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Originally Posted by yanelib27 /img/forum/go_quote.gif

I wish the ppl on here who have everything going right wouldnt talk down on those of us who havent even had a shipment confirmation sent to us. Thats great that some of you are getting yours tomorrow but if we arent upset at them for being happy, why are you upset at us for being frustrated/mad? 

I don't have my shipping confirm and I don't get the frustration.  They have a lot of boxes to ship out and this is their first month.  I know it will get sent eventually.

 
Well I have a long story and Im not going to type it all over again. If you had gone through it I am sure you would understand. 
 

Originally Posted by cjeanette /img/forum/go_quote.gif



Quote: Originally Posted by yanelib27 /img/forum/go_quote.gif

I wish the ppl on here who have everything going right wouldnt talk down on those of us who havent even had a shipment confirmation sent to us. Thats great that some of you are getting yours tomorrow but if we arent upset at them for being happy, why are you upset at us for being frustrated/mad? 
I don't have my shipping confirm and I don't get the frustration.  They have a lot of boxes to ship out and this is their first month.  I know it will get sent eventually.
 
I'd be okay with waiting for a shipping confirmation, but because they've done absolutely nothing with my account is rather worrisome...even after i've contacted them 3 times...I'd be happy if they just change the date on my dashboard to be honest so I knew they were aware of my account even being there haha

 
I have found calling is a little better than emailing. They dont seem to kow whats going on. They changed my first ship date to April
 even though they had already charged me and I called and spoke with a CS manager who assured me that although a March box hasnt shipped, that I would 'definitely get one'. Ask me if I believe her. 

Originally Posted by javagirl87 /img/forum/go_quote.gif

I'd be okay with waiting for a shipping confirmation, but because they've done absolutely nothing with my account is rather worrisome...even after i've contacted them 3 times...I'd be happy if they just change the date on my dashboard to be honest so I knew they were aware of my account even being there haha


 
i hear ya..  i hope my excitement didnt come off as sounding mean??  ..  :( /emoticons/[email protected] 2x" width="20" height="20" />
i hope yours comes soon!

Originally Posted by yanelib27 /img/forum/go_quote.gif

I wish the ppl on here who have everything going right wouldnt talk down on those of us who havent even had a shipment confirmation sent to us. Thats great that some of you are getting yours tomorrow but if we arent upset at them for being happy, why are you upset at us for being frustrated/mad? 


 
Trust me I understand your frustration! Your not alone, about half of ours seem to be going smoothly and the other half is a little more hassle but we will all get ours! We dont want you running off to cancel and potentially missing a good thing! 
beer.gif
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Originally Posted by yanelib27 /img/forum/go_quote.gif

I wish the ppl on here who have everything going right wouldnt talk down on those of us who havent even had a shipment confirmation sent to us. Thats great that some of you are getting yours tomorrow but if we arent upset at them for being happy, why are you upset at us for being frustrated/mad? 


 
Originally Posted by yanelib27 /img/forum/go_quote.gif

I wish the ppl on here who have everything going right wouldnt talk down on those of us who havent even had a shipment confirmation sent to us. Thats great that some of you are getting yours tomorrow but if we arent upset at them for being happy, why are you upset at us for being frustrated/mad? 

I get your frustration. I mean in December I didn't get a birchbox at all, and then there was the MyGlam disappointment last month. I've been there! I hope you get your shipping notification soon. For me this is just something to tide me over until my beloved birchbox gets here!

 
I haven't gotten a shipping notice either. I think it stinks for me because I live in Nevada and of course everyone will get their packages waaaay before me since mine hasn't even shipped yet. I'm excited for the box, I'm not frustrated but if it happens like this every month I would be, specially if I had credit card charging issues too. 

Their customer service makes up for it, I just wish since its been over a month since most of us signed up they could have maybe been a little more prepared or had things ready ahead of time. 

 
Are you serious?!? Its so bad, its almost comical. I got 4 different answers by email and 3 different answers by phone. And my account still says that my order shipped March 5th & I should receive it by tomorrow.

 

Originally Posted by yanelib27 /img/forum/go_quote.gif

I have found calling is a little better than emailing. They dont seem to kow whats going on. They changed my first ship date to April
 even though they had already charged me and I called and spoke with a CS manager who assured me that although a March box hasnt shipped, that I would 'definitely get one'. Ask me if I believe her. 


 
You never come off as mean. You always sound sweet & happy

 

Originally Posted by Dena Fletcher /img/forum/go_quote.gif

i hear ya..  i hope my excitement didnt come off as sounding mean??  ..  :( /emoticons/[email protected] 2x" width="20" height="20" />
i hope yours comes soon!


 
Haha yeah, i'm no longer mad at them. I'm more mad at myself for caring so much and constantly checking on everything...when the only thing i'm even looking forward to is the perfume!!

Also, Love With Food said our boxes have shipped and we should get them by the end of the week :) /emoticons/[email protected] 2x" width="20" height="20" />
 

Originally Posted by Souly /img/forum/go_quote.gif

Are you serious?!? Its so bad, its almost comical. I got 4 different answers by email and 3 different answers by phone. And my account still says that my order shipped March 5th & I should receive it by tomorrow.

 


 
I hate when some have better service than others, we all pay the same amount!
 

Originally Posted by Souly /img/forum/go_quote.gif

Are you serious?!? Its so bad, its almost comical. I got 4 different answers by email and 3 different answers by phone. And my account still says that my order shipped March 5th & I should receive it by tomorrow.

 


 
I feel ya, here - I honestly think that all of us obsessing over these things makes small problems seem so much worse than they are.  I still haven't got a shipping notification, but if I wasn't checking these threads and the site constantly, I doubt I'd have any cause for concern.  If I still haven't gotten my box by the end of the week, THEN it's rational to get irritated. Until then, I am just going to try to chill, lol.
 

Originally Posted by javagirl87 /img/forum/go_quote.gif

Haha yeah, i'm no longer mad at them. I'm more mad at myself for caring so much and constantly checking on everything...when the only thing i'm even looking forward to is the perfume!!

Also, Love With Food said our boxes have shipped and we should get them by the end of the week :) /emoticons/[email protected] 2x" width="20" height="20" />
 

Quote: Originally Posted by Souly /img/forum/go_quote.gif

Are you serious?!? Its so bad, its almost comical. I got 4 different answers by email and 3 different answers by phone. And my account still says that my order shipped March 5th & I should receive it by tomorrow.

 
 
Yeah i'm just hoping they'll finally charge my CC by the end of the week!

Originally Posted by yousoldtheworld /img/forum/go_quote.gif

I feel ya, here - I honestly think that all of us obsessing over these things makes small problems seem so much worse than they are.  I still haven't got a shipping notification, but if I wasn't checking these threads and the site constantly, I doubt I'd have any cause for concern.  If I still haven't gotten my box by the end of the week, THEN it's rational to get irritated. Until then, I am just going to try to chill, lol.
 


 
Originally Posted by yanelib27 /img/forum/go_quote.gif

Cancelling my account after I get this box, and only because they already charged me. What a nightmare company!! I will be very happy with my 2 BB subscriptions, and (hopefully really soon) GlossyBox. Life is too short to deal with companies like this one. Bleh 
I order from soap.com, diapers.com and wag.com, all the same company as beautybar.com/SS. I have for years.Great company and generally fast shipping. Unlike most of these sample companies, they have a working, successful model and a long history of good service. With their track record and resources, I am sure this box will end up being one of the best. Also, earlier in this thread someone reported that the issue with the April date is that you have been charged/money held for March, so April is for the SECOND box!

 
So my box actually IS out for delivery today. Crazy, seeing as it shipped less than 24 hours ago. I definitely like the UPS ground thing! 

 
same here mine is already in the bronx...
 

Originally Posted by Playedinloops /img/forum/go_quote.gif

So my box actually IS out for delivery today. Crazy, seeing as it shipped less than 24 hours ago. I definitely like the UPS ground thing! 


 
Still no shipping email.  The wait is killing me!  I was really excited that this box was shipping March 5th because it meant that I would get this box one week and BB the next. 
rofl2.gif


 
I'm gonna call at 4 today after my classes...wish me luck that they say something useful, but I don't have high hopes...I won't be surprised if I come back here saying I canceled. I never thought I would actually want someone to take my money so badly haha!

 

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