of various things like it's nbd. Sigh. 

Frankly, they are not very good Sephora embassadors if they don't provide the 3 testers for you, I believe they are instructed to do so during training.  
 
Quote: Originally Posted by renosaurus /img/forum/go_quote.gif
  I'm sorry for posting this here ladies, because this is non sephora related.... i just know you're all really good with makeup deals etc.

I've been trying to order some Nyx products and a Euphoria perfume gift set from Ulta for DAYS now, theres a problem with my order, they keep charging me anyways, long story short..... i just want to find somewhere else to buy it.

Ulta was rude and horrible and i just don't wanna buy from them. anyone know a place that has good deals on either of these brands?
Fragrancenet.com has a 1.7 oz bottle for $28 and 3.4oz for $37 (with code, go to retailmenot for their 21% off code). Plus, Fragrancenet is at 6% on ebates. It's a totally legit, well-known site that sells authentic bottles sealed (for those that might be worried. it's just that retail marks up perfumes at an insane rate).

 
Also, Overstock has the 3.4oz EDT for 35 and the EDP for $45 (Fragrancenet is selling them both at the same price)

 
For those of you interested in possibly taking the VIB Rouge leap if you're a short amount away, I personally am not that impressed with it. The only major perk I've received is free shipping, which frankly, doesn't seem all that fantastic after spending $1,000 in a calendar year. I've only had a couple of discount codes, but not any more amazing that others I've received without Rouge. The first discount for becoming rouge is nice, but to me I spent more than I would have saved with the code just to GET to Rouge LOL

That's just my 2 cents
smile.gif


 
i bought a cologne set online with the $20 gc and i changed my mind. will sephora give the a gc including the $20 or just the amount i paid with my cc

 
For those of you interested in possibly taking the VIB Rouge leap if you're a short amount away, I personally am not that impressed with it. The only major perk I've received is free shipping, which frankly, doesn't seem all that fantastic after spending $1,000 in a calendar year. I've only had a couple of discount codes, but not any more amazing that others I've received without Rouge. The first discount for becoming rouge is nice, but to me I spent more than I would have saved with the code just to GET to Rouge LOL That's just my 2 cents :) /emoticons/[email protected] 2x" width="20" height="20" />
Well, I heard someone on a post say that a rep said they are working on improving it for next year. I just KNOW that if I'm this close and don't go for it that it will be stellar in 2014. So, if I don't do it...and it rocks...ya all are so gonna owe me! Haha:D
 
Quote: Originally Posted by MzKayleeJames /img/forum/go_quote.gif


Well, I heard someone on a post say that a rep said they are working on improving it for next year. I just KNOW that if I'm this close and don't go for it that it will be stellar in 2014. So, if I don't do it...and it rocks...ya all are so gonna owe me! Haha:D

OOooo, I certainly hope there's improvement! I was so excited to become Rouge and I was just slowly disappointed over time when I saw the only perks I was receiving. I hope they step it up a bit! $1,000 is quite a pretty penny to spend LOL

 

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