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Well as I mentioned on my Facebook wall I'm ticked. So above I posted a screenshot of my account and I was suppose to get my box by the 7th. Got confirmation several days ago and the tracking confirmed it was for the 7th. Then yesterday or day before (I think yesterday) I got another email from them and the tracking info then stated I'd get my box by tomorrow. Well guess what I got tonight!? Yup, ANOTHER email saying my box JUST shipped TODAY and I won't get it until NEXT WEDNESDAY (14th)! It's going ground (due to the perfume). I'm annoyed. The reason, they had warehouse problems (understandable) but I would have appreciated an email explaining that instead of just emails stating my box date had changed with no explanations. Keep me in the loop and I'm happy, leave me in the dark and I'll get pissed off.

 
I got my box in today. I didn't think I would be too excited about this stuff but I'm actually very happy with it! I gave the eye pen & Oscar perfume to my mom & I'll try the rest of the goodies out tomorrow :) /emoticons/[email protected] 2x" width="20" height="20" /> I think I may be giving this box another month after all.

 
Picked up my box today at UPS after work (thank goodness it's only a block away from my building) and though I knew what the contents were before opening the box, I'm even more excited.  Just used the Dermalogica product & loved the smell of it!  I'm also really excited to try the Icelandic Relief Eye Pen since my eyes have been puffy these past few days.  I hope the rest of my subscriptions for the month 'wow' (The Look Bag & MyGlam) me as well.. but we'll see :) /emoticons/[email protected] 2x" width="20" height="20" />



 
Originally Posted by zadidoll /img/forum/go_quote.gif

Well as I mentioned on my Facebook wall I'm ticked. So above I posted a screenshot of my account and I was suppose to get my box by the 7th. Got confirmation several days ago and the tracking confirmed it was for the 7th. Then yesterday or day before (I think yesterday) I got another email from them and the tracking info then stated I'd get my box by tomorrow. Well guess what I got tonight!? Yup, ANOTHER email saying my box JUST shipped TODAY and I won't get it until NEXT WEDNESDAY (14th)! It's going ground (due to the perfume). I'm annoyed. The reason, they had warehouse problems (understandable) but I would have appreciated an email explaining that instead of just emails stating my box date had changed with no explanations. Keep me in the loop and I'm happy, leave me in the dark and I'll get pissed off.
Suckage! :( /emoticons/[email protected] 2x" width="20" height="20" />

 
Originally Posted by Pancua /img/forum/go_quote.gif

Has anyone tried the mask yet?

I just did.  Smells good.  Didn't really fully "dry" to be a peel off.  I waited a little longer than 10 minutes and then removed it with a damp cloth as directed. 

Don't think it's a "omg wow" (like the dermotologica was for me last month with BB - glad to get more of it!) product but it was nice. 

 
My account finally updated, and my box isn't expected to arrive to me until the 15th. that's sort of a bummer, but I actually wasn't expecting to get a box at all, since I was waitlisted earlier this month when I tried to sign up with the FB link.

It's sort of frustrating that it'll be that long, but at the same time, My birchbox probably won't be shipping until the 10th. 

I am really excited and happy that I did end up getting a subscription though, so I can wait for my box to arrive. It helps that I have other stuff coming in the mail too. 

I swear the people at the post office must think I am crazy with all the packages I get now from these subscription things. 

 
Mine is updated too, it says I'll get it on the 15th also. Which is kind of frustrating considering I signed up wayyy before they had a waiting list... Either way I'm happy we're all going to get our boxes eventually. I don't know if i'll be keeping this sub though. So far i'm not really happy with any of the boxes i'm getting this month (besides the food ones) since the TV box looks like it only has one product ill be using...and sindulge seems to be a dud. Oh well!
 

Originally Posted by CaliMel /img/forum/go_quote.gif

My account finally updated, and my box isn't expected to arrive to me until the 15th. that's sort of a bummer, but I actually wasn't expecting to get a box at all, since I was waitlisted earlier this month when I tried to sign up with the FB link.

It's sort of frustrating that it'll be that long, but at the same time, My birchbox probably won't be shipping until the 10th. 

I am really excited and happy that I did end up getting a subscription though, so I can wait for my box to arrive. It helps that I have other stuff coming in the mail too. 

I swear the people at the post office must think I am crazy with all the packages I get now from these subscription things. 


 
Mine is supposed to get here tomorrow. I'm excited, mostly because I was really sad that I didn't get the Dermalogica from BB, and I'm excited to try the mask and eye pen.  I love that the perfume sample is a bigger size, but it doesn't really sound like my kind of scent - I tend to like fruity and/or sweet scents, but oh well. :) /emoticons/[email protected] 2x" width="20" height="20" />

 
Got mine today and even though I knew what everything was I was so excited. All of the samples are HUUUUGE! I'm a 3rd-shifter, so eye creams are always a benefit to me and my puffy, baggy eyes :) /emoticons/[email protected] 2x" width="20" height="20" /> Love the Fekkai, bigger sample size than they sold at BBW when I worked there. Was dying to try the Dermalogica last month with BB. Love masks (seriously, obsessed). And I tried on the Oscar perfume.  It smells kind of clean and classy on me. There is a floral undertone, but it goes clean on me.

Then again, I experienced working at BBW that a lot of really yummy scents go gross on me, and a lot of really gross scents go yummy on me. So we will see! 

Again, I'm sorry for everyone that has had issues. I hope they all get resolved! 

 
Originally Posted by Pancua /img/forum/go_quote.gif

Has anyone tried the mask yet?

I tried mine and I loved it so much I just placed an order for a full size version!  I didn't notice any difference after I washed the mask off but in the morning I did notice my face seemed more glowly then usual (and so insanely soft too).  Hey I made use of the $15.00 coupon code which was awesome and I got free shipping, I have a feeling I am going to be loving this sample subscription.

 
Originally Posted by Lilith McKee /img/forum/go_quote.gif



I tried mine and I loved it so much I just placed an order for a full size version!  I didn't notice any difference after I washed the mask off but in the morning I did notice my face seemed more glowly then usual (and so insanely soft too).  Hey I made use of the $15.00 coupon code which was awesome and I got free shipping, I have a feeling I am going to be loving this sample subscription.

I was just coming here to add a similar comment.

My face feels so soft this morning! 

 
Originally Posted by krod1229 /img/forum/go_quote.gif



I just did.  Smells good.  Didn't really fully "dry" to be a peel off.  I waited a little longer than 10 minutes and then removed it with a damp cloth as directed. 

Don't think it's a "omg wow" (like the dermotologica was for me last month with BB - glad to get more of it!) product but it was nice. 

Quote: Originally Posted by Lilith McKee /img/forum/go_quote.gif



I tried mine and I loved it so much I just placed an order for a full size version!  I didn't notice any difference after I washed the mask off but in the morning I did notice my face seemed more glowly then usual (and so insanely soft too).  Hey I made use of the $15.00 coupon code which was awesome and I got free shipping, I have a feeling I am going to be loving this sample subscription.

Yay!!! I love masks, looking forward to trying this one.

Originally Posted by CaliMel /img/forum/go_quote.gif

My account finally updated, and my box isn't expected to arrive to me until the 15th. that's sort of a bummer, but I actually wasn't expecting to get a box at all, since I was waitlisted earlier this month when I tried to sign up with the FB link.

It's sort of frustrating that it'll be that long, but at the same time, My birchbox probably won't be shipping until the 10th. 

I am really excited and happy that I did end up getting a subscription though, so I can wait for my box to arrive. It helps that I have other stuff coming in the mail too. 

I swear the people at the post office must think I am crazy with all the packages I get now from these subscription things. 
All my boxes come in my SO's name, which then he has to pick up at the apt front office. I have to wonder if they think he is a drag queen or something. LOL

 
Try calling them? Their customer service is 24 hours/7 days a week. It's easier to get a response.

Originally Posted by allicatsimmons /img/forum/go_quote.gif

Additionally the customer service seems lacking, I contacted them to let them know that there was a problem with the paypal link on the sample society payment page not being clickable and they responded that they are not responsible for the paypal website. My simple email was not understood by the CC rep and when i pointed out the error in the response, I got no second email. Maybe its just growing pains?


 
Yay! I got my shipping e-mail and tracking number finally! Still should be getting it by the 15th.

Those of you that were offered credit because mishaps, have you received it yet? I still haven't...

 
Yes, my credit shows under credit as well as the 1st page.
 

Originally Posted by javagirl87 /img/forum/go_quote.gif

Yay! I got my shipping e-mail and tracking number finally! Still should be getting it by the 15th.

Those of you that were offered credit because mishaps, have you received it yet? I still haven't...


 
Originally Posted by CaliMel /img/forum/go_quote.gif

My account finally updated, and my box isn't expected to arrive to me until the 15th. that's sort of a bummer, but I actually wasn't expecting to get a box at all, since I was waitlisted earlier this month when I tried to sign up with the FB link.

It's sort of frustrating that it'll be that long, but at the same time, My birchbox probably won't be shipping until the 10th. 

I am really excited and happy that I did end up getting a subscription though, so I can wait for my box to arrive. It helps that I have other stuff coming in the mail too. 

I swear the people at the post office must think I am crazy with all the packages I get now from these subscription things. 
I hear ya!  My doorman is going to need a big tip at the end of the year with all the packages coming in!  I haven't gotten any shipping notices from BB and I can't wait for that box to come.  It's like Christmas every month!!

 
Thanks! I'll email them about it since I'd like to use it with my 15 dollars off coupon as well.

Originally Posted by yanelib27 /img/forum/go_quote.gif

Yes, my credit shows under credit as well as the 1st page.
 


 
These are the exact issues that I had. Email them and tell them you're upset, they might give you a credit, they gave me $10.

Really sucks for us west coasters!!
 

Originally Posted by zadidoll /img/forum/go_quote.gif

Well as I mentioned on my Facebook wall I'm ticked. So above I posted a screenshot of my account and I was suppose to get my box by the 7th. Got confirmation several days ago and the tracking confirmed it was for the 7th. Then yesterday or day before (I think yesterday) I got another email from them and the tracking info then stated I'd get my box by tomorrow. Well guess what I got tonight!? Yup, ANOTHER email saying my box JUST shipped TODAY and I won't get it until NEXT WEDNESDAY (14th)! It's going ground (due to the perfume). I'm annoyed. The reason, they had warehouse problems (understandable) but I would have appreciated an email explaining that instead of just emails stating my box date had changed with no explanations. Keep me in the loop and I'm happy, leave me in the dark and I'll get pissed off.



 

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