tweakabell
Bringing you peace one war at a time
Super excited now. Great pics! I finally have a shipping label generated (not sent out yet boo) so at least I know they haven't forgotten about me. I love that it's a big perfume sample, YAY!
I appreciate their stellar customer service. I have never really planned to purchase anything from the store but I guess if I want something from a box a $10 credit will help out with that.HI Ms. Barney,
We apologize for the unforeseen delay. This was definitely unexpected. I understand this doesn't help with the delay but I went ahead and applied a manual credit to your beautybar.com account in the amount of $10 off your next order with us. Please accept our apology as this is our first Samply Society shipment that went out and this should not happen again. You may reach us at 1-888-696-0423 or at [email protected]. We’re open 24 hours a day, 7 days a week!
Sincerely,
Rachelle
Originally Posted by Souly /img/forum/go_quote.gif
They sent me a email apologizing for the multiple different answers & delays. I was told the rest of the boxes are shipping today! I'm glad its not going to be an additional week like they said before. They must have been very overwhelmed
Moving forward now...what size is the eye pen? Is it full size?
Originally Posted by pharmatwizz /img/forum/go_quote.gif
It says that it is the full size (0.14 oz) but I am not sure if it is with all of them or not but it seems as though mine was a little empty? or it at least took quite a few clicks of the pen to get any product up. But I am still going with that it is full size, it will sure last me a while!
You should send that to Sindud as an example of what CS looks like.Originally Posted by glamourdolleyes /img/forum/go_quote.gif
I sent them an email saying I wasn't very happy and they shouldn't give specific information and they sent this back:
I appreciate their stellar customer service. I have never really planned to purchase anything from the store but I guess if I want something from a box a $10 credit will help out with that.
Oh no!Originally Posted by JennyDBV /img/forum/go_quote.gif
I just received my box and love it. The Icelandic eye pen also took some clicks for me to get the product out. I thought it was empty when I took ito out also the Dermalogica spilled inside my box so be careful when you open your boxes.
Originally Posted by Pancua /img/forum/go_quote.gif
You should send that to Sindud as an example of what CS looks like.
Originally Posted by yanelib27 /img/forum/go_quote.gif
if this box weighs .4 and has REAL deluxe samples I wonder whats in my Teen Vogue box that weighs .54 !! /emoticons/[email protected] 2x" width="20" height="20" />
Yay!!! The sizes are great! Finally got my shipping notice.
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